One of the Best! Auto Mechanic Shops I've ever had supporting me, my family and farm. Efficient,…read moreGreat Communication and Excellent Service start to finish! Thank you Ron and Team!!! JR

Took in my 2019 f250. It's my work truck. So finding time to get work done it's hard. Ron got my…read moretruck in late in the afternoon. For some terrible brakes. Needed new pads, rotors, and calipers. Cause I kept driving when I shouldn't have. He had it fixed the next day before lunch! Thanks again!

Billy was very helpful before he even knew if I would be a customer. He explained how the…read moreinsurance, rental car and body shop work and worked with my schedule to get my car in at the best time for me. He kept me informed with what was going on, when he found more damage than expected and contacted the insurance company and had the adjuster take care of it. I'm very happy with the results, the amount of time it took and the service.

I was in search of finding a body shop to fix my vehicle and I ran into Ks and Paints Body Shop…read moreonline and I read great reviews on it, so I went on over there and talked to Billy the owner of the shop, and he is a standup man and very friendly and professional, all the employees there are overall great and it has a nice friendly atmosphere, HIGHLY RECCOMEND.

Recently had hail damage repaired here along with some paint matching done. Quality of the paint…read morematch is 10/10. You can't even tell it was ever worked on. The truck looks like it did the day I bought it new and I am very impressed. Roy was great to deal with throughout the process and kept me updated throughout. He is honest and does what he says he will do. Highly recommend Roy and his crew at B&G.

Went in with a $15,000 budget. I asked if I could get an estimate on a paint job. Some bearded guy…read moredidn't even go look at my car and stated you lookin at at least $6000. Then walked away. Seem he thinks I couldn't afford it. Seems racist to me. Would he have done it if I wore a suite and tie? Maybe I'm over reacting but that's what it seem like to me.

Took my 2026 Honda to Gerber Collision in Temple as the prior experience was excellent. This time…read moredid not go as well as expected. Dropped the SUV off fairly early on a Tuesday morning and was told that updates are sent out on Tuesdays and Thursdays. Called on Thursday afternoon and was told that some of the parts were in and that the tentative date for completion was Tuesday. Late Friday, I receive a call that it's completed and ready for pickup. I leave my house a little after 5:00 pm. The traffic on the highway is bumper to bumper. I still need to drop off the rental car and Gerber closes at 5:30 pm. I call them back and let them know it will be Monday. They have already told the insurance company that the car is repaired. If you are local to Temple, you know that the traffic is maddening at 5:00 pm and even worse on a Friday. They also were made aware that this was a claim that I was not responsible for due to being hit. So decided to pick up the car on Monday. On Monday, when we got to Gerber, the car was outside and was very dirty. It felt gritty like there was overspray on the entire vehicle. They took it back and hand washed it and that resolved some of the issue. It was blamed on the sap but it wasn't sap it was dust and overspray as the entire SUV is coated in it. Circumstances being what they are, Gerber definitely could have handled this entire situation better.

Stephen Torres the Service Advisor went above and beyond to help me when I had car trouble far from…read morehome. Stephen and his team were courteous and helpful and did not charge me to look at my tires while I was worried I had a flat over an hour from my destination. I offered to pay him for his time and he said it was unnecessary and that I was good to go. It has been a few weeks and I finally have time to say THANK YOU to Stephen and his team for helping me (and my pup) while we were quite worried on a road trip and had no where to go. I highly recommend Stephen for his integrity and professionalism. Human to human, thank you!!!

Great service, professional response to customer concerns. I would recommend this business.read more

Fixed my scrapes and dents to perfection! Reasonable wait to…read morecompletion. Price quoted up front. Hassle-free, very painless. Of course I knew this. I'm a repeat customer!

They pulled the old switcheroo and left me with a dented up hood. A blurry roof. And pocketed all…read morethe warranty $ then acted like it was my fault. Everything they touched of mine was messed up. Replying to Lenny's cover up. No one told me it was paint only. Yall knew I wanted the 10 small hail dents fixed before hand. I thought you were gona fix my hood. Fair compromise I think. Since you dint have to do the roof. I told you before we started I would split cost on dents. $500 and you said that was not enough. So I'm right back where I started with a messed up roof and a messed up hood. How is that fair. Then yall wouldn't even talk to me. The old bait and switch. And another thing why would you disrespect the part of the vehicle by painting it with dents in it. Being the owner of a body shop. I don't get it.

I took my car to this shop to get an estimate and timeline for repairs. They told me my car would…read morebe done within 5-7 business days. The repairs were supposed to include fixing the passenger door frame and replacing the door. I chose them because they seemed nice, professional, and the timeline worked perfectly since I was leaving town for work. Instead, it took them 3 weeks to finish my car -- and when I finally got it back, the work was sloppy and incomplete. The passenger door now rattles like something inside is loose or broken, there's paint overspray on my windshield, and the door speaker no longer works. My husband and I tried several times to contact the owner, Lenny, who originally quoted us the 5-7 day timeframe, but he completely ignored our calls and texts. No response, no accountability. This shop clearly cuts corners and cares more about taking your money than doing quality work. They'll hand your car back unfinished and then avoid you when you call them out on it. Do not take your vehicle here. Unprofessional, unreliable, and not worth the headache.