We were in Ocean Springs on vacation. Our rental car showed a tire had low pressure. Popped into…read moreNTB and they said they do free air fills. Destin checked my tire for nails and filled it and then checked the other 3 tires. Nice to see customer service isn't dead. Shout out to Destin!!!

Had my truck towed to NTB because it had a flat tire and I am disabled and cannot change it. I…read moreexplained to the person on the phone when I made the appointment that it was probably just something with the valve stem and that there was not a hole. I explained to him that I had checked my air pressure and the next morning it was flat. He said they were not busy and should be able to get it right in. I called twice during the day to check on the status and was told that they had to get big ticket items in first. At 5:30 PM they called and said it was ready and that it was just the valve stem leaking. They did not charge me, but I was very aggravated that they took other vehicles first because they were big ticket items. My truck could have been fixed in 30 minutes or less had they taken it in like they told me earlier.

We live in OS and unfortunately I have to agree with the prior 1 star review by Allen that this is…read morea "scam shop." I experienced a scary high level of dishonesty recently from multiple employees while getting my truck serviced and it was also in worse condition afterwards. I'd absolutely echo his warning message!

I took my Volvo XC-90 in for some minor work. They had to order the part, which would take several…read morehours to arrive. John, one of the mechanics, was kind enough to drive me home instead of having to wait in their shop and then pick me up when the work was finished. I've never had any other shop offer me the same level of service. I highly recommend them for both outstanding customer care and reasonable prices.

Whatever you do avoid this place. Horrible experience with this place with overpriced labor/parts…read moreand even my warranty company was appalled at their pricing.

Beware of this place they do not guarantee their work or their parts. I spent over $2,000 here and…read moremy car is still not running properly and it's only been 2 months after I took it there. The water pump was the problem it was replaced on my BMW X3 and also the thermostat and just two months after it running hot again and I go and call her the owner who's the b**** would not work on my car anymore. I'm going to tell everybody I know do not do business here because they don't guarantee their work they got mechanics there that will screw you over and repair things that don't need to be repaired just so they can make the money. There are parts they charge you four times the amount that the parts cost them and the labor is through the roof.

Steve and his team are excellent. They diagnosed my 2016 Cadillac CTS and had my alternator…read morereplaced with the factory OEM part. The service was completed before the expected date and my car is running top notch. Thank You for your competitive pricing as well as excellent customer service. Daniel Gares

Located just off Hwy 90 in a low-visibility spot. Really nothing nearby, like food, if you're…read morethinking of grabbing a bite while your car is serviced. Small waiting room. Recommend making an appointment; they appear to be busy most of the time. However, even with an appointment you may be waiting a while if they get behind. Or you can leave your vehicle there if you have someone who can pick you up. $40 for basic oil change, $60 for semi-synthetic, and $70 for a full-synthetic oil change. They also replace/repair tires and perform some basic auto services like shocks, alignments, AC service and brakes. Steve, who is the manager, seems nice and knowledgeable. Appears he's been there for decades. Once they got my car into a work bay they completed the oil change in 20-25 minutes. Seems like a good place to get an oil change or other basic vehicle maintenance services. My only complaint is the mechanic used the hood support rod, which I had strapped down to prevent its use, and this caused the gas lifts (which hold the hood up) to be pulled away from their attachment points and one was slightly damaged.

Mr. B's was amazing. We were pretty much stranded in Ocean Springs during an RV trip when our tow…read morevehicle needed work. The staff at Mr. B's offered to stay in the shop Friday night two hours after closing until our job was complete. Incredible! We feel so lucky to have stumbled upon a shop that is staffed with such hard-working, honest and fair technicians. We highly recommend them.

Drove in to town for the July 4th weekend and the following morning, my car wouldn't start. My…read morehometown auto shop referred me to Mr. B's. They sent someone to me to assess the problem, jumped off my car and followed me to the shop. After assuring me that they knew the issue, they offered to drop me and my daughter at the beach so we could enjoy our vacation while they fixed the car. A few hours later, they called and came to pick us up at the same beach location. Service was no-nonsense, and repair costs were very reasonable. But most importantly - these people know how to do customer service!! Thank you to Russell and Joyce (and the rest of the Mr. B's staff) for saving our vacation day and taking care of us! You've reminded me that people still do offer exceptional customer service these days!

I have been coming here for years for oil changes and never have an any issues. Girls inside are…read morealways polite, men outside professional. I recently decided to take my vehicle in for some general maintenance, I heard a strange noice I could not figure out what it was ( I'm definitely no mechanic by far) and explained it to the mechanic. He knew what it was immediately after driving it. It did take a little longer to fix than I was expecting, but he communicated that with me upfront, so I was aware. I will return in the future with any of my vehicle needs.

Great fast service! They fixed the AC in my old truck in just one day. Highly recommendread more

Excellent service. One of the most ethical auto repair type facilities that I have encountered in…read moreover 50 years of driving and living in over 15 States. Highly recommend for your vehicles air conditioning needs. Friendly personnel. Quick estimate. Repaired on time and on estimate! Thank you auto air! Quick update. Going to Orlando, FL from Gulfport, MS the a / c cooling really subsided. Fortunately the shop was open and he explained the thermostat was on its last legs now that the rest of the system was repaired, as we discussed. he told me how to "baby" the system and bring it in when I returned. That Monday morning the diagnosis was confirmed, part ordered, put in upon arrival and it has been blowing "arctic air" ever since. The repairs for the 2001 air conditioning system (yes 24 years old) were extremely reasonable, timely, and they stand behind their work. Im a true believer in the craftsmanship and above excellent customer service I received by the amazingly affable folks at Auto Air of D'Iberville!

They left my light on in my car after working on it for a full day and a half , ran battery down…read moreand locked keys in car . Had to pay to have door opened and to be jumped off, was told they would take care of it and then a week later said they would not

Service was great prices were very good we even had some more work done on our vehicles . Customer…read moreservice is great

They contacted me and gave a fair price via Yelp. I took my Encore today and and they came in…read moreunder the quote, installed the A/C compressor to provide great air conditioning once again. They also suggested where to get tire sensors for a bit cheaper than they would charge and 100%, when they come in I will schedule with them again.