Here is a draft of the review that balances your appreciation for their technical skill with your…read morevalid frustrations regarding their pricing structure. Review for Roto-Rooter Rating: I have mixed feelings about my recent experience with Roto-Rooter. On one hand, their technicians are excellent. This was my second time in less than a year having the same sink snaked, and just like the first time, the plumber was professional, timely, neat, and successfully unclogged the drain. If you are in an emergency and need someone reliable who will get the job done right, they are definitely the way to go. However, I find it increasingly difficult to justify using them as a "go-to" service due to the lack of incentive for loyal customers. Paying full price for the same recurring issue within a single year feels steep. While the plumber did offer a $100 discount this time, that is a standard coupon amount I likely could have found elsewhere. What is more frustrating is that I've gone above and beyond to prevent this: * I purchased their proprietary maintenance cleaner (at 3x the price of standard retail cleaners) and used it exactly as instructed. * As a two-family household, we are extremely cognizant of what goes down our drains. * We previously used them for a major sewer line repair--a nearly five-figure job--less than five years ago. I would expect that level of history and investment to place us in a "high-value client" bracket with better pricing protection. The reality is that if it isn't an emergency, there are much more affordable options available for a standard drain snaking. Summary: Great quality and highly reliable, but the pricing model doesn't seem to value repeat customers or long-term loyalty. -- Jason

The technician who came didn't even look in our sink. He didn't even run the water. He then quoted…read moreus $800 to unclog a drain. That is the most ridiculous thing I had ever heard. I told him "no" and he offered a $100 discount with a 6 month warranty. I told him to leave. The whole thing was a waste of time for a company that insisted they can't give a quote over the phone - but when they arrive, they don't even look at the sink and just give a verbal quote. Pretty sure you could have done that over the phone and avoided wasting everyone's time.

So far so good. We were recommended NE Power Dry by a plumber after our basement had been slowly…read moreflooding and we hadn't realized it until we had mold up the wall. We worked at first with Theo, who was excellent at getting communications going with my insurance company for the job. They stripped the basement quickly and tore out everything and dried it. We had a recurrence of the plumbing issue that delayed rebuilding, but once I called back, we had them back at our place within 36 hours. It's been one day and the dry wall is already up. We've got a ways to go and hoping there's no payment issues, though we haven't had any so far, but for a really aggravating whole series of events, I have had no complaints with them.

They did a job at my house and, when they were done, my baseboards were gone. Did they trash them…read moreand, if so, why? I wanted to know, as these things are not cheap. I called to ask and got no return call. I called to follow up . . . and again . . . and again a fourth time. Each time I spoke to a live person, explained the issue and kindly requested a return call answering my question. The call never came. Bad customer service.

I am writing to highly recommend the services of RMR(Reconstruction Mold Remediation). We recently…read morehired them(Wayne) to handle a significant mold remediation project at my home. His team demonstrated exceptional technical knowledge. They identified the source and gave us a detailed remediation plan with an excellent price. Throughout the process, they maintained strict containment protocols and used advanced HEPA filtration to ensure our safety. The project was completed on time. I have no reservations about recommending RMR. They are professional, thorough, and highly effective.

Wayne and his team are very knowledgeable in the mold remediation process and reasonable price. I…read moream very satisfied and strongly recommend his services

You know you're in trouble when you start looking for black mold specialists. Luckily P&M are…read morebased right near my Montclair neighborhood. Fast response with a very reasonable estimate after crawling around my basement crawl space. Work started in days and was completed in less than a week. All work was explained clearly, executed to plan, and officially documented showing the mold problem has been resolved permanently.

I recommend P&M Mold Pro to help out with any mold remediation projects. Presley and his team were…read moreresponsive and on time. They also went the extra mile of moving my heavy gym equipment to clean our gym mats which the mold was growing on. And once clean put everything back in place. High recommended!

I had a flood in my lower level hallway, due to a pipe backup. My insurance company recommended…read morePuroClean for the remediation. Their Production Supervisor, Miguel Coca, came to my house to survey the damage, in order to see how big a crew he would need. After taking lots of pictures and measurements, he told me that his team would be here the next day. When the arrived onsite, they immediately started on the problem areas, which were my hallway and the wall between the hallway and my garage. After removing the drywall that was affected, they then layed out 12 dehumidifiers, to dry out any remaining water. After 2 days, they were satisfied that the work was complete. They have done a fantastic job, from seeing what had to be done, to getting the lower level ready for a contractor. I would highly recommend them.

From the owner: We are a fire water mold remediation company. We respond 24/7 to all emergencies. We submit to your…read moreinsurance companies.