My sister-in-law has lived at Maplewood Care Center (MCC) for more than six years. Every member of…read moretheir staff is exceptional in every way. Linda has many health problems and our family would never consider having her at any other health care facility. For example: She's very susceptible to pneumonia and, at the first possible symptom, their staff immediately takes x-rays and appropriate action. In addition, every member of MCC's staff is kind and caring. Linda is always listened to with respect until the best solution for any problem is found. MCC's communication with our family is extraordinary. Their staff works closely with us to make Linda as comfortable and happy as possible. We are a large family and that enables us to devote time to the entire family since the staff at MCC takes such excellent care of Linda. On top of all that, MCC schedules a wide range of interesting and fun activities that Linda and the other residents enjoy. I've personally spent many hours in all areas of MCC and have never seen or heard of any situation even vaguely resembling that mentioned in other reviews. A bonus is that our loved one raves that the food at MCC is exceptional. Our family highly recommends Maplewood Care Center.

How can I contact the nurses station? Everything i contact the front desk i am given someones…read morepersonal phone number. Please just give me the phone number to the 3rd floor long term care.

Excellent compassionate care here today. The therapist, Pam explained what we were going to do and…read morewhat to expect. She was very supportive and knowledgeable about my PT care. This building houses many different specialties including an Urgent Care, Pediatrics, Family Medicine. Part of the Woodwinds Hospital Complex.

I came here to Kinetic Physical Therapy because a therapist down in Rochester, Mn. Recommended it…read morevery highly, saying they had the special training needed to help me stabilize my back and hip joints! Today I was very impressed by their care and expertise! Really looking forward to making some headway with my back issues after over a year with the debilitating back pain that has plagued me. Thank you Kinetics! Rebecca S.

They dig deeper into chronic problems then other physical therapy places and give long lasting…read moreresults. They were highly recommended by multiple people including my referring primary doctor. I worked with Chris Meyer for a back/neck issue I had had for over 5 years and had gone to countless Chiropractors and other PT places. It has been about 6 months since my last visit with Chris and no pain!!

I have been absolutely blown away by the care my father has received the last year during the…read morepandemic at Episcopal Church Home. Even though we have not been able to have normal visits the staff has been in constant communication with our family and we have been able to stay in touch via video chat. Almost every time we talk to our dad some staff member either stops by to say hi to our dad, checks in to see if he needs anything, or comes to work with him. He always looks in great health when we see him virtually! The staff has been extremely helpful as we've navigated this new LTC situation for our dad. Our dad has been in rehab/LTC before and Episcopal Church Homes has been exponentially better in every way possible! We are extremely happy with his care here and we're happy to know our dad is also feeling well taken care of.

Best hospital food on the planet. Best aide: Annette. Worst medical care you could ever find. My…read morespouse fell four times within a week and was black and blue from top to bottom, even when aides were with her. I tested it scientifically: When pressing the nurse call button the fastest anyone ever came with 20 times (all necessary) was 20 minutes. Go here if you want good food and Annette, go someplace else if you need medical care and a real TCU.

I hated my time in this TCU. Some of the staff, especially at night, is really rude and difficult…read moreto deal with. I suggest looking elsewhere for transitional care.

Having a massive stroke to start 2019 and the ongoing rehabilitation has been for me a life…read morechanging experience. In a matter of moments I was reduced to a state of helplessness from what I imagined to be a hale and hearty, independent individual. I have undertaken the arduous process of returning to at least near "normal" whatever that means I thought that I understood the concept of patience and could differentiate between humiliation and humility. In that regard I was wrong. Recovery is taking much longer than I expected and at first I wrestled with humiliation vs humility. I'd like to think that I will emerge from this a more accepting and humble person. All that aside, this is a review of Courage Kenny Abbott Northwestern (formerly Sister Kenny Institute). Being hospital based, they can take more extreme cases than their Golden Valley counterpart. I think it is safe to say that when I arrived I was a wheelchair bound shadow of my former self. Among other things I had a feeding tube shoved up my nose and into my stomach (uggghhh). And I had a tracheotomy tube that precluded conventional communication (arrgghhh). Suffice it to say that I felt like a virtual train wreck. Never-the-less, the wonderful staff began the task of putting me back together. Not willing to risk omitting key people, I will not name specific individuals. Thanks to their efforts I was able to get rid of my feeding tube (yeah) and eventually return to an unrestricted diet. I also had the trach removed (what a relief) and could begin to talk again. Through collective effort and encouragement, I was able to get out of the wheelchair and walk for stretches with assistance and supervision. I simply cannot say enough good things about the people I met. I had a spacious private room. I was wheeled to a communal dining facility where eventually I was able to eat with relish. Both the Physical and Occupational Therapy spaces were well equipped. Speech Therapy was surprisingly difficult for me. But the PT, OT and Speech Therapists, Doctors , Nurses, PAs, Recreational Therapists and all others were in my estimation, top notch. All-in-all, to me if you are recovering from a serious condition this is an excellent stop on your way. Highly recommended.

This place has a great staff. It is clear as soon as you get there. We were happily greeted by a…read morehappy young man who must love what they do. My Physical Therapist was Jamie, she was smart, kind and informative. She had a great way with people and helping them understand the process, exercises, stretches and why it is important to pay attention to the details. You do not want to injure yourself, you must listen carefully and follow directions. Jamie was good at learning what you know about your condition /scenario so she can expand on that and not repeat the stuff that you know. These people all show kindness and compassion. People come to them for all kinds of reasons and by looking around the exercise room, you can see that they are true professionals. Highly recommend.

These program is excellent, built to strenghten your muscles with the lastest equipment. This Med-X…read moreprogram is the bomb didey. I highly recommend for core and lower back stretnghening. The therapist were knowledgeable about the equipment, and showed concern for your recovery.

The MedX program is good. Got some, but minimal relief from PT. Writing this because there are…read moreonly 2 doctors at the Woodbury, MN location. Don't go to Jackson Maddux who does initial medical consultation before physical therapy can begin. Rating Maddux poorly. He stretches a 30 minute diagnostic conversation to 60 minutes with conversation about himself and his non-medical philosophies. Dr. Maddux completed the review of my medical records, MRI's and x-rays while I sat there. We were done discussing my condition and treatment options in 30 minutes. He dragged on the conversation to fill a 60 minute billing by talking about Margaret Mead's book and philosophies, health care in the Netherlands, where he practiced in Colorado and why he left, mountain runoff in Colorado leading to chemicals in the water. My appointment started 15 minutes late with his nurse. Dr. Maddux arrived 15 minutes after the nurse finished (30 minutes into appt.). He's a great conversationalist, but I don't need to be billed $578 when 30 minutes of the appointment is spent on non-medical conversation. Interestingly, when exactly 60 minutes were up, he closed his computer, stood up and left quickly. Do not go to him unless you don't care about your medical costs.

My father was in the Transitional Care Unit for 4 days and it was so traumatic for him that the…read morefamily broke him out of there yesterday afternoon to care for him ourselves. We had to be there so he would get proper care and witnessed that it would take 15 to 20 min for them to help with bathroom. He was handled roughly during the night when he pushed the button so my 86 year old mom stayed there overnight. Do not send your loved one here. No stars awarded!!

Ugh, where to begin... My mother was in TCU here for three…read moreweeks. It was not the experience she would ever want to live again. The communication between staff members was horrendous. The left hand did not know what the right hand was doing! Most phone calls were left unreturned. Her call light often took 30 minutes to respond to. If you aren't up and ready for a shower at 6am without notice, you will remain unbathed for the next 10 days! TRUE STORY! Long story, short....Never Again would I entrust a family member to this organization!

I worked here for two years, two long. I can say that the staff at PHS Bloomington care about their…read moreresidents and their work, with it showing each day. In fact, they serve a little TOO well, with little reward or benefit from the administration. Sadly, PHS Bloomington is fraying at the seams because of the toxicity that is present there, thanks to the Campus Administrator. Micromanagement, workplace abuse, quiet firings, you name it. Do your due diligence when picking this facility for yourself or your loved ones, because that toxicity does trickle down to the resident's care.

I took my mom here for rehab following a shoulder replacement, and we were generally satisfied with…read moretreatment. The place is aesthetically pleasing to look at, and it doesn't have that "smell" that some of these types of places are known to have exuding from them. Mom was happy with the room and the quality of the care. And she was especially happy with one nurse, who cut up her food. (Which, after having a shoulder replaced, really helped because she only had use of one arm at the time. It's a little disconcerting, though, that no one else seemed to realize that cutting up food with one hand for an elderly person would be a problem for her. And my mom isn't the type to say anything about it.) There was one major problem, at her release, as my mom was given a narcotic prescription to manage her pain. (She did, after all, have her shoulder replaced, which is major surgery and there is pain associated with the recovery of such an invasive procedure.) The problem was that the doctor left off the amount of narcotic pills for the pharmacist to fill. And the pharmacist CAN'T DO ANYTHING WITHOUT A SPECIFIC AMOUNT for narcotics. (They won't give you anything other than to suggest taking Tylenol!) And then we couldn't get a hold of the doctor, as (apparently) they're pretty much MIA for the weekend after 2pm on Thursdays. And, in my mind, this really was an severe oversight that so little help was available for my mom after the fact. Though I wouldn't let this little story dissuade you from coming here, BUT if you're going to be in need of prescription on an out-patient basis, I'd be doubly sure that it's properly filled out; particularly if you'll want to get it filled after 2pm on a Thursday.

Clean, updated and good food. The staff is super friendly and kind to residents and guests. The…read moreExecutive Director, Lisa is top notch. What a great facility with amazing people!

From the owner: Embrace a lifestyle of comfort and dignity at The Shores of Lake Phalen, a leading option for…read moreassisted living in Maplewood, MN. Designed for seniors who value independence but need daily support, our community provides personalized care in a serene, lakeside setting. Residents enjoy thoughtfully crafted living spaces, chef-inspired meals, and enriching programs that foster connection, wellness, and peace of mind. With beautifully maintained outdoor areas, cozy indoor lounges, and a warm, attentive staff, The Shores creates a true sense of belonging. Discover a place where care feels like home--personalized, purposeful, and empowering.