I had a tire blowout on Rte 2 on Tuesday (4/9). After getting the donut tire on, I went to the…read moreNissan dealer. Besides needing 4 new tires, the rim was cracked/bent. They (Nissan of North Olmsted) came out forthright and said that they would not want me to purchase a new rim from Nissan because it is $1,000. They recommended going around finding someone who could refurbish your rim or else get a rim from a salvage yard. I asked for recommendations and this was the first card he gave me. He said he heard good things about them. I drove straight there and was totally impressed. Alloy was the only shining bright light on this day. He could repair the rim, solder it back to shape and the cost would be $200. It was available by noon the next day for pick-up. A pleasure to deal with - Greg, the general manager, seemed to be the only one in the office. He seemed to handle everyone professionally (men, women, phone calls, etc.). They do a lot of high-end cars that are getting customized rims - tons of Mercedes there. I highly would recommend a visit there for your wheel needs!

They were awesome in every way from customer service, communication and all the help they gave me…read morewith my wheels. My wheels came out incredible and it made the car look like a different car and its just what I wanted. I recommend them highly.

Definitely somewhere I would be back again if my car needed something. I came to get my two tires…read morechanged and everything went very smoothly. They said it would take an hour but it was less, they also did not wait no time & got my car right away which i absolutely loved. They were very kind & even put my spare tire back for me.

if you need an honest friendly knowledgeable tire and repair shop there is none better than the…read morefolks at North Canton Tire source. Todd Mark and Brendan will get you squared away.

The gentlemen that work here are just that. I requested a price quote on tires a few months back…read morebut wasn't ready to get them at the time. When I called them to make an appointment, although the price increased, they still charged me the original quoted price. They didn't have to do it but they did and I'm truly grateful. I was in and out, back on the road in what seemed like minutes with new tires. To add, their prices bear out everyone else I called. It's the kindness of these guys that will bring me back.

Brought 2 of our vehicles here to have the tires swapped. A few minutes after arriving they told us…read morethey couldn't swap them because they were all wheel drive vehicles and tires were different sizes (going from an acadia to explorer). My husband and I have both worked in the auto industry do we already the tire sizes were able to be swapped, and for that matter both our vehicles are front wheel drive! My husband asked to see the vehicles while they were in the air (to double check), and sure enough FWD. He asked the girl who checked us in if she could just let tech know to double check before they give customers wrong info. She pulled the tech aside and told us tell him yourself, so my husband did. Tech had nothing to say except "ok" and gave him a dirty look. There was no "hey we were wrong we apologize"... just nothing. When cars were done my husband tried to tell the tech have a good day and he walked away and didnt even acknowledge him. We came here because ive been a customer in the past and never had an issue. 1. Not having the knowledge to know the difference between AWD and FWD - not good if youre in the vehicle repair business. 2. Not offering any kind of apology when it was YOUR mistake, just bad manners. 3. Walking away and not acknowledging a customer who was polite but pointed out your mistake and told you that you were wrong - unprofessional. We wont be back.

Did a great job repairing my rim and had it done in 24 hours! Easy process and quality service…read more Also save yourself credit card fees and pay in cash! Loved that they texted me when my rim was ready and let me know about the cost savings for cash payment.

I scratched a rim on my new car. I was looking for options on how to replace or repair the rim…read moreand found Quest Rim. I chose to repair the rim Instead of replacing. They were very helpful in explaining my options and completed the work quickly.

Katz tires is my new Go-to tire shop! They had some quality used tires for very reasonable prices,…read moreand were very fast and helpful. They also have some great deals on new tires, and when I am able to purchase them, they will be the only place I use. Everyone was friendly and professional. Very grateful I was able to get a full set of decent used tires for a great deal!

I have never had a bad experience with Katz! Service is fantastic and fast... prices are extremely…read morefair.

In April of 2012, I purchased a 3-year alignment program (along with a full set of tires) for my…read more2004 Acura TL from the old Portage location. I was pleased with the service I received, so I decided to come back for a full spring/shock replacement in the summer of 2013. After picking up the car, I soon realized that the service tech (Conrad) failed to install the rear springs correctly. They appeared to be crooked, and were rubbing against the sides of the shocks. After bringing the car back and being assured that everything was normal, I decided to take it elsewhere. I went to every other Ziegler store in the area, and each one confirmed that something was definitely not seated properly within the shock assembly. After many phone calls and in-person visits, I was finally able to get a refund for the poor spring/shock installation, and then proceeded to have another local shop reinstall them correctly (no more crookedness!). Today (~1.5 years later), I decided to give Ziegler another chance at their new Whipple facility by taking my car in to utilize the alignment program I had already purchased, and to also have them check out (and possibly replace) some other components on the vehicle. When I walked in, the sales rep recognized me and proceeded to refuse the performance of the scheduled alignment service on my vehicle due to the "ordeals" they've had with it in the past. In summary, I was denied use of a (bought-and-paid-for) 3-year alignment service because the shop was (apparently) bitter about having to refund me for a mistake their service tech made, and then refused to rectify. Based on my experiences, I cannot recommend this new Ziegler location.

Charged me $80 for a regular wheel balance not a road force one. when the 4300 tuscarawas st W…read morelocation only charges $25 I feel scammed.

Very polite will do a great job. Will do road trip if you have a flat and can't make in to shop.read more

LIAR! I made an appointment and confirmed it on line for 10AM on Tuesday- I got there at 10:03…read more They told me it would be finished in a few hours (published shop time is 1.5 hours per wheel hub with 2 being done= 3 hrs.). At around 3:30 I walked into the shop only to be told, "I was just about to call you. Our parts people brought the wrong part. We'll have it ready first thing in the morning (that would have been Wednesday MORNING). I took the bus to where I could bum a ride from a friend that evening. Wednesday morning came and went. Around 2PM I called and Brian said they were waiting on a pig tail (wiring part). I told him that I'd get going and catch the bus to the shop. "Oh, no. If we don't get the part then we'll have to keep your car another day." Brian said. Me: What am I supposed to do? It'll take me 1-1/2 to 2 hours to get there on the bus. Brian: Well we'll come pick you up." Me: But I live in Canton over by Taggarts. Brian: That's OK. I'll call you when it's done. My phone record says I called Brian back at 3:19. Me: Is my Venza done? Brian: Yeah, you can come pick it up. Me: But you said you'd come get me. Brian: We don't have a driver. Me: Well can you wait for me to get there- it'll take about 2 hours. Brian: We close at 5:00. (Website says 4:30). I hung up knowing I'd have to pay for a Uber- which I did. It cost $18 for the Uber. When I got to the shop Brian says: I apologize for being short with you on the phone. I'd just hung up from a really difficult customer. [And that's MY problem WHY?] I'm giving you an oil change next time you come in. [Like I'd go back to a LIAR that said he'd pick me up??] I asked what the "damages were" and paid $504. I got home and looked at the wiring and didn't see ANY new wiring. [I'd attach a photo if I could of the OLD wire.] TWO DAYS to do 3 hours of work? And one wrong part and an elusive "pigtail"? Really?? AVOID THIS LIAR AT ALL COSTS.

Honest, courteous, professional, affordable, I haven't found a reputable auto repair place in quite…read moresome time. THIS is the this place!

I had the air conditioning system on my 2002 Acura MDX replaced. Alan was the mechanic and did a…read morevery good job installing the new system, testing it and charging the system. I am very happy with the work and highly recommend Randy's Automotive.