We had a lovely experience getting a 1 hour combo couples massage. The staff was very friendly, and…read morethe environment was relaxing. I also liked that you could circle the areas you wanted them to focus on in a form they had you fill out when you arrive.

PLEASE READ BEFORE GOING FOR YOUR FIRST TIME!! I'm…read moredisappointed with my experience at Thai Royal Massage & Spa in Scottsdale and feel it's important to share for others who may be considering going. I called ahead and scheduled an appointment for myself and 3 girlfriends. At the time of booking, I made it clear we had not decided on services yet and wanted to choose when we arrived. The night before, they called and left a voicemail confirming us for 90-minute massages, which was never agreed upon. I immediately called back and clarified that we were still coming, but only wanted 60-minute massages and would choose our exact services when we got there. They confirmed that was fine. When we arrived, I signed us in and specifically wrote "combo" because I was interested in their combination reflexology. Before my massage even started, I clearly told my masseuse I wanted the combo reflexology, and she acknowledged it. However, the massage I received was not reflexology at all there was no foot soak and barely any foot work, which is standard at every reflexology place I've been to. On top of that, during the massage they were extremely pushy about extending our sessions another 30 minutes (making it 90 minutes total). I was asked twice, and all 3 of my friends were also pressured to extend. We all declined. At checkout, I noticed I was being charged significantly more than expected. When I asked, they told me they gave me the "combo body massage" instead of the "combo reflexology." That was never what I asked for. Instead of taking accountability or trying to correct their mistake, they did nothing. To make matters worse, their tipping system feels very uncomfortable and aggressive. They present tip options starting around 30-38% and hold the payment screen right in front of you, creating unnecessary pressure. Overall, the entire experience felt disorganized, misleading, and focused on upselling rather than customer service. I take responsibility for not being more confrontational in the moment, but not everyone is comfortable speaking up, and businesses should not rely on that. I left feeling taken advantage of, and unfortunately, they've lost our business. I hope this review helps others avoid the same experience.

I've been having a ton of back pain and went to schedule an an appt (I usually get a massage for…read morepain relief)- but my normal therapist is out so they gave me recommendations on which therapists would be most similar and I finalized the booking. Tonight I saw Tresca, and I left in a total daze. I cannot remember the last time I felt so physically relaxed. I am pretty sure I fell asleep in the session and I can't remember the last time that's happened either. Tresca offered pain relief and in a way that was so calming my entire system settled- and that is beyond amazing to and for me, I am very grateful. I love the north Scottsdale location of the NOW- from the moment you walk in, the scent starts working on your mood and the sounds of the ocean in the treatment area drowns out the noise. There are several amazing therapists there and I'm so glad I can add Tresca to the list.

4/13/26 update: Management and ownership reached out after my bad experience. Long story short,…read morethey offered a complimentary massage to make up for the experience I had. The complimentary massage was with Trang, who did a fantastic job. It was clear that she was talented and paid attention to my areas of focus/concern. She also provided a full 80 minutes of her time, as expected. Had my original experience been with Trang, The NOW would have received an easy 5-star review from me. I am changing my overall rating to 4/5 due to the hassle and frustration I originally had to deal with. That said, management and ownership did the right thing. Bad experiences (or just bad fits) can happen, but the difference between a good business and a bad one is what management and ownership do to address those issues. 5 stars to management and ownership, 5 stars to Trang, and 4 stars overall given my specific experience. I can comfortably recommend this location, as long as you are willing to speak up if you don't get what you deserve. After my first experience, I would not have considered this location in the future. After management/ownership intervened, and after my experience with Trang, I can confidently say I will return, and if my experience is anything like the one I had with Trang, I'll be happy to follow up with a 5-star review.

Last week I had the Serenity Facial (1hr) and Serenity Massage (1hr) package with the added…read moreDermaplaning. I had Morgan for Massage and Rebecca for the Facial. I will only request them when I return, just exceptional experiences with both ladies. I had some tightness in my hips and piriformis and Morgan was great at targeting massage in those areas. Rebecca's attention to my individual needs was welcomed and appreciated. I love the facial moisturizer and foaming face wash that I purchased post treatment as well. This Spa has a perfect for location, abundant parking, relaxing reception with refreshment and snacks and low lighting to ease you into the chill vibes. This has to be on your list for best spas in Scottsdale. Amazing quality/pricing.

Couples massage . This place was amazing the best service and the best massage therapist. Named…read moreChanel . It was my birthday and it was Amazing

If you want a same-day appointment for a relaxing, no-frills massage, go for it. I was looking for…read moremore hence this mediocre rating for Lemon Tree Massage. My body is well past using massage therapy for pampering; I need it for relief from aches and pains. Out of desperation, I walked into Lemon Tree Massage for a same-day, 90-minute upper body massage. My shoulders and neck were feeling like concrete and they hurt. My massage therapist was very friendly, but she was not an expert in muscle anatomy. Therefore, the massage was not as helpful as I needed it to be. I paid $100 for a 90-minute massage plus a 20% tip. I tipped her for her effort and professionalism even though I left disappointed. She checked in throughout the massage for desired pressure, but she was definitely more accustomed to massage for relaxation versus therapeutic relief. A few more notes...There was no table warmer, which was fine by me, but you get the gist this is a no-frills experience. There is no neck cradle on the massage table; you're given a donut pillow. This place is located in the shopping center next to the Home Depot.

Definitely one of my favorite places. I was a walk-in today & I'm so glad they do. I wasn't 100%…read moresure if I was going to have time for one on the day I came in but boy oh boy did I need it. I did a 2 hr massage with cupping. This was more of a "working" massage, with deep knots that needed some working out. The pressure was a little more intense than in past appointments but again, was needed. Will absolutely be coming back to this place. Remember, there is a small $2 service fee for credit/debit cards but I believe it's totally worth it. So happy with this place.

I have been to this place multiple times in the last few years and am never disappointed. I usually…read moreget the combo massage and because I request medium to deep pressure, I get worked over like a rented mule and walk out feeling like spaghetti noodles. Their prices can't be beat either. Go! Now!

Booked at Lala Luna Massage & Spa in Scottsdale for my hubs bday couples massage session about a…read moreweek ago, and boy were they professional! We were a lil skeptical being first timers here and no stranger to couples massage experiences, however they did not disappoint! They offered us coconut oil package, took great consideration of our preferential areas, and really muscled-in on each of our bodies individually; honing in on where we each naturally distributed our weight and carried most tension. Of course I'll leave a good review! Thank you so much to our therapist team.

Sophia gave a fantastic massage. I will go back again! I felt very relaxed and rechargedread more

came for a massage with my boyfriend. said they could only do one of us because they only had one…read moremasseuse. he paid and went back and I sat on the couch and waited for him to be done. another dude walked in 5 minutes later and they took him back for a massage. ????? so they had more than one masseuse? sketchy.

this was an exceptional experience. the place is beautiful…read moreand very clean. my head massage and water therapy was so relaxing and special. i cannot wait to go back.

To kick off the new year, my husband and I splurged and treated ourselves to a couples Thai massage…read more& head-spa package. While we've had Thai massages before, neither of us have ever been to a head-spa and we were beyond excited to see what all the rave is about. We started with our Thai massages in a beautiful couples room. What we loved most was how they integrate stretching into your massage experience. If you've never had a Thai massage there are bars on the ceiling and they hold themselves up to walk on your back and use their feet to manipulate and massage different areas of your body. Although it can be intense, it is also surprisingly therapeutic. Next we went entered the couples aqua spa room and had our head-spa experience side by side. They washed, conditioned, massaged, scrubbed, squeegeed, rubbed, combed, brushed, rinsed and used a waterfall feature on our scalps. I don't think my scalp has ever been so squeaky clean in my whole life! The woman who did my head-spa offered to blow dry it and as someone with thick, ethnic, wavy curly hair this was what I was most worried about going into the experience. I let her try but ended up having to finish drying and flat ironing my hair in the main bathroom. They had a Dyson blow drier and flatiron as well as brand name perfumes in the rooms, which really made the experience feel luxurious. For us the combo experience of two 60-minute treatments back to back was a little too long. I started getting antsy towards the end of the second treatment. In the future I'd love to return and enjoy one treatment because it really was a top notch experience.

Massage therapist was constantly leaving to answer phone and handle walkins. Very unprofessional…read more Then she cut massage short by 15 minutes and still expected a tip. DON'T GO TO ASIAN MASSAGE PARLORS THAT CHARGE UPFRONT BEFORE SERVICES ARE PERFORMED.

From the owner: Asian massage. By Appointment Only.read more

Great way to unwind! Get the foot/back massage.. then go home to rest! Staff are very nice and…read moreaccommodating.

Worst massage ever. Avoid at all costs. Receptionist is super rude…read more Left in far more pain than I came in with. Completely opposite of zen!! More like NOTZENFLEXOLOGY