I love buying shoes here! I always feel like I am getting a good deal for a quality shoe…read more I appreciate the Buy One get One Half price. It does tend to make me always need two pair though even when I don't.... hmmmm.... trickery at work I guess. Anyway, I signed up for the new Loyalty program and received my birthday discount on the spot. That means I got two pair of dress shoes that were $89.99 each, on sale, for $69.99 with a 1/2 price pair and the loyalty discount ($10) for $103. Not too shabby! I will continue to shop here again and again.

When I walk into Rack Room Shoes, I generally walk out with a shopping bag or two in hand…read more I love to browse through the cute styles for my girls, as well as for myself, and often need to take deep breaths before approaching the checkout counter so as to temper my desire to buy everything in the store. I always find cute sandals, crocs or tennis shoes for my daughters at Rack Room, and will spend a good chunk of time gazing over the sale merchandise. Both of my daughters are so obsessed with shoes that I believe I might be raising a couple of mini Carrie Bradshaws. Seriously, their first words were Dada, Momma and shoes. Being able to find bargains for these two is a great feat. I usually find a couple of cute pairs for myself at reasonable prices, and have confidence that they will last a while. I am still wearing a pair of cowboy boots that I bought about a decade ago, so the quality is really great. Stylish, but not too trendy, Rack Room is a fave with me and my girls.

Fantastic customer service. Ben was an outstanding representative, highly recommend…read more Did absolutely everything in their power to make sure I left the store satisfied.

Solid company! I love the bad ass return policy!…read more I was seeking a longer lasting shoe than the New Balance I had been wearing to walk in. I walk a good bit daily. Right now, I average 10.5 miles a day I'd say 6-7 miles a day are in my "walking shoes" at least. Some days more, some less. I love to eat good food you see, so walking and exercise is a must not to die an early death. I mean I eat and drink 3-4k calories a day most days! Anyway, I was going through NB shoes every 60-70 days with inserts. That is $200 plus every other month. That shit was interfering with my other shoe game quite a bit. I like nice brand new shoes you see... I had been shopping for walking shoes at NB Memphis and that's all they sell. I decided to give FF a try and see what they had to say. I went in, got scanned, and was told I needed a size 12. I questioned this because I wear a size 11.5 in almost all shoes. I listened to Max explain why I needed a bigger shoe with reluctance. He said my left foot was 11.7 and my right was 11.5. I was a dumbass and bought them. Fast forward 40 days and I have blisters on top of blisters on my right foot. The damn shoes were just sliding up and down on my foot every single step. After a long walk with steep hills last weekend I'd had enough and decided to test their 60 day no matter what return policy. To my surprise and joy, they gave me a new pair of 11.5 shoes with zero bullshit about it. I hate they steered me wrong initially but I am now a customer for life! I can get the exact same shoe for the exact same price at Academy Sports for a cheaper tax rate. I will not do this! AS would never give me another pair of shoes after I had beaten them up for weeks. Long live Fleet Feet!! You guys are pretty rad man.

Have you ever gone someplace and complained about the staff being rude? Have you ever stopped…read moreyourself and asked if you were the one being rude? Well, I did today. The store was having a meeting causing them to open a few minutes late. when the sales rep opened the door to let me in I was rude to her, and it was unnecessary for me to be that way. So, I wanted to apologize to the two female staff on Saturday, May 22 at 10:06am. You get 5 stars for being so professional. I was having a little hard morning, and should have stayed home a little longer to manage myself. We need to be kinder and more understanding to each other, and it starts with me. #kinder

This is the place that you go to for a lot of the Great American Home Store furniture that you are…read morelooking for but it is not in the regular store it is carried in the outlet store. They have regular outlet materials, chairs, tables, couches, beds, also there is the clearance center in the back and it may have a Lots of accent furniture and furniture pieces. sometimes it may be slightly damaged or dented, but not noticeable...a lot of the stuff in there is great buys and some great bargains... many sets put together for the bedroom, pictures a lot of bric-a-brac and things to decorate the home with...I would choose this as is the place that you go to for a lot of the Great American furniture that you are looking for but it is not in the regular store...I would choose this location for all my furniture and home needs.

I love this place. They have everything that I need and when I need it. Cindy was the kindest and…read moremost helpful person I could have met. I will definitely continue to shop here.

What a store !! Anything you could ever want for your Man Cave is inside this store. Clothing…read more Banners, signs, footballs, baseballs and the list goes on and on. Sports fans you need to visit here !! You'll Be Glad You Did !!

Ordered a pair of black Reebok classics with gum bottoms from their online store but they sent me…read morea white pair. Customer service offered corrective actions but all of them required me to go out my way to fix their problem. Because they messed up now I have to spend my time and gas which adds even more costs to an already expensive pair of shoes. Not worth it at all.

I ordered shoes online for prom, they sent THE WRONG BOOTS. Customer Service said she could go to a…read morestore to exchange for the correct boots (2 hours away, she would have to leave school early because prom is this weekend) or they would send a FedEx label (FedEx does not pickup in the mountain area she lives) to exchange them and give us a $10 off a $50 purchase (THIS IS THE CODE ON THE WEBSITE BANNER). Moving up the line from customer service to supervisor to manager, Melvina, she says the something. Your warehouse sent the wrong shoes! After over an hour on the phone, she says I will refund $30. WOW $30 for your mistake, now the shoes don't match the dress for prom. I even told her overnight the correct boots and I would pay half the price of the correct ones, so she has boots that go with her dress for prom. Nope $30 ONLY - good to know that if Journeys warehouse ships the wrong shoes the only thing, they will do is $30 refund after spending over one hour with the manager and going through all the recording, speaking to customer service, supervisor, and senior manager. $30 is the best they can do, oh wait they can give you the website banner code for $10 off a $50 purchase. THANKS JOURNEY! Guess you lost a customer.

I stumbled into a great new clothing boutique today next a half block down from Sun Studios @ 652…read moreMarshall Ave in downtown Memphis. Kevin and the crew are mad cool people. They sell hard-to-find kicks, dunks, apparel and accessories. They currently stock Kid Robot, RVCA, Upper Playground/ S54, Milkcrate Athletics, Rocksmith, Exact Science, Gravis, Gourmet, Sneaker Fiend, Remix, The Wicked Yeti, Style Elements Crew and much more also on the way. They stock urban apparel, are hip-hop heavy and are house music friendly. Plenty of sports figures and local music producers roll through. They have a back lounge in progress too. (any interior designers give them a shout). Plenty of street parking.

This was my first time visiting the store and I must say that it is really nice! They have…read moreeverything neatly organized and displayed that makes it easy to find what you are looking for. The men, women, and children's selections are great. Plus, if they don't have what you are looking for in store they are willing to order them for you. The service was great as well. I also love that New Balance continues to be of great quality and style. I look forward to going back and shopping. During this visit we purchased a gift card for someone's birthday gift.

Great clean location with multiple selections of shoes (not too many millennial styles). Decent…read morestaff and well organized store. Plenty of parking as well. ADA Accessible too!

Stellar service, yet again this past saturday! Thank you teo sweet ladies who helped and checked us…read moreout. We often find ourselves in one of their outdoor locations in memphis.. in search of something before or during summer.. and the occasional winter visit to find a good selection of men's gifts.. This time was as wonderful, if not more so, than our other experiences here. Daughters heading to camp, in search of some new chacos as hers were too small. They always have a pretty great selection of chacos, Tevas , outdoor sandals. We had excellent help and the sweet lady didn't tire of bringing out more options/color schemes and offering suggestions.. as my daughter is weird about shoe colors. She was also very knowledgeable about the product and sizes etc. lovely experience and we will back!! The young lady who checked us out was great too. I wish I'd of gotten their names.. the you g lady who checked us out is home for the summer I believe from Colorado, to help in the store. Go bye and see them For all of your outdoor, camping, climbing, etc. gear.

Great place!! It's sort of like the T.A.R.D.I.S. - it's bigger on the inside. You'll find room…read moreafter room, upstairs and downstairs, with outdoor/camping/hiking gear. We were asked by each employee we saw if we needed help, and on a couple of accessions we did ask questions and were helped. Staff was knowledgeable and looked like they actually partake of the outdoors and outdoor activities using the gear for sale here. I found a backpacking pack I'd had my eye on for a bit and the price was good so I went ahead and got it. Good selection of clothes and gear, not as much as REI but a good selection nonetheless. I've known about this place for a while but just hadn't managed to stop in but made the effort to today when I was in the area. I'll definitely come back here again for camping/hiking stuff.