I am writing to share what a wonderful experience I had working with Melanie. She put so much…read moreeffort into making my balloon display perfect, and the final result actually exceeded the reference image I provided. Melanie truly went above and beyond, even lining the backboard with green velvet to match the venue's furniture. It was a fantastic experience from start to finish.

Melanie's creativity and talent for ballon artistry is beyond anything I've experienced. We have…read moreordered so many arrangements from her and she never disappoints!

Karen and her team are AMAZING! She is always willing to help you meet your balloon creation needs…read morecome to life. They are very knowledgeable when it comes to balloons on what will work and not work. Trust their recommendation they will not fail you. If you have any issues with your balloon creations she is there to resolve them. I can't say enough on how Awesome they are.

By far the nicest customer service. Debbie and Julie gave me so many choices to make my…read moregranddaughters golden birthday the best. Very talented staff and budget friendly!! Will be back for all of our party needs!

What happened to Balloon Magic? They used to be THE place for everyone's balloon needs. I ordered a…read moreDemi arch from them for a baby shower for $72 (and was charged $90, more on that later) thinking I would be getting something similar to what was pictured on their website. Imagine my surprise when I got the pathetic little "arch" pictured. The owner, Elizabeth, told me that the arch would sit on a table, go to the ceiling and naturally curve on to the ceiling. I paid a $10 delivery fee because I didn't think it would fit in my vehicle (spoiler alert: it would) and she told me she would drop it off herself and get it set up. A man showed up at the venue, handed it to me and said, "I believe you're waiting for this," and walked out. I emailed a pic of what I ordered and what I got to the owner yesterday. My refund? $13. Wow. She then called me up apologizing and giving me every excuse in the book (including COVID has really been a struggle for them - who hasn't it been a struggle for?) and apologizing that I wasn't happy and didn't understand why I was unhappy because I got exactly what I ordered. I also asked why I got charge $90 and it was an additional $10 for delivery and an additional $5 because I wanted it between 10-11!!! I was never told of the additional $5 charge and don't feel the time frame necessitated it. Another interesting fact - the pics of the balloon arch I ordered were immediately removed from their website and replaced with another, smaller arch for $90!!! Tells me the owner knew I did NOT get what I ordered. Reading the other reviews out here - I agree. These people will price gouge you to get as much out of you as they can. It's a shame.

I would give this store negative stars if possible! The rudest customer service ever. My son went…read morein to have two Mylar balloons refilled and was charged $26.29! It's not like we were asking to have the blimp filled! When he came home and told me what they charged, I called to question the charge, stating that the original balloon to purchase from a national party store chain was only $25 for both. I was told to go back there next time. That's exactly what we will do! I will never again spend a dollar at Balloon Magic. Price gouging to say the least. Wow!

What a nice place the owner was so helpful and kind. We are new to the area and felt so welcomed…read more Got balloons for our Granddaughters birthday I'm sure they will be a hit! Thank you

Loved our experience with B'Loonie Gifts! They helped with planning the perfect baby shower by…read moreoffering suggestions for renting cake stands and tips for what balloon arrangements we should have to complete theme items...I am just blown away (no pun intended ) thank you so much!! Will definitely be back!