Best call I ever made. Mr. Kenny saved us from complete disaster by repairing doors and locks that…read morewere thought to be unfixable. He's just awesome.

Prompt, professional service. Arrived within 30 minutes of calling and fixed the lock in just a…read morecouple of minutes. Polite, courteous, and definitely knows his stuff.

Amazing service! Super fast and easy! Has lots of experience in locksmith, and the customer service…read morewas beyond amazing! Would recommend to anyone in the Elizabethton/Tri Cities area!

Service was great! Quick and timely after hours and on the weekend. Reasonable pricing. Sam was…read moregreat to work with!

We've used them for shutters and we've used some windows and we find this as always efficient and…read morede great job. Your prices are reasonable and it's a local provider.

Calling All Paws LLC in Kingsport, TN has been using Brilliant Window Cleaning for a couple of…read moreyears now. They are always on time and do an excellent job each and every time. I couldn't be happier with their service. The price is very reasonable as well. They were recommended by another business owner next to me and I'm thankful for the recommendation.

Just had my home and fencing around my pool done by this excellent company. They showed up on…read moretime, were professional and courteous and did a fantastic job. I would recommend them to anyone who needs a professional power washing. Well done.

I contacted Ben back at the end of March about doing some drainage work for us. He came out and…read morelooked at our job and sent a quote about a week later. We accepted his quote and we told him to put us on his schedule. He said he would and that he had to finish up a couple of septic tank jobs and then he would come to our job. That was on April 7th. Sent him an email on April 24 and asked him on a timetable about getting to our job. He wrote us back and said it will be towards the end of May because of 3 emergency septic tank jobs he needed to do. I told him that was no problem. Fast forward to June 16th and we still hadn't heard from him so I sent him a text. He never would respond. Sent him 4 text and 2 emails over the next few days and he never would respond. Also called him 3 times and his phone goes to voicemail and it says the voicemail is full so you can't leave a message. Ben seems like a really good guy and by pictures, his work looks really good. I know my job wasn't a big money making project for him but if you don't have intentions on doing a job, don't send people and estimate and say you will put them on your schedule. We would of preferred that you just be honest with us and say that you didn't want to do it or didn't have time. Not returning any emails, texts or phone calls doesn't look good for your business. Hopefully if you get Ben to do any work for you, you will have better luck with him than we did.

Highly recommend Great service and great prices…read more Free estimates More than able to do more than what needed. Has very flexible schedule as well.

I have heard many good things about this business, but when I needed them the most, I called and…read moreleft a voicemail with my information, I waited all day and they never returned my call. Very disappointed.

they do great work and are there on time. but I didn't know plumbers can make a mid six figure…read moreyearly income that's a great profession

We are thrilled with the job Sam did installing our garage door. He is a wonderful guy who knows…read morehis stuff. He communicated with us in a timely manner and always kept us updated. We highly recommend Sam from Garage Door Xpress.

I had a great experience! Very responsive, helpful, professional and fixed the issue while…read moreteaching me something. I will definitely use them again.

Can't recommend highly enough! I lost the keys to the padlock of the UHaul I was using to move, and…read moreUHaul was less than helpful. I called Tri-Cities Lock and Safe after hours and they were the most accommodating; they offered to send someone to my location first thing in the morning, or I could drive to their shop location (for a much cheaper price). I decided to drive there, and they helped me over the phone to easily find their shop (the address on yelp/google isn't right; it told me I've arrived 3 miles ahead of their shop!). They're extremely kind, understanding and nice people and opened the padlock within minutes. Highly recommend

I lost my only key fob to my Dodge Grand Caravan and Tri-Cities Lock and Safe came to the rescue…read more The technician was here when they said he would be. He was very nice (my dog loved him) but more importantly, he had a new key fob for me in only about 15 minutes. I felt the rate was reasonable and my new key fob works great. Next time I need a locksmith I won't bother calling anywhere else.