I called the shop @ 8am and asked if they had time to look at my truck due to a small radiator…read morefluid leak and the truck not starting right. Matt said absolutely and within an hour of dropping the truck off Matt had called me to tell me what was wrong with the truck. He explained he had to get parts and that it may be the next day before they could get it fixed. The next morning Matt had called me to tell me that the truck was finished. Matt also told me that if I had any issues to give him a call and he would make it right. We take our vehicles to Schultz any time we need our vehicles worked on. They are a no hassle, upfront, honest company!

Schultz has very superior customer service. Was in town for a family reunion and it was a spare of…read morethe moment situation. They had one mechanic and ask me to come back in 45 minutes and they took great care of me. I had an electrical failure with my headlight they fixed fast and very reasonable with the price. I recommend Schultz because of the customer service. Please continue your superior customer service as it was much appreciated! Great job!

The gentlemen that work here are just that. I requested a price quote on tires a few months back…read morebut wasn't ready to get them at the time. When I called them to make an appointment, although the price increased, they still charged me the original quoted price. They didn't have to do it but they did and I'm truly grateful. I was in and out, back on the road in what seemed like minutes with new tires. To add, their prices bear out everyone else I called. It's the kindness of these guys that will bring me back.

Brought 2 of our vehicles here to have the tires swapped. A few minutes after arriving they told us…read morethey couldn't swap them because they were all wheel drive vehicles and tires were different sizes (going from an acadia to explorer). My husband and I have both worked in the auto industry do we already the tire sizes were able to be swapped, and for that matter both our vehicles are front wheel drive! My husband asked to see the vehicles while they were in the air (to double check), and sure enough FWD. He asked the girl who checked us in if she could just let tech know to double check before they give customers wrong info. She pulled the tech aside and told us tell him yourself, so my husband did. Tech had nothing to say except "ok" and gave him a dirty look. There was no "hey we were wrong we apologize"... just nothing. When cars were done my husband tried to tell the tech have a good day and he walked away and didnt even acknowledge him. We came here because ive been a customer in the past and never had an issue. 1. Not having the knowledge to know the difference between AWD and FWD - not good if youre in the vehicle repair business. 2. Not offering any kind of apology when it was YOUR mistake, just bad manners. 3. Walking away and not acknowledging a customer who was polite but pointed out your mistake and told you that you were wrong - unprofessional. We wont be back.

my family and i have been coming to rick's for years. we have always gotten prompt service, even…read morewhen they are super busy they make sure to get us worked in. repairs are done efficiently and affordably. they even have a financing option available. the staff is always willing to explain what the vehicle needs, and answer any questions. rick's rocks!! s.t.

From the owner: We warranty our work longer than the dealership. Oil Changes, brakes, tires, fluid flushes, coolant…read moresystem repairs, starter and changing system repairs.

Had the unfortunate mishap, of a flat tire on the way in town off Rte 7, on the way to a wake of my…read moreadopted gram in Hubbard, that recently passed. After the run around with Triple AAA, taking awhile to get to me...choose this place and was satisfied. Honest, reliable, friendly staff..not thrilled on needing three more tires..happens on Buffalo NY roads. Highly recommend if your local, or out of town and find yourself needing service, wait was not even an hour.

Dave & crew are always prompt, responsive, and give full explanation of work done (and needing…read moredone). Pricing is reasonable and staff is knowledgeable and go out of their way to help! Wouldn't take my care anywhere else

Great hometown business, good prices and service. I have always been satisfied with work done here…read more Always busy for a reason

From the owner: Tires , brakes, alignments, oil changes, batteries , exhaust , air conditioning , shocks , and…read moreother repairs.

Went in to have a front end alignment done. waited for an hour for my vehicle to be aligned. Was…read moretold that they could complete the alignment because my front end, sway bar, or torsion bar was broke, but they straightened my wheel. Got in my vehicle to drive home. had to have my steering wheel turned like I was making a left hand turn to go straight. Had other mechanics look at it only to find out nothing is wrong with my vehicle. took it to another local place to get an alignment to be told again nothing is wrong with my vehicle they just messed with it and did not do an alignment. I will never go back and will make sure anyone I know never goes as well.

I have always went to the dealership for repairs and service, I seen an ad for oil change and tire…read morerotation and through to would check it out! Glad I did, great price quality work, they give you honest feedback for what you need and tell you if you don't need something. Definitely recommend this place.

My husband's truck broke down on the Ohio Turnpike. Denita and her crew were AMAZING with fast and…read morecourteous service. He was on the road and back home that evening. Fantastic business!!! Thank you!

Everything went extremely well, set an appointment time was in and out in less than 20 minutes. No…read moreupselling, just fast friendly great service! Was having tire pressure issues they located screw quickly, patched and I was out the door. Sounds like most customers are repeats for years. My neighbor highly recommend them. Im very pleased with their services

I just tried to call the Sandy's on Mahoning and Elm Road, the Mahoning gave me a computer and I…read morepressed "1" as instructed and it rang and rang before it hung up on me. The Elm Road shop didn't even give me the satisfaction of a computer answering. Nothing. No one answered either store!!!