My father, a 78-year-old patient, was brought to this ER following a fall at his rehab facility…read more His medical record clearly documented a tape allergy with a specific notation that tape causes skin tears. Despite this being visible in his chart, staff applied standard adhesive tape to his arm. When the bandage was later removed, it tore his skin open, leaving a wound that was still unhealed ten days later and caused him significant pain for several weeks. This was not an emergency situation. He was there for a head CT and was stable. There was no reason his allergy could not have been checked before tape was applied to his fragile, Prednisone-thinned skin. I filed a formal complaint and received a response acknowledging the issue and stating that staff had been educated on allergy documentation. An apology and a staff training do not undo the unnecessary pain this caused my father. Documented allergies exist for a reason. Patients and families should not have to fight to have them respected.

I am thankful for the healthcare professionals and care team at this location…read more From the registration staff, to technicians and medical professionals, even volunteers and security, I have typically had a positive experience. Only downside for me is the cost of care for tests, or things not covered by insurance. (Check out alternative places, like Bright Light Imaging for CT Scans or imaging). The halls and main spaces are kept clean and in order. I especially appreciate the staff in the Breast Care Center. They are very caring individuals. I also find it is a perk to have a nice Starbuck's in the lobby here too, so you can treat yourself to a hot or iced beverage after an appointment. And, this is your reminder ladies (and men) to practice self care and get checked regularly each year. You matter! And this is a nice place to go when care is needed.

I've had two visits at Women's HealthFirst with Dr. Papa Win DeLaCruz, and while the clinical care…read moreitself appears competent, the bedside manner has been consistently disappointing and concerning. I want to start by recognizing that the ultrasound technician and nurse practitioner were excellent--kind, professional, and made me feel comfortable and cared for. The front desk staff was also helpful and respectful. Unfortunately, my experience with Dr. DeLaCruz was the complete opposite--and it was consistent across both visits. During both appointments, she came across as rushed, dismissive, and lacking empathy. She frequently spoke very quickly, interrupted questions before they were finished, and gave the impression that she did not have the time or patience to engage in a thoughtful conversation. Asking questions--especially about my own care--felt discouraged rather than welcomed. I honestly felt like she was annoyed by my questions and that I was being made to feel stupid for asking them. There were multiple moments that felt condescending. For example, when I asked about ultrasound options for future visits, her response and tone felt dismissive, as if I shouldn't be asking. When I asked for clarification about my condition, she made comments implying I didn't understand or hadn't studied it enough, rather than taking the opportunity to explain in a supportive way. At one point, she said she would "show me again" because I "still didn't have a grasp." When she showed me a visual and handed me a printout of the condition, she essentially said, "read it so you're educated," and the tone felt belittling. When my husband asked reasonable questions--such as whether this condition is "normal" (meaning common) and whether anything could have been done earlier--she corrected his wording on a technicality, saying, "Of course it's not normal, but I see a lot of it." Her responses felt curt and dismissive. She also said, "I've only been her doctor for three months; she didn't tell me she had it," which made me feel like I had done something wrong. I genuinely wasn't aware of this condition because I didn't have any symptoms--so I wouldn't have known to bring it up. While I'm grateful that she identified it now, her bedside manner and choice of words lacked empathy and care. As a patient, I was made to feel small and uncomfortable--more like an appointment she was trying to quickly finish than a person. This was not just my perception; my husband independently expressed concern afterward and strongly encouraged me to switch doctors based on how I was treated. When our session ended, I'm not sure if it was intentional or an issue with the door, but it slammed loudly on her way out. The same thing happened when she came back in and out to give me a printout. I fully understand that physicians are busy and deal with complex cases, but bedside manner matters. Patients deserve to feel heard, respected, and supported--especially when discussing their own bodies and medical decisions. The tone, facial expressions, and overall demeanor during both visits made me feel uncomfortable, rushed, and at times talked down to. It wasn't a good experience overall, and in a sensitive medical setting, comfort and trust matter. Additionally, there was confusion regarding follow-up scheduling. While I was told one timeline during the visit, the front desk later confirmed a different one after checking with the doctor. There was also an assumption made about which provider I should see next, rather than involving me in that decision and getting my input. I gave this provider two opportunities, hoping the first experience was just an off day--but the second visit confirmed a pattern. I still value the clinic overall and appreciate the care from other staff members, but I will need to consider whether I return. If I do, I will request a different provider moving forward. I believe every patient deserves not only competent medical care, but also empathy, patience, and respectful communication.

Dr.Harvey is the best doctor I've ever had in my life. Not is she beautiful but she listens to me…read more I feel like she really cares and want to help you. She will be my only doctor forever! Thank You!

This has to be the best doctor in the Northwest Suburbs. He is cautious and caring and listens…read moreintently to whatever you have to say. You never feel rushed in his company. I believe he is the main reason my husband is still alive. And I've had some close calls myself. I highly recommend him to anyone who doesn't have an internist or is unhappy with the one they have now. You will not be disappointed.

Dr. Carrasco is wonderful. He listens, gives great advice, is patient and understanding. I always…read moreknow he is taking the time to help and understand me. His practice and support staff are kind and professional.

Dawn was a wonderful doctor. She is friendly and was helpful in answering all of my questions and…read moregiving me quality care.

It was easy to make an appointment. I went in for a sore throat, white spots on my throat, body…read moreaches, and pain. She did a throat swab for strep, said it was negative and said you can just treat your symptoms OTC. She prescribed lidocaine mouth wash for pain. No other testing was performed. The next day, I was 1,000 times worse. Listened to my body and went to urgent care. They swabbed me for strep and mono- both negative so she said I have tonsillitis. Put me on antibiotics and norco for pain and today, I am on the road to recovery and feeling better. If I would've got put on antibiotics in the first place, I would've been recovering quicker and not in so much pain for days. Will not be coming here again!

Dr. Sood is an exceptional primary care physician, and we feel incredibly fortunate to have him…read morecaring for my parents. His genuine attention, compassion, and thorough approach have made a tremendous difference in their overall health and well-being. His ability to thoughtfully diagnose and manage everything from simple concerns to more complex medical issues has further strengthened our trust in him. He takes the time to listen, explains everything clearly, and truly treats his patients with respect and care. Because of his dedication, my parents feel supported and confident in their medical care. I would highly recommend Dr. Sood and his team to anyone looking for a knowledgeable, attentive, and compassionate primary care physician.

I have a Dr office visit appointment today, the staff are very rude, racist, If your skin dark this…read morenot the place for you and talking on Spanish about patients, denied care due to a bill that the insurance did not cover, which I was not aware of, I found that never billed the insurance.

While Dr. Rittman is technically my primary care physician, I actually see his PA, Elizabeth…read moreMann--she is fantastic! Elizabeth is very thorough and conscientious, and always makes me feel heard, and answers all my questions. No matter how busy the office is Elizabeth never rushes! I also appreciate that my wait time has never been more than 10 mins.!

You CANNOT find a better doctor than Dr. McKeigue…read more I have been seeing her since I was about 10 years old, and she is so wonderful that we followed her from place to place as she moved practices (but she seems to have settled in with this one for the last few years, so I think she is settled). The reason why we followed her around for years: she's the best. She is kind, knowledgable, and I have never ONCE felt rushed. She is a wonderful person, a caring doctor, and my entire family goes to her. And I later on found out that my in-laws have for years as well! Her nurses are very good as well! Nothing but professional and friendly! The only downside is that the wait time can be a little excessive. But that's because she spends so much time with each patient, so it's totally worth it. You may be annoyed as you're waiting, but you will soon discover that she spends just as much time with you as she does with anyone else. Her office is out of one of the doctor's buildings at St. Alexius Medical Center off of Barrington Road.

The best! She is smart, caring and has a good bedside manner to top it all off.read more

Dr. Saguil figured out what was going on with me after suffering for 4 years; it was my thyroid…read more If you need a diagnosis please go see Dr. Saguil. Be prepared on the first appointment to spend at least 30 minutes to an hour with him and i suggest to bring past medical records, disks and images.

From the owner: The premise to taking a leap of faith and ending my contract with mega-hospital was to stop visits…read morethat would end with no plan for change. or the words "just take the prescription". My reason for venturing out on my own is I was brought up to serve others and I have an innate desire to find the root of disease and not just treat the effects. The national average for doctor visits is 15 minutes. Extending over the "Fatal Fifteen" (see blog DrRic Fatal Fifteen) can provide personalized lifestyle directions for the patient IN THE ROOM but makes everyone IN WAITING delayed. Then comes the monthly review from corporate saying I'm not seeing as many patients as the national average so "we'll have to reduce your salary!"? So now being solo without a large corporation/hospital backing me up...I can spend up to 1-1.5 hours establishing the fine details of life and designing a template so we both reduce dependence on prescriptions/surgeries AND ultimately reverse disease. Imagine that: fixing a patient so they don't need to come to the doctor anymore! Bad business model for hospital but I can't shake the innate desire to teach, empower, change and heal. The privilege of providing successful life changes to the community comes at a price; no medical insurance companies want me to fix lives unless I'm working for a large organization! The root word of "physician" is healer SO I would be very careful if your doctor doesn't mention/design changing life habits.

I am posting this review for other pregnant women out there who may be scared of the unknown. If…read moreyou have the choice to see a different practice, please do! After northwest joined Midwest, everything went down hill. They supposedly have more providers now, but yet you still can't get in to see a doctor regardless of the time or day( I had to see a NP after 30 weeks instead of a doctor-which is against their own rules, what a coincidence). Who knows when this practice will finally get everything organized and figured out. I waited 9 weeks to get my placental previa checked after they finally realized that they didn't check it. Even though the ultrasound tech recommended it be checked between 24-26 weeks. After being a patient with Midwest and Northwest women's healthcare for several years, I have received a letter today stating that I am no longer a patient at their practice due to noncompliance in their opinion. But the fact that they wanted to induce me without factual results or any other reasoning is absolutely normal in their opinion, risking both my life and my child's. Dr. Stobinski initially told me that everything was great, and then I received a call while driving telling me that she made a mistake and that I had low amniotic fluid, which was absolutely terrifying to hear. I was later able to confirm that it was false. Ultrasounds up at 41 weeks can show false numbers, but nobody wants to acknowledge that, they'd rather get you scheduled. I thank God that I went to the hospital to get a second opinion and was able to make sure that my baby is healthy and safe. I was offered options by the doctor on call, who never saw me before. My baby was born perfectly safe and healthy when he was ready and when his lungs and body were fully developed without any interventions or inductions, completely natural. Who knows what would have happened if I got induced by these providers who didn't offer me any other options expect for an induction which can rapidly bring in a slew of interventions and increase chances for a c-section. I'd advise your practice to speak to the patient before making assumptions. Oh, and the so called missed appointments that you used as reasoning is a lie, your front desk and nurses didn't call me back to arrange a new appointment and wouldn't cancel the previous one.

Super confused how this spot has so many bad reviews! Loved my experience there. My other OBGYN in…read morethe same MWCWH was booked out for months and I saw Jessica here who was so kind and attentive! Got in and out of my appointment even faster than I thought with care. Front Desk staff were super kind as well!! really appreciated that they had some after work appointment slots available too!

Dr. Krishna and her team are wonderful. I never wait more than five minutes. Their office is so…read moreclean and not at all cluttered. Dr. Krishna actually sits down and talks to you. She asks your opinion and gives you several treatment options. She also errs on the side of caution instead of the "wait and see" some doctors take. She is never in a rush and makes sure everything has been covered before you leave. The team gives you a heads up to check with your insurance company for any testing or procedures that need to be done so you are not out of pocket. I'm usually in and out within a half an hour. They are great.

Dr. Krishna is very friendly and patient. The staff is also very friendly. I would recommend her…read morehighly and I am very picky with doctors.