There are no pictures of me holding my bouquet. There are no pictures of my dress before I had put it on. There are no pictures of my family awaiting my fiancé's family, even though they remember posing for them (amongst others that she did not include in my final set). There are no pictures on stage of my immediate family with my father's eyes OPENED. Simple, basic, IMPORTANT shots like these were not included. Instead I received about fifteen repeated pictures of my table settings. Again, amateur photography at best, which is exactly NOT the quality of work we agreed upon or paid for. When meeting her to sign the contract she insisted that she would "do anything to get the best shot possible, even if it meant pushing guests out of the way." We took this to mean she would maintain a stern yet professional demeanor, and yet my guests complained about her terrible attitude all night. Upon receiving my photos, I had asked for these missing items to be included and she did a very scant job of them -- a lot of cropping and poor editing techniques I could have easily done myself. Also, she took a picture of my dress wrinkled and hanging on a Macy's hanger she assured she would photoshop the label out of.
Another issue I had was that in the pictures our guests took of us, it looked as if one of my teeth were missing due to my lipstick color or placement, and so I asked Natasha to please look out for this and maybe photoshop my tooth in. I also happened to have fallen asleep on my henna hands and so the stain ended up on my face, and although my makeup artist did an amazing job covering it up, she had reminded Natasha to please keep an eye out for this as well. Natasha assured me she would do this and remove any flaws (like my annoying baby hairs) from the final set. Needless to say, this was not done.
Natasha had contacted me a month after my party to tell me she had outsourced my photos to a different company to fix my tooth issue and that she would receive them that week and I would have my final set earlier than agreed upon (one month after the party versus the three months listed on our contract.) This was absolutely not true. I contacted her a week later after she told me this to see where my pictures were, and it was the same nonsense all over again. She would not return my calls, emails, or texts, nor those of my fiancé or sister. For two months, we tried and tried and tried and received no response. We also wrote on her Facebook page, only to see the post deleted shortly after. I understand such a large number of pictures take a long time to edit and organize, but why then would she tell me they were ready if they weren't? Why not respond to me? There was a terrible lack of communication from the start. What about the privacy she had been so assuring about? If my pictures were supposedly outsourced, God knows who was looking at them and editing them. The exact reason I had hired her for had all been for nothing.
During her two-month disappearance, I happened to google "nidjiphotography zenfolio" and came across photos of other hijabi brides in albums labeled as "private" but were very much public, and they included photos of the brides without their headscarves on. I knew some of the guests at both of these weddings and so I asked for the brides' information to let them know that their photos were all public. They, too, had the same complaints I had about Natasha not responding to them and breeching their contract, and only hearing from her after they threatened her with legal proceedings. They reached out to Natasha who IMMEDIATELY got back to them, so I knew she purposely was not answering my phone calls, emails, or texts. Again, I understand these things take time but what I didn't get was why I was being treated this way as a client. I did some more research and found a complaint about her on the Better Business Bureau's website. I contacted the first bride who gave me good feedback on her who also told me she breeched her contract. If I had known all of this beforehand, I definitely would NOT have hired her. That is why I've chosen to write this lengthy, detailed review. Natasha should know better than to leave clients this unhappy when she is involved in a business that relies so heavily on word of mouth.
I had contacted a lawyer about what to do and after taking her advice, I contacted Natasha one last time threatening legal proceedings if she were to continue not contacting me and breeching her contract. The day of our deadline, a day after I sent my last email after taking legal advice, she responded with my pictures. There was no apology, only an offer for a complimentary photo album I surely was NOT going to take her up on. I would probably have to wait a year for it to be completed and in my hands, and only after having to fight with her the entire time. Also, my tooth was not fixed and neither were my baby hairs. read more