Customer service is sad, sad, sad. Our 92 year old mother loves the physical paper newspaper even…read morethough it is only 3 days a week now. She sent in a check for a one year subscription which didn't clear for 3 weeks. So when the paper quit coming and she called the rep and she gave the lady her credit card to renew. Of course then the check came through and cleared...so now she has paid $600 for 2 years...which she did not want to do. She only wanted a one year subscription. She asked to get the credit card charge refunded. The lady said she would have to talk to her manager. When our mother asked to talk to the manager she gave her the run around and would not connect her. I guess maybe there is no manager? No way to get past this person. You cannot cancel your subscription online....you have to call....guess who? Taking advantage of elderly customers seems to be their mode of operation. Shame, Shame, Shame

It leans far left or far right depending on your views. Never perfectly balanced. They seem to lay…read moreoff people all the time. Not a pleasant atmosphere and will most likely close for good within 5 years. Content is meh and sports revolves around SIU and Herrin for the most part. Otherwise it's only good for the inserts and coupons.

I love the DE. Whenever I'm in town, I pick up a copy to…read moreread. Their online website is great too.

The DE is one of the only college newspapers I have seen that has rivaled and actually topped the…read morecity's newspaper. From a journalism major's standpoint, they have excellent guidance with Eric and Reck. They cover the important news as well as campus news very well. In my stay at SIU, there were only minimal instances where they had questionable journalism take place. Good publication.

They have been very professional and helpful as well with very odd requests; one was a to scale…read morefloor plan for a ford transit and the other was a request for two around your neck gold medals for my grandsons.

This place has gotten me right time after time. They've even been able to squeeze me in when…read morethey're a little busy which I really appreciate. The staff are all a bunch of nice people and the prices aren't too bad at all. If you don't have a printer go to this place don't waste time anywhere else around carbondale. Keep up the good stuff guys!

If you want someone who thinks they are absolutely better than you in everyway based on who they…read moreare and their current profession compared to yours! here is your man!!! Not only will he take the time to be a piece of shit, but he'll say what he can to make himself feel superior to you in anyway. Thanks for being a grade a Cunt!

Had a 1.5 hour consultation regarding estate planning, specifically a Trust. Not once, until I…read moreasked, was the fee for such an instrument revealed ($3500-$5000). Also not revealed up front (not via the website or while making an appointment or upon arrival) was the fact that we would be charged $125 per hour for the consultation. Because we didn't hire them and the consultation fee couldn't be "built" into the final bill, we received an invoice for $190. We were charged a fee without our knowledge, plain and simple. Not the type of people I want to do business with.

From the owner: The Barrett, Twomey, Broom, Hughes, & Hoke, LLP, is a general practice firm with an emphasis on…read morebusiness, banking, real estate, serious personal injury and estate planning. Contact us today for more information!