Ana Perez is as good as it gets! This amazing lady was, knowledgeable, patient, and kind with such…read moreexcellent follow-up and follow-through. I had such a wonderful experience with Ana, she was always readily available anytime I had a question or concern. Most certainly did she respond within a timely manner. I would highly recommend her to anyone out there who is a first time buyer or otherwise. Thank you Ana, and I love my new home in Crestline!!

It's hard to even begin to explain how negative our experience with Ana was. She was friendly upon…read morethe first meeting but things started to go sour once she actually got the opportunity to sell our house. Not only did she struggle to sell our house, she was condescending and her lack of communication was an issue. She offered to help my family find a place to live as we were interested in only looking for mobile homes but she kept trying to get us to purchase a home we did not want in areas that we felt were unsafe, but it seems like she only wants her commission and doesn't care about our wants and concerns. She connected us to her lender and told us we were denied for a mobile home loan but approved for a home loan. Due to us not really trusting what Ana says at this point, we decided to work with another realtor to find a place and with no surprise, we were approved for a loan and found a great place in a great community. Back to the sale of our house, please make sure to read the contract and don't skip details because Ana tried to get more commission than what we had agreed on.. we had to have her send us an updated copy with the correct amount. We had 7 days after escrow closed to move out of our house and Ana tried to get the keys the day before we move out knowing we needed the time, then tried to rush us to give over the keys the day of the move even after telling us we had all day to pack and move. We had an amazing experience with the realtor that helped us find a place but Ana is definitely not one you want to go to. Please look elsewhere and save yourselves the trouble.

I couldn't have asked for a better home buying experience. The agents at Initiate, and their…read morepartners, made everything so easy. They helped my wife and I find exactly what we were looking for, negotiated a great deal, and we're able to connect us with loan officers/inspectors/escrow professionals that made the whole process really smooth. They are by far the best brokerage in the desert!

Working with Marcus at Initiate was the most streamline experience one could have when purchasing a…read morehome. He was knowledgeable , patient, attentive and helped us find the perfect home. The process of buying a home can be overwhelming and stressful, but he put us at ease through every step. Highly Recommend!

Xoel was my agent when I purchased my condo in Palm Springs. He was knowledgeable, kind, efficient…read moreand much more. I also met Tony, and was just as lovely. I am thankful to have Xoel as my agent.

Xoel helped my wife and I find a place in Palm Springs. His knowledge of his craft as well as the…read morearea, and his affable nature made that task far less daunting or difficult than I expected it might be. Thanks again Xoel, for making our dream of an oasis in the desert come true!

Kim Ornellas is an outstanding escrow officer in California and has helped me successfully close…read moremultiple real estate transactions over the years. Her communication, professionalism, attention to detail, and exceptional customer service make every escrow process smooth from start to finish. Whether the transaction is straightforward or has unexpected challenges, Kim stays proactive, keeps all parties informed, and works diligently to ensure smooth closings and on-time results. As a Realtor, it's invaluable to have a knowledgeable and reliable escrow officer who truly cares about the clients and the success of the transaction. My clients have always felt supported throughout the process, and I appreciate the level of service Kim consistently provides. If you're looking for an experienced, responsive, and trustworthy escrow officer in California to handle your real estate transaction, I highly recommend Kim and the team at Uptown Escrow Services. I look forward to working with Kim on many more transactions in the future.

Laura at this office was truly amazing. I sent in an email request from their 'contact us' form on…read moretheir website and she not only found the information I needed but went way above and beyond what you would ever expect from someone who was literally just trying to help an 'unknown' and non-client. If I ever need escrow services or know someone who does, I'd definitely call her. Even today (2 days after my email) she contacted me with additional information. Service par excellence! This is true and this is the only review I've even given. 5 stars for sure.

I was referred to David Torres by friends who had a very positive experience working with DT. They…read moretold me that they were super high maintenance, demanding, and fussy critics of just about everything. I figured, if folks like them were pleased with David's sales prowess, then my family would be, too. Our properties were not the usual Indian Wells country club view townhomes but DT took on our listing, offered constructive criticism, guidance, and direction when things seemed hopeless. David coached my mother through an incredibly complex financial situation by knowing when to lean on her, nudge, remind, empathize, or even direct us through all the stages. And, everything worked great in the end. Highly recommend!

Aloha, I sold my home on Maui and have been looking for a…read morepossible investment property here in the desert as a rental and or flip. 2021 is a sellers market, so it has been very difficult to find what I want or they are already taking if I do have interest. David has been extremely accommodating in attending to all my needs. He is an excellent communicator and follows up which is extremely important, especially when you have been stressed out on your search. He has listened to my needs and wants of what I am truly looking for and has delivered in addition with showing me what is up and coming. I have appreciated everything he has done and provided me with so far, I wish there were more like him out there providing much attention. Still on my search, though I believe I may have found what I am looking for, now fingers cross, but that part is up to David to make it happen, ball is in his court. I highly recommend his services, I know all would be incredibly pleased if they had him by their side with all he has to offer. Mahalo David, you are the BEST!!!

We were so lucky to have found Gary Schwartz who represented us with our Palm Springs home…read morepurchase. We moved from Seattle in 2024 and closed on our beautiful home here that December. We made several house hunting trips so Gary could educate us on the different areas and home styles in a number of neighborhoods. He asked really great questions, and listened to our answers so that he could show us homes that fit within our price and aesthetic ranges. With Gary's expert guidance we were able to identify a few homes that worked for us physically and emotionally. Once we decided on THE home, Gary expertly crafted a competitive offer and was able to negotiate a wonderful agreement between us and the sellers. We successfully closed without any challenges and are now in our forever home. Thank you Gary for being a trusted advisor and advocate for us. Working with you was a dream, and you made the entire experience uplifting, memorable and really fun. If you are considering a move to The Coachella Valley area, do yourself a favor and contact Gary. I will say this in advance: you're welcome.

Emily Trust helped us buy our very first house!!! We moved to Palm Desert from L.A. and knew…read moreabsolutely nothing about the home-buying process. Emily was awesome! Within just a few meetings I knew I could really trust her. When we toured homes, it felt like I was there with a friend as opposed to a Realtor. She's very down to earth and laid-back. She always told it like it was, and had limitless patience for the hundreds of questions I had, lol. She made the entire process of buying our dream-home pleasant and easy. Emily is THE BEST!!!

Emily was extremely professional and well prepared from the start. We had interviewed a few agents…read morebefore her, but what really stood out was her confidence and attention to detail. She kept us updated every step of the way, and was quick to respond to any questions or concerns we had. As first time home owners selling out first property, we placed a great deal of faith in her ability to get our property sold; and she did just that!! Thank you Emily Trust for going above and beyond for us!

I highly recommend Kristin if you are looking to book a rental property, she is fantastic! I booked…read morea property in la Quinta and she did not disappoint. The home was gorgeous the pictures did not do it justice. Kristin communicated with me throughout the entire reservation process and was available for anything we needed. The house was clean upon arrival and ready for use. She went above and beyond to make sure my group and I were comfortable. My guest were blown away at what a great find this was. I look forward to booking with Kristin again.

Kristen - Your response is so far from the truth, its laughable.  I did not arrive 3 days early…read morefrom finalization date.  I spoke to your contractor t4 days before moving in and he promised it would be complete on May 7th. The condo was supposed to be completed the week previously and I agreed to delay moving for 7 days.  I have a copy of the text of him apologizing for this problem.   When we came into this contract, you were hired because I was in  the hospital due to an intestinal illness and could not manage the project myself.  My mom met you to facilitate the contract on my behalf.  My husband died on March16 2020, almost 7 months before the water damage to my condo occurred.  His death had nothing to do with my condo.  Please get your facts straight and stop lying.  There was no restoration company on site when you came to the condo - another lie.  My mom was there with an air conditioning company that repaired the leak from the air conditioner.  The restoration company did not begin any work until the following week.  That was the last time my mom visited the condo until May of 2021.  You are the one who met with the restoration company, you were hired to facilitate that process with my insurance company.  Your "best vendor" has still not finished repairing my condo.  It has now been 6 months since you paid the contractor for "completing the job and it has yet to be accomplished. The baseboards still need to be painted, , there is trim work that hasn't been finished, there are nails poking out of cabinets, one of the kitchen cabinets is cracked in half, the toilet paper holder is hanging off the wall, the granite on my bathroom backsplash was broken and glued sloppily back together, there is missing door stops and electric outlet covers, overspray, paint drips, sloppy and wrong color caulking and many, many other problems.  I am still missing pull out cabinet drawers and my screen door for my sliding glass door that was broken.  My living room, dining room, and patio furniture were all damaged.  My neighbors can testify that my furniture was roughly placed out on my patio and they watched heavy items that were thrown on top of my glass patio table and heard it break. This was all done when the flooring was being installed.   Also the tile on my patio is cracked from furniture being dropped on it.   You said your husband cleaned my "whole house" for me - what a joke!  My mom and I spent 4 days cleaning my condo because it was so filthy dirty.  I wish I would have taken pictures of what you considered clean.  There is still piles of sawdust under my  bed and behind my dresser and armoire because I'm not strong enough to move the furniture to vacuum it up.    Yes I did meet with the contractor and have made numerous phone calls and texted him numerous times during these last 6 months asking to get things fixed but it has yet to be resolved.  This past week I have texted him 5 times  and made 6 phone calls to beg him to return my items and fix the problems.  He always says "he will be there tomorrow" or "let me call you right back" and then nothing.   I  never said my condo looked "beautiful" - I actually paced around, holding back the tears from seeing all the items that were very poorly executed, damage property, or still not competed.  I encourage anyone to come over to my condo for themselves to see the subpar work that was done and that you were paid to supervise.    You deposited the $20,000.00 the insurance company paid to have my condo repaired from water damage into your bank account.  As I stated in the previous review I am still waiting for the receipts showing what you paid out and to whom.   I have no idea where that money went.  I am left with a condo that is still unrepaired and unrentable.  What part of that makes you not a thief or a liar?  One last note - you stated "I noticed that on your other reviews you have bashed many companies and restaurants, which looks like it was done out of anger and grief".   Over 70% of my reviews are 4 stars and above (most being 5 stars except one 4 star).  I recognize and praise any business that does high quality work.