Amazing service, environment and felt respected from Main Street Diamond's employees. They helped…read moreme locate what I was looking for and told me a price that was music to my ears. They really didn't push me, gave me space. Looked other places and couldn't find better and returned to Mains Street to purchase. Great people, great selection and great price.

We recently went into this jewelry store to look for a wedding band for my fiancé, and…read moreunfortunately, the experience was extremely disappointing. When we first walked in, the owner, immediately asked if we had purchased my engagement ring there. When we politely said no and explained that we were only there to look for a wedding band, he repeatedly questioned why we had gone somewhere else, asked to see my engagement ring, and told us that he could make a better ring than the one I was wearing. We tried multiple times to redirect the conversation because we were there specifically to find a wedding band for my fiancé. He already knew exactly what style he wanted and pointed out a ring he liked, simply asking if it could be made slightly smaller and if the metal could be a little brighter. Instead of helping us find an option, the worker told him he was being "too particular" and made comments implying that his preferences were feminine. We found those comments extremely unnecessary and disrespectful. The engagement ring was brought up several more times. We explained that we chose to purchase it from a family friend because we were offered a better price and a higher-quality diamond and gold for our budget. Rather than respecting our decision, he continued to challenge it and explain why he would have done things differently. At one point, he also began talking about how he has never lost a sale and how he does "millions and millions" of dollars in sales across different areas of the country. While we have no issue with someone being successful, it felt very out of place and unnecessary in a conversation where we were simply trying to find a wedding band. Ultimately, we decided not to purchase from the store. It wasn't because we were expecting anything unreasonable, we simply wanted a specific style and were looking for someone who would listen to what we wanted and help us find the best option. We absolutely love my engagement ring, and we were excited to find my fiancé's wedding band. Unfortunately, the repeated comments about our engagement ring, the questioning of our choices, and especially the comments toward my fiancé made us feel uncomfortable and unwelcome. A jewelry purchase is supposed to be an exciting experience, especially when you're shopping for something as meaningful as a wedding band. We left feeling frustrated rather than excited, and unfortunately, we will not be returning.

Lise, Jeanne and everyone who works there are absolutely amazing. They helped me with picking out…read morean engagement ring as well as a wedding band and they even resized it for my fiancé a few hours before closing. Can't thank them enough for being so great.

I can't begin to Express how I feel about Dale's…read more.. Everything from customer service to how I was taken care of for my fiancee's engagement ring. My mother handed down her ring so I could give it to her. I had the ring reset and appraised. Doug did a knock out of the park job.. It brought me to tears when I picked it up. Please use this jeweler, you will leave with nothing but great memories... Thank you All!!

I bought my wifes wedding and engagement ring with Leymaster Jewelry. I got a great price with the…read moreoption to make payment arrangements. Leymaster Jewelry was so easy to work with and Mrs. Leymaster so kind and helpful. We have also bought pearls, earrings and gems stone jewelry from this great jewelry store. I would recommend anyone that wants a good deal and good service to make a trip. We also take any jewelry repairs we have to Leymaster's.

I would never use these jewelers for any watch repair. We dropped off my watch to have a new stem…read moreand crystal put in and they said that it would take several weeks since their repair company (Grover's, in Rexburg) is quite busy. We checked on the status about 3 weeks after dropping it off and they said the same thing, he is really busy. We called back after 2 more weeks and the same story, so we called Grover's and they said that they did not have the watch. So, then we called the jewelers again and they said that they would have to check on it. Well, as it turned out they never delivered the watch to Grover's and it was still in their possession, All, this time they were lying to us. So, we will take it to Grover's since we will know it will get delivered. They will probably take this down, so I will just keep posting it.

Liz was great today helping us pick out the most beautiful set. We went all around town and felt…read moremore welcome here then anywhere else.

I would leave a "0" If I could. I had prongs that needed to be repaired. My ring is a black onyx…read more set on a black hills gold band. They couldn't do the repair in house they sent my ring off to some other place.I thought they were supposed to be jewelers. The ring came back and I never seen it. But they told me it wasn't up to their standard. Then it came back a second time and it was the same situation So off it went again. Then a 3rd time my ring came back and the stone was loose so they sent it back again. By this time, my husband got involved he was mad because it was taking too many times to repair this simple request to fix the prongs . So I called the store and told them don't to anymore work on it I'll be in to pick it up. I was sick with the flu and couldn't leave my house for a week. I finally see it and it was a big fat mess. They had taken all the antiquing off and buffed up the gold so deep that there wasn't any color left on it. No green leaves no faint pink tone nothing . It was bla.The assistant manager tried her best to fix it twice more but it's still a messed up ring and very sentimental to me. and they had the gal to want$300. For the mess they did. My ring will be redone at my original jeweler. Please BEWARE to NOT let them ever send your precious ring off for repair. You'll be sorry you ever did. I'm never setting foot in any of their cheap quality stores. And they have tried sitting me down to pick out an expensive chain only $5-6-thousand $$$$ BEWARE

very poor customer service and general knowledge about stones, metal and design. The manager was…read morevery condescending. I have been a customer of this establishment for years and have several pieces of fine expensive jewelry purchased here, but after 2 recent experiences where I was treated with such a lack of professionalism, I will be finding another jeweler, and I will never recommend Jensen Jewelers to anyone I like. Years back, this place was THE establishment for personalized, professional customer service. Today, the professionalism, integrity and knowledge is simply lacking, and don't even think about getting personalized service.

Had unpleasant dealing with this company. Another outfit buying your gold at low prices so they…read morecan turn a big profit. I don't trust them and I'd look elsewhere.

This is a great shop for jewelry repair or just for selling your old junk jewelry. The owner gives…read morea real fair price for your broken jewelry or gold or silver or whatever. He also sells jewelry.

My friend bought a beautiful necklace at this amazing store. The new owners (Lisa Knapp) are…read morewonderful people. The store is stunning, the selection is amazing and the service is stellar! Love this place!

Absolutely beautiful store, amazing jewelry and watch selections for both men and women. I went in…read moreto purchase a Breitling watch and bought Norqain. The staff is extremely knowledgeable about watches and I couldn't be happier with my new Swiss watch. It is so much fun to shop here and the atmosphere in the store is beautiful. Thank you Cara!!!