My phone call was answered by Ann who helped me with my 2011 Silverado. She helped me by setting up…read morean appointment to check a noticed oil leak I noticed. The next morning, I dropped off the truck early in the morning telling Rocco what I had observed, he told me his team would be able to look at the truck that day and offer a synopsis and costing for repair. Later that same day he called and told me that there really wasn't a problem that a seal "weeped", but it wasn't a big problem at this point in time. I just needed to watch the oil level. This was my fourth time taking my vehicles to their repair shop and the consistency of being honest with the work and timing is reliable.

Did my brakes about a year ago. Explained and offered a couple of options. Good service and fair…read moreprice. Highly recommend.

I am over the moon appreciative of their honesty, fair pricing and ability to always make us feel…read moretaken care of. We have multiple vehicles due to two teen drivers and they do an amazing job with our vehicles.. I'll be loyal to them as long as they keep doing everything they're doing!!! Thank you for all provided top notch service!!

I took my car into Master Radiator for my brakes to be replaced. I have a Chevy Bolt (completely…read moreelectric) and many shops refuse to work on electric vehicles. These guys took my car in, checked my fluids (all pristine) and changed the break pads and rotors and now my car works great. These guys are awesome! We have been using Master Radiator for 20+ years and will continue to do so.

This was the easiest, most positive vehicle repair experience I have ever had. It was affordable,…read moretimely, and the shop kept me updated every step of the way. The owners were great with letting me know what needed to get done vs what damage was purely cosmetic and could be left alone. PLUS my car was detailed when I picked it up. Great owners, great staff, great business-l that I 10/10 recommend to everyone.

Hershel Always has a done a good job for me. appreciate all their help. Take great care to go over…read moreany estimate and good quality work is completed.

Just needed to write a thank you to UTICA Wear Master for consistently being a trusted car shop…read more They are about good service, quality, and reasonable value. It is comforting knowing they will explain things without the runaround, and provide fair pricing, and delivery of services are usually met on time. I sense they like their job, and they do honorable work. Of note. Their marquee signage always has some funny quip or quote. I recommend and commend this establishment for routine oil changes with their program, and general auto work needed.

2024-07-26. Wear Master Utica…read more It's been a while since I wrote a review on this location so I figured it was time for a quick update. There's a reason why I still come here for all my automotive needs and it can be summed up in one word: INTEGRITY. The Utica location is the absolute best one of them all in SE Michigan in my opinion. The staff is professional and courteous and they continue their MO of only providing the services you want and need without "finding" any issues with your vehicle. The staff is honest and the mechanics perform excellent service. I've had several services performed on my 25 year old car and it still runs smoothly. I've tried other locations in the past and the service just isn't the same. For the past few years, I've been devoted to this one in Utica. To the staff and service team Wear Master Utica: great job and keep up the excellent work!

Fair honest mechanic w/ quick turn around service, conveniently located across from Macomb Coutu…read moreJail & 2 miles south of M -59

Been going there for over 20 years. Great place to have honest work repairs done on your cars/…read moretrucks.

Shameful, Sad, and nothing short of disrespectful. A vehicle looking to be serviced was nothing…read moreshort of a botched surgery. DAVE, the "manager" who wont take NO as an answer, is a snake oil salesman. Brought into service, with no avail. Failed diagnoses, resulting into a new trans. I decided to scrap the vehicle. For days I received heckeling calls and voicemails, again confirming the car was junk. DAVE reassured me that multiple repairs, as well as a $4000 trans would be provided, and the phone calls would stop. I advised DAVE, that wouldn't be necessary. Yet Dave called and harassed daily about making the sale. Eventually, I agreed on the sake of my family. ONLY if I signed his 3rd party transaction for a transmission. SINCE it wasn't my vehicle, my special needs brother took it in my place, since I was guaranteed such courtesy. FAST FORWARD, the program I applied for involved such an outrageous interest that it would cripple my family. $6500 for a $4000 transmission if not paid in 90 days.. I reached back out to DAVE, only to find disrespect, disgust, and blasphemy as if it were my fault to make such a commitment on a vehicle my brother almost had in his grasp. DO BETTER A2 TRANS.

Back again to find a new person at the front desk David, this young gentlemen actually walked…read moreoutside to my vehicle while I was waiting for my husband to arrive. He inquired as to what he could help me with, I indicated my husband was on his way up to speak with him, and I was just waiting for him. I left a previous review but I did not know how to update the last review. Previously, our vehicle was still under an extended warranty that we purchased for our Cadillac ATS. The owner of A1 had his brother who I believe his name was Sam and a different Front Desk person whose name I cannot remember unfortunately look at my extended warranty paperwork after the diagnose came back of needing a new transmission. In addition to that I had communication issues, ie check engine light would randomly come on and then go off as well as a couple other - indicator lights. The transmission was completely replaced, and because it was under the extended warranty, they were able to get it covered from some company. There was no fee for a deductible to us. The Cadillac ATS is no longer manufactured and was not being manufactured when we purchased it. One of the reasons was the slipping in the transmission. They had to bring in a specialist mechanic to figure out why the different sensors were going off for no reason. I no longer get the check engine light. Fast forward to approximately two weeks ago my husband mentioned that there was something leaking out of the rear of my vehicle on our garage floor. So we took it back up to A1 quality they indicated it was the rear differential that needed to be replaced. We were discussing the possibility of a rebuilt differential however, they do not make rebuilt differentials for our model Cadillac ATS. My husband and I debated whether or not it was worth putting that money into a vehicle based on the age of it. Due to the fact that it now has a brand new transmission and overall seems to be running well. We were going to move forward with the repair. On the way to the shop to drop it off randomly my heater was not working in it. When I dropped it off, I explained to Dave that we needed to find out what the issue was with the heater and how much that repair would be prior to moving forward with the rear differential replacement. After they connected it to their machines and had their head mechanic Mike look at it. Dave passed on the information that it is a communication issue. They believe they have it working now, so we moved forward with replacing the rear differential. Our goal is to get a few more years out of it, and then we will be trading it in on a newer model. These repairs were worthwhile in our opinion based on the fact that the mileage is only 70,000. Time will tell if we made the right decision. However, we found that Dave was communicating through the entire process and updating us before we had to contact him every time. This was a pleasant surprise. The rear differential was repaired in one day and we were able to pick it up the same day. I can always speak to our personal experience with Dave, the owner as well as his mechanics when I say that they have treated us really well! All businesses need to make money to survive and we understand this. It is really nice to have some old-fashioned customer service. There is a warranty on the transmission work that they did as well as a warranty on the rear differential being replaced. I also asked Dave if we sell the vehicle do those warranties go forward to the new owner and he indicated that they did‼ No one is happy when their vehicle breaks down and it is additional money that you did not budget for but it is nice when the experience seems to be direct and honest.

Big Jim and his very busy place doesn't need my review, but I told him I would n he said he would…read moreappreciate it anyways, Called em and said my Work Van was leaking fluid n that I needed my A/C fixed anyway so they got me in for estimate n brought it in 3 days later n had my Van back to me in one day with no leaks n Ice cold A/C again n I thank Jim for getting me taken care of so quickly. Rated top Quality Service year after Year for a reason

Gordie's Garage preys upon senior citizens by overcharging for repairs and fabricating issues that…read moredo not exist on their vehicles. An elderly lady took her vehicle to Gordie's for a simple headlight bulb replacement and ended up with a broken head light assembly that now leaks water when it rains. Gordie's refuses to rectify the problem and to add insult to injury provided a lengthy fabricated list of unneeded repairs that would add up to thousands of dollars of unnecessary work. Fortunately this senior lady had the wherewithal to refuse additional business with Gordie's and instead took her vehicle to another auto repair shop that took care of her ethically and honestly. Bottom line - stay away from this dishonest repair shop.

after having my truck in three times first time to have my cv joints replaced after picking it up I…read morenoticed another new noise after taking it back they couldn't detect the problem and then I was told the mechanic thinks it one thing but the owner needed to drive it to be sure I was told it was my lower control arms had the work done picked it up and heard another noise took it back and was told that my propeller shaft had them do the work and after picking it up and si far no more strange noises so after spending $2,532.52 I can honestly say I will never return to Alex's again

Great service! honest, fast, and fairly priced. My car runs better than ever highly recommend this…read moreshop.