Mr.Williams and his staff at Williams Car Care Center is AWESOME!!! I absolutely refuse to let…read moreanyone else come near my car. I brought my 17' Nissan Altima to the Nissan dealership just months after I bought it cause it was making a funny noise. They tried telling me it was the transmission about to go out and my warranty was already no good so I should just trade it in on the new model. Thank god I took it to Norman and got a 2nd opinion. It was just a kink in the power steering hose! Last summer my ac went out. He repaired it. Two weeks later it went out again. Norman looked into it and apparently the parts company sent him a bad compressor so he got on the phone and got me a way more expensive one with a better warranty and worked on a Saturday to get it repaired. His prices are extremely affordable especially with me being a single woman with kids. He is compassionate and will go out his way to help anyone. Also you can trust him not to lie to you or overcharge you for things you don't need. Other mechanic shops could learn a thing or two from Mr. Norman Williams!! Totally worth the drive! I come all the way from Gulfport to Vancleave to get everything from oil changes to tire rotations to getting my transmission serviced to ordering new tires. They do it all! Honestly cannot praise them enough!

It is without any reservation one of the best place for automotive care you can take your vehicle…read moreto. From the moment you arrive a lady named Rebecca, will attend you. She is a person with a lot of automotive knowledge. She will listen to your problem with your vehicle, take notes and pass it onto one of the certified technician in the back. This shop is family owned, it was started well over 30 years ago by two brothers. There commitment to service and costumer satisfaction is very important to them and one of the reason they have been in business for so long. I took my 1994 Jeep Wrangler to them to diagnose a clicking sound coming from my engine. Not only did they find it, they fixed it in a short amount of time. They also replaced my transmission on such Jeep. My Jeep has never run so good. Someone mentioned in a review these people where not to be Trusted. It's funny that many I mean many people recommend this place. I come from Ocean Spring to take my cars to them. I have never had but honestly and high integrity from everyone at Coles. How else do you stay in business for over 30 years.

Very disappointing!! We always try to support local businesses. We brought my nephew's Crown…read moreVictoria in for an overheating issue, likely due to the cooling fan not coming on. We agreed to the $189 diagnostic check out, but was charged an additional diagnostic chemical block test fee without prior approval from us or discussion upon drop off. I witnessed the entire discussion myself. He received a quote of $1,080 to replace the electrical cooling fan and module. I told him to deny the repair, as that is complete insane pricing. He questioned the unapproved additional diagnostic fee, we were fine with the $189 and it was reduced to $280 from $315. He paid the $280 and picked the vehicle up. We bought the parts (same brand and model they quoted him with) the next day w/ warranty ($290) and I walked him through how to replace both parts. We were done in 30 minutes, this wasn't me doing it, this was the time for him to do it and learn while me telling him what to do. The prices quoted for the simple, straight forward repair were ridiculous. Sad to see from a long term local business. As a life long coast resident, I will share my experience when asked where not to go regarding cost effective, needed auto repairs. The nearly $300 diagnostic fee was going to be charged if we moved forward with repairs. What an experience! One and done!

Bobby came to my house and started a job on my rear bearings but told me he needed another part. He…read moreleft my car all taken apart and took my parts. I haven't seen him since. So I'm in a very bad situation because of this. I'm disabled and need my transportation but I can't even get it to a shop now because it's in pieces and this guy Bobby the owner has my parts! I'm begging this guy Bobby to please return my parts at the very least. I can't say I recommend this mechanic at all after my experience. I guess I'm the unlucky one that got scammed. If anything changes with this mechanic and he makes things right I will change this review.

It is sad that you have to have people post reviews for you and paying them to do so I personally…read morehad some work done even gave extra money ahead of time and could not get what he had messed up fixed after he messed it up then he tried to have me put a review on here before finishing the job to reassure I did it he would not finish it I had already been warned from others that used him and then he tells me he has this to meet other people's women says he may find one that is rich this way to take care of him and open a shop one day because he is working out of his truck he doesn't have a shop that's why he is mobile come to find out he still never finished the work he was paid for almost $2,000 later so warning to all those that may consider !!!!

installed tie rod and CV axle driver side. The next day when I drove the vehicle, the steering…read morewheel had a mind of its own, I could barely control it. I then took it to precision tune where I was in form that there were lines hanging some things were disconnected and all was leaking. I had to pay for all this to be adjusted and was a pretty penny I had to pay. They're in a small vehicle and don't have the right equipment to handle such a job and to put things back as they were. They came that morning about 9:30 and didn't leave until that afternoon about 8:30. Worked in the dark for about 3 hours. This company is good for simple jobs but not important things like adequately performing difficult services.

They sound good but they are in a different state this is a problem with the app. I still might…read moredrive to them anyway he offered me a good deal

they are great i needed new windshield wipers and they sold some and put them on for freeread more

Advance auto did me dirty. I woke up needing a new battery and I knew I did because I had to jump…read moreit. The technician told me it wasn't my battery but it was my alternator. I just have my alternator replaced a year ago so I'm pissed. I'll leave it at the dealership and $900 later. Guess what??? it was just my battery.