We had to have drywall and insulation replaced due to water damage to ceiling in upstairs bedroom…read more Your Home Pros gave us an estimate quickly and scheduled our repairs quickly. Our ceiling has a lace texture which is a pain to match but Logan, who did the repairs did such an amazing job you can't tell where the damage was. He also painted the ceiling and a small wall. I highly recommend using Your Home Pros.

Overall a disappointment. We have a very large remodel planned for our home, in Bristoll, TN…read more Rather than contract the whole project, we wanted to see how Home Pros would do on a small portion. So we first contracted to have the pop corn ceiling removed. The people doing the sheet rock work were lighting fast, but attention to detail was, in our opinion lacking, leaving us with electrical boxes for lights partially covered over, sloppy edges at wall lines, etc. That led to several days of different workers arriving to correct problems that had to be addressed from earlier work. While the young men doing the work were personable, managing a project from a distance via, for the most part phone conversations, and the continual change of workers was frustrating. With the majority of the project done, we simply paid the remainder of our contract and asked them to leave. We will finish the project ourselves as we have substantial construction experience. While we have no doubt this job would have eventually been completed, it is our opinion that this company has grown too fast and the problem is systemic and rests with management taking on more work than they can handle. We would suggest daily onsite visits by the project manager to supervise the persons doing the work would be helpful. Having the persons making mistakes correct their mistakes would also be beneficial. As it is, poor quality work is being rewarded as it has no consequence. Finally providing workers with all the tools or equipment they need before arriving on the job would increase efficiency. The end result in our case is Home Pros left an estimated $50,000 worth of additional work on the table.

Joseph and his crew saved our remodel when the recommended contractor from our insurance company…read moredropped our job. They not only completed our remodel they built the custom cherry fireplace mantle. We love our living room and it's exactly what we were looking for to update our home. They've also repaired our garage door and surround when our son drove the family van into the garage frame. Joseph and his crew are easy to work with, clean thoroughly and are professional in their behavior.

I submitted a request online in November 2024, looking for someone to repair damage from trees…read morehitting my roof. Joseph (owner) responded and we scheduled a site visit. He didn't show up for the initial appt., and rescheduled for the following week- even then he was an hour late. We discussed the repairs and he said he would email an estimate. After hearing nothing for weeks, I reached out to him and he said he would have it by the end of the week. The following week, I reached out again and finally received an estimate. From there on, I would hear NOTHING from him unless I initiated contact. Then the excuses started.. I dealt with this man for three and a half months, with him ghosting me the entire time. At no time did he ever fulfill a promise, or meet a deadline. The last straw was him AGAIN failing to provide information on the repair. That was Feb. 25, and, you guessed it, CRICKETS! I have to wonder what part of "Do It Right" applies to his business.

Not only is he a great guy, but Jimmy came out and addressed all my issues meticulously with…read moreamazing attention to detail. 10/10 recommend his quality of work to anyone needing handyman services.

Almost $2000 and my air still isn't working. The guy trying to fix it now had to take out some…read moreFreon because they put too much in it. They only got a star because the repair men were polite and nice. The actual company had no communication with each other and I had to call them to ask and tell them what was going on. This was my second and last time with Custom!

I have used this company for a few years now. They have always been here on time, are…read moreprofessional, and courteous. They do what they say, and their service and installations are timely too. They just did a big install/replacement for us and saved us over $1,000 by recommending other options. I recommended them and will continue to use them as needed.

Very courteous, helpful, and reasonably priced. He is meticulous with attention to detail.read more

Wes Marpe is a honest workman who gives good value for a reasonable price. He shows up on time and…read moreready to do the project, large and small. He has built a closet for me, repaired large holes in the wall where built-in heaters were removed, repaired lawn mowers, added lighting to a utility trailer, fixed a window that wouldn't stay open, repaired a water heater that was spraying water all over the room, fixed clogged drains, really, too many things to list. i highly recommend him.

Hot water heater replacement Fast response in late evening…read more Great and fair pricing We reached out to Brian on Friday afternoon our hot water heater stopped working. We sent a photo of the current water heater, and Brian came at 5pm, he checked the current one for power and water issues. Turned out the GFCI outlet was broken not the water heater. He replaced it and got the how water working. He was very honest. He had bought the new water heater and could have replaced it but he found the issue and fixed it saving us money. I am thankful to find an honest and reliable business. Thank you Brian!!

I hired Matt do check the wiring on a ceiling fan that I hung but was not working. He responded…read morevery quickly to my request and scheduled an appointment in a timely manner. He was on time, friendly and professional. I was happy to learn about the skill set he and his company have so that I can use them again in the future. I highly recommend to anyone looking for property maintenance or improvements in the Tri-Cities area.

Hired Matt to come check out some of my gas piping it's still yet to be finished I can't get my…read moremeter put on until they decide to finish the work after being here 5 times in a row his men have come out here and I found out they've still not been paid in over 2 months I don't recommend his service

Mike was great! He got our A/C working again just in time…read morefor another heat wave. He is professional, friendly, honest and his prices are very fair too. I highly recommend giving him a call if you need some help with your HVAC system.

Michael was on time, did excellent job cleaning my two systems- explained fix needed. Quick and…read moreefficient. Highly recommend Comfort Repair Bradley USMC Retired GySgt