1. Nina Rabin

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    San Diego, CA

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    Hillcrest Internal Medicine

    Hillcrest Internal Medicine

    4.2(19 reviews)
    2.0 miHillcrest

    I have been a patient of Dr. Shuchter for a decade and am amazed by her ability, knowledge, and…read morehighest level of care. The entire team of doctors at Hillcrest Internal Medicine have the same impeccable reputation in the community among my friends. They recently added online prescriptions and reporting which makes it even easier for me to learn medical results. They emphatically deserve 5 stars.

    I'm not the type of person to leave negative reviews, but I felt my experience here needed to be…read moreshared. This regards Dr. Hoostal and the reception staff. I am a young person who just moved to San Diego from out of state. I have medication I need to take daily I need to get refilled as well as discuss some health issues I have been having so it's time sensitive I get an appointment. I want to preface that every time I have called this office I was put on a long wait and handed off to a different person every time. The reception has always been audibly irritated and rude even with me asking very simple questions politely which has always made me feel like a burden to call to ask questions. Through my insurance portal, this business and its doctor were recommended to me. I call to become a new patient - they let me know only Dr. Hoostal is only taking new patients instead of the other doctor. That's fine, maybe they haven't updated their availability on the backend yet. I give them my information and they let me know they will call me back when my insurance is approved. I waited about a week, I called again to politely inquire about an estimation on when I might hear back. The receptionist became hostile and annoyed on the phone, letting me know the lady in charge of verifying insurance "has a giant pile on her desk and we get more everyday, so when she gets to it she gets to it." My mouth literally dropped. I didn't know what to say, so I let them know okay just call me when it's approved so we can get new patient work started for my condition. She goes "is there a reason you need to come in?" I let them know yeah I have a condition as well as some other issues so looking to get in to see Dr. Hoostal. I then got a voicemail an hour later saying it went through so I wonder if my call helped urge things along. Finally get to booking an appointment after these phone calls and back and forth. I've made it clear in my calls a few times now I have ADHD and am looking to get an appointment so Dr. Hoostal can hear my medical issues and help with my prescription that I need to take everyday. When they quoted me a month time for my appointment I asked if there was a waitlist for an earlier appointment and they said no (never been to an office that doesn't do this it seems pretty typical) and they asked why - I told them its for my condition which I mentioned on each call before. It's not life threatening, but I do have a migraine condition and if I miss anything in my schedule I am prone to a migraine. Right when I finally get to booking my appointment after these hurdles, reception lets me know Dr. Hoostal can't prescribe ADHD medication. I ask if that's a California law (I'm new to state) or an office thing. She said he has a moral obligation against treating ADHD patients (which I mentioned to them at least three times I have already) so I would have to see someone else so my time in the queue to become a new patient essentially meant nothing. Kind of confusing as most neurodivergent people also have ADHD and this is a pretty common disorder. I urge people looking for this to become their PCP to look at other nearby establishments who don't discriminate against patients based on their lifelong health conditions and whose employees are respectful on the phone. I understand healthcare can be stressful but it made me feel really self-conscious and discouraged every time that I called and every simple polite question was met with hostility and noticeable annoyance and tiredness. Healthcare shouldn't be a place where patients need to walk on eggshells or be ashamed of issues they are dealing with. If you are looking to be a patient here I would look elsewhere.

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    Hillcrest Internal Medicine
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    Perlman Clinic San Diego - Empty vial with patient identification label. The name presented and typed is KING KONG. This is NOT the patients legal name.

    Perlman Clinic San Diego

    3.8(643 reviews)
    2.1 miHillcrest

    Went here for urgent care and I highly recommend it. I made an appointment on a Friday night for…read moreSaturday at 8AM. There wasn't much street parking this morning, but you can actually park in the parking garage right before Snooze. The clinic validates parking so it should be free for an hour or so. I met with Dr. Colleen Brown and one of her specialties is skin care. You see, I had a disgusting infection on my new tattoo. She was very professional and direct. Just asked me what's wrong and prescribed me some medication. Easy peasy.

    I've been blown-away-disturbed by how broken the systems at Perlman Clinic are:…read more - My PCP put in a referral over three weeks ago for something my insurance needs to approve, and I just found out it literally hasn't left the clinic to go to my insurance yet. She said they had a backlog of 5,000 uprocessed referrals. I can't even fathom what this would mean my healthcare needs were dire. - My PCP turned off my ability to message her after one message. - Recently I showed up for a dermatology appointment and, after disrobing and waiting, I was told I couldn't be seen that day because I had an endocrinology appointment earlier that day, completely wasting hours of my time. Yet it was someone within Perlman Clinic who had booked both appointments for me. - They have ZERO holistic options. The ONLY PCP I could find with a holistic (ie TRULY "integrative") background was fully booked out with no option for a waitlist. - The first PCP I tried with them, when I asked her "do you trust me to know my own body" looked me straight in the eye and, deadpan, said "No." Then she proceeded to get very agitated. - A recent referral was denied by my insurance and they claimed they had no interest in disputing it. - A doctor I waited a month to get in to see cancelled two hours before with no reason or apology, and bumped me right to the back of the line again, forcing me to wait another month to see her. - The endocrinologist I've been working with clearly has zero real knowledge. My research and conversation with functional doctors has shown me that if I flat out listened to her, it could be dangerous for my health. - My insurance denied thousands upon thousands of dollars worth of claims because they were incorrectly submitted. - The clinics emulate complete lack of health. Everyone who works there looks and feels so unhappy and unhealthy. I have trouble understanding how these are the people we should be counting on for our health? - As if this list weren't long enough, there's so much more beyond this - all WAY too long to list here. Update: After posting this review, I received a phone call from someone who pretended to care. But it was crystal clear in their speech that they cared ZERO. Every time I have expressed concern I've been met with inauthentic, canned speech (poorly) designed to suppress people.

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    Perlman Clinic San Diego - Morley Field dog park

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    Perlman Clinic San Diego - Tips when taking blood pressure

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    Tips when taking blood pressure

    Nina Rabin - internalmed - Updated July 2026

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