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Epitome Property Solutions

1.0 (1 review)
Closed • 9:00 am - 5:00 pm

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10 months ago

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Century 21 Legacy

Century 21 Legacy

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CENTURY 21 Legacy took a disabled veteran's $50.00 for a rental application and a week later tells…read morehim that the place isn't for rent now because they are selling it instead and refused to give him his $50.00 back. How horrible to treat anyone that way...

WARNING! Renters and property owners BEWARE! Terrible company. I just moved here from out of state…read moreand found a cute little rental on the tree streets until I found a home to buy. When I moved into the home, there were many things wrong with the property. The only shower in the home did not work and one of the toilets was not fixed to the ground. I let the property manager, Vince, know of the issues and was told "It seemed like I would be hard to please and I should just move out". I had just moved everything into the home and just wanted a working shower and toilet. Any tenant living there would have needed these things to work. Over the course of about 5 months, everything in the house broke. The AC, washer and dryer, the refrigerator. To fix the refrigerator they had me put all of my food into coolers and left them in my kitchen for a week. All of my food spoiled and I was never reimbursed. The property managers Vince and Brian McAmis were rude and disrespectful and sent unlicensed handymen that simply put bandaids on the problems. They had to come out FOUR different times to fix the shower handles for the shower to work properly. This is not only an aggravation to the tenant but property owners should beware before having Century 21 Legacy represent them as they do not have their client's best interest in mind. There is no reason why a handyman needs to come out on four separate occasions to fix the same thing. 5 months into my lease, they bullied me out of the property with a fake eviction that they charged me for but never actually filed claiming I had extra people living in the home. My brother and his girlfriend came to visit and we all got coronavirus. We were quarantining!! They were there for a few weeks. Gail Landers did nothing about her employee's unreasonable behavior and blamed everything on the property owner. They took most of my security deposit when I left the home immaculate and even had the lawn care done the day before I left. I provided Gail with pictures of how I left the property and she claimed Vince has pictures as well but refused to show them to me. These people are outright crooks and bullies and completely unprofessional. I want to note that I paid my rent in full and early every single month. We eventually signed an agreement that released me of the lease. They knew they were wrong. Beware of Vince, Brian McAmis, Gail Landers and LoudHouse Realtors!!

Arbella Properties - Acknowledge Freepik fairuse

Arbella Properties

(3 reviews)

Hands down the worst property management I've ever had the unfortune of dealing with. If you are a…read moreproperty owner, or potential leasee reading this and considering attempting to work with Arbella, here is your warning: They're a crap company that is tanking. Even the employees are jumping ship. And if you work with them they'll illegally nickel and dime you while trying to sneak out the back door and claim they're "jurrsSSTTt" following protocol. Oh and God forbid you ever ask them to do their jobs beyond making sure that their bottom line is padded with your money. Do. Not. Work. With. This: "cumppanie" A fucking 5 year old has more empathy and humanity than this entire company combined :) Message me for more details!

Do not rent from these people. Not insulated at all so you will be freezing and your electric bill…read morewill get to 400 dollars I'm the winter . The roaches were awful but slowly got rid of them over the course of my stay. They do not salt the parking lot so good luck going to work or anything for atleast a week until it's fully melted. Apartment was never properly painted and the landlord special is definitely apparent here THE BEST PART was getting royally screwed with the 400 dollar utility bill on top of 1100 rent and then I forgot to pick up after my animal one time and got charged 400 dollars extra . So 1900 dollars that month all for an apartment that's not even worth 800 on a good day.

D&K Management

D&K Management

(8 reviews)

Extremely Disappointed - Would Not Recommend D&K Property Management…read more We interviewed multiple property management companies in August and September of 2023 to oversee our home in the Tri-Cities. Ultimately, we selected D&K based on several assurances that, unfortunately, were not fulfilled. It took approximately 3.5 months to rent the property, far longer than we were led to expect. Despite assurances that periodic walk-throughs would be conducted during the tenancy to ensure the home was being properly maintained, this never happened. We were even required to pay for our own advertising on Zillow. Later, we paid for a follow-up inspection ourselves, which revealed damage to the home, including issues with the siding. We immediately requested that repairs be completed before winter to avoid water intrusion. Despite repeated follow-ups, the only action taken by D&K was to "check in" with the tenants--no enforcement or resolution occurred. When the tenants vacated the home in April 2025, they left behind over $7,600 in damages. D&K refused to assist in obtaining repair estimates, leaving us--living across the country--to coordinate everything ourselves. Although we were told we had 30 days to submit documentation for deductions from the tenant's deposit, I was abruptly given just one day's notice--on day 17--that the information was due immediately. Throughout this ordeal, D&K continued to hold the owner's deposit for the full 30 days, despite refusing to help coordinate or manage repairs. When I asked how the tenants would be held accountable for damages beyond the deposit, I was told the charges would be sent to collections--at our expense, with no clear explanation of those costs. I've been a Realtor for 23 years and have previously managed rental properties myself. Based on this experience, I would absolutely not recommend D&K to anyone. They charge a premium for minimal effort, fail to uphold their responsibilities, and ultimately left us to manage the fallout from a tenant they selected. There are many other property management companies in the area--do yourself a favor and choose a different one.

I have lived at Mulberry Place Apartments for the last 12 years and Tish Smitherman, the property…read moremanager, with D&K Property Management, has been very helpful and has taken care of any issues that I have had. Also, all the technicians have been very professional, courteous and punctual. Just wanted to say thanks to D&K Management & Team!

Epitome Property Solutions - handyman - Updated June 2026

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