I wish I had looked at reviews here, but I was in a rush. There were so many issues. I wanted…read morenickel but they only had bronze, so now I hate my door, but again I was in a rush so I took it. They said there was no service charge on the phone, but there was on the bill. When I questioned it Leon argued with me very unprofessionally. They charged $225 for a lock I could buy at lowes for $100 less - same brand. All of that I could have accepted because it was a rush job. However, when I called to say they forgot something, they tried to tell me to do it myself ( they want a disabled 60 year old with a fused spine to climb the ladder to the device on the garage ceiling). When they helped me program the garage opener, they forgot to program with wall keypad with the new code; he is saying it's my fault for not telling him knowing that I'd been living in the house for 2 hours, and I'm not the expert. But okay, I miss it. When I called to ask him to help finish the job, he didn't response the text and call within a business day. Then he said he was busy with people in the store. Then he said he didn't have time, and again, I should do it myself or find someone to help finish the job. He wanted me to wait a week to come back and finish the job because "they're too busy". What makes this abhorrent is his tone and demeaner. He grew louder and more abrupt on the phone, and told me he'd call back because .... well, I guess my call wasn't as important and couldn't ask the people in front of them to wait 2 minutes. Very nice during the actual job. He was the complete opposite when I called to finish the job. The more I tried to explain, the ruder he became interrupting me repeatedly, and having no customer service skills to professionally and calmly explain it to me. To cap it off, when I had a question on the bill, I had to send it to them because they didn't have it. When I tried to discuss with him, he was ridiculously rude and interrupting me again, arguing with me, getting louder, and had the audacity to say he did me a favor ($500 bill). Parts of the bill contradicted the verbal - and again he said I was wrong. EXCEEDINGLY RUDE and no customer service skills. Typical perhaps of age and experience, but to be spoken over and rudely argued with is the absolute worst customer experience. All they had to do was be responsive and say - we'll be out there as soon as we are able and help finish the job. Period. It's called respect of your customers and professionalism in running a business.

Poor customer service. Invested $250 into a new key fob to include programming. Was told I had to…read morebring it in for programming at the shop but, wasn't told that I had to make an appointment. Wasted a trip to Albuquerque to find them closed and "Leon" had to perform the job. Leon was out. Called back and couldn't make an appointment. Tried talking to him and he cuts me off saying he had someone in the shop. Totally rude and unprofessional.

Service was great! I will definitely return when needed! Thank you all for your help.read more

Locked myself out of the house- no key hidden. They had a full schedule; but worked me in. Got…read morethere within 30 minutes. Clayton was wonderful! Opened my door; added a new lock, fixed a digital lock I had. Wow! Very grateful to Bill and Clayton!

Frank is the best locksmith in town. He is smart, fast and reasonable…read more They always go above, and beyond to do the best job at the best price. Experience counts in this area, and they have decades!

Good people. Went far beyond to help. More than fair price compared to others and they tracked down…read moreparts no one else could

Amazing service, customer service goes above and beyond, highly recommended. Great prices and…read moreamazing customer service. Will respond any questions

They went above and beyond and were a great price! My car was a pain to work with, but they made…read moresure everything worked out!

Genaro the owner himself came to our house where my mother and I had been locked out. very nice and…read morehighly professional. I would recommend this business to anyone.

Horrible driving, van cut me off and I came inches from hitting it. The owner claims a child was…read morelocked in a car and uses that as an excuse to drive like an a*s hole. Just because you're in a hurry does not give you the right to endanger people on the road. Had my reaction time been a second slower your van would have been totaled and you wouldn't have been able to make it there anyways. Zero accountability from the owner for poor decision making. What a sad excuse of a company.

Super customer service: timely response, timely appointment, quick service, fair pricing AND…read moreespecially nice people! Thank you, A&A!

The gentlemen I spoke with was super friendly and attentive. He got to my residence quickly and…read moreopened my door within a few minutes arrival. He even helped jump start my car! I would absolutely recommend this service to anyone :)

I contacted Rpm Roadside this morning when my car battery died. Anthony Sandoval, the owner, met…read moreme with a tow truck 10 minutes later, and drove me, my car and chihuahuas to the Jiffy Lube shop in just a few minutes. Anthony made getting my Sportage on and off of the truck look very easy. He is professional, kind, and has a very clean truck. Great service just when I needed it from a trustworthy man. Thanks Anthony!

Is great service quality performance and they value their customers definitely a lifesaver!read more

This business was super efficient and the price was the most reasonable. I had an emergency that…read morerequired all 6 of my locks be re-keyed. He showed up the next day, at the time he said he would show up, and gave me a reasonable flat rate for all 6 locks. His price was about $30-75 less than everyone else I reached out to. He was kind and professional when he showed up. Plus he gave us 4 copies of our new keys... way more than the 2 others offered. So grateful! 10/10 recommend.

Literally can't say enough great things. This guy came on a Sunday. Late. He had the coolest…read moreequipment and made a new key. I'm sure the job was longer than expected. We communicated throughout the process. He was reasonably priced. Worth every cent! His customer service and skills were outstanding. Rare to find these types anymore. Definitely call him! I would give him 10'stars if I could