I visited the Botany salon today and I am so thankful to Sunita for my hair! She listened to me and…read morereally made me feel wonderful, my hair is how I wanted it. I have many Vivo salons closer to my home but I will definitely be travelling the 1 hour drive back there from now on. Thank you for looking after me and making me feel amazing Sunita, you are a darling!

After a, shall we say, "difficult" visit to another nearby hairdresser (Noise - check the review),…read moreI popped into Vivo feeling quite hopeful. It has a professional, slick look both inside and out, and I thought I just might have found a great hairdressers. But that's where the good bit ends. I walked into the shop and it took ages for me to even be acknowledged. And I don't mean a few seconds, it was minutes. I was thinking about walking back out when a woman then came over to greet me (I use the term in the loosest sense) and it all went rapidly downhill from there. I've come across some busy hairdressers, some harassed hairdressers, some stressed and overworked hairdressers, but none have ever been as rude as this. It was as if she was actively trying to make me feel that she didn't want me there. Worst of all, she was really defensive and wouldn't give me a clear answer to anything, like; Me: I'd like an appintment with your best cutter please. Angry hairdresser: What do you mean? We're all good cutters. Me: Oh okay, well could you recommend someone who's good with wavy hair? Angry hairdresser: Not really. We all do everything. Me: So do you have any appointments available this week? Angry hairdresser: Well I'd have to check. We're pretty busy. Etcetera, etcetera. As you might have guessed, she didn't offer to check for an appointment for me, and I didn't end up handing over any money to any of their many expert cutters.

Schnips is MY salon, this is where I go to get my hair did. For years and years now this has always…read morebeen my salon. I used to go to the Pakuranga branch for years but my executive stylist had moved on - so I relocated to the Botany branch. My most recent stylist is Anna, she is an absolute doll and I love her expertise and the way she just knows what to do with my hair! Almost all the time, I just arrive with my long hair and she'd ask me "So what are we doing today"? and I would respond with a "You tell me", and she would just work her magic. I love that I have this kind of relationship with my stylist and I am always 100% happy with the outcome. You would have probably seen photos of my hair and I always do get compliments regarding my hair - well its because of Anna and Schnips guys! My most recent visit was before I left for my overseas experience USA bound back in March and I had always been wanting to try ombre'. It took about 2 hours to complete. Anna and the assistant stylist that helped took the time and their full attention to make sure that both colours blended together nicely! I was so stoked when my hair was dried and Anna even went through the trouble of tinting my eyebrows to make sure it matched with my new do! She is amazing. Looking at how long my hair is now I had to actually get rid of the ombre` as it ended up looking like really bad regrowth and I can not be sporting something like that... ha. In regards to service, Schnips has always treated me well! Both of the locations I had been to have been absolutely amazing and I love that they offer you beverage the moment you arrive. They also keep a file or record from all your previous visits so they know what was last done when there. The head massage is also amazing and they take the time to shampoo your hair twice, condition and even do a treatment. I usually spend about $250 or ever more when I visit but let me tell you it is absolutely worth it. I don't even blink when I hand over my card because of the results. Just stunning. I love it and I can't wait to come back to get my hair pampered!

Schnips PHd - Botany Horrible experience!! I tried to light…read moreup my color and I ended up with three different colors in my head. I was attended by an unexperienced girl who let the color sit on the root for too long, which ended up causing a orange carrot shade and after realising the horrible disaster they saturated my hair in peroxide to try to light up the point. I left very disappointed and I ended up paying about 245$ NZD for a redish/black/orange color that wasn't even the one I expected.

This was the worst experience at any salon…read more I've been going to this hair salon and had Irina for the past 4 years. I went on Tuesday to find Irina was no longer working there. My hair had been getting blonder with the foils and the regrowth was standing out quickly. I asked the new stylist if i could have something that would be a softer blonde and blend the natural colour I have a bit. I do love the blonde and have loved what Irina has done just bring it back slightly. When the colour was complete, I had light ginger regrowth and the stylist was upset and said it was my scalp reacting to the colour and not her fault. Also it was Irina's fault that she didnt know exactly what my colour was. Then she spent honestly about 5 minutes cutting my hair and then said I'll fix the colour. She added a new colour to my head and after a while it started hurting. She washed it off and the result was red/orange roots with grey strips throughout. I was shocked honestly. She blow dried my hair and went out back. I went and found my jacket and went to the counter and was told I didn't need to pay for the colour but did need to pay $125 for the cut and the owner would be in touch. My scalp has peeled and I've never heard from anyone. I went and had it fixed at another salon on Saturday. Not Rodney Wayne. They found the cut was very uneven and found patches of hair that didn't have the colour on it at the back. They have fixed my hair and I love it. It will take a few goes to get rid of the orange/ red but I'm on the right path with a stylist that understands colour. Such a shame I have been a loyal customer to Rodney Wayne Ormiston for 4 years and they couldn't even pick up the phone and check on me or see if they could help to fix it. Just dumped! I will never walk into a Rodney Wayne Salon again and strongly suggest you think hard before getting your hair coloured from this franchise.

A big thank you to Rodney Wayne in Botany for the service I requested. My hair looks amazing and…read morethe quality of practice was awesome. I liked the vibe of the management that I received from Natasha. Thank you once again.

My friend & I went here one afternoon thinking the prices were great. Turns out there's a reason…read morethey were cheap. I needed a haircut and she was getting her eyelashes tinted. I waited for about 10 mins in the waiting room while my friend got her eyelashes done. A staff member came, looked at me and walked back out without a smile or a word. What am I, invisible? Another few minutes went by and then three staff gathered around the counter and had a highly confidential chat about money/business in front of me. They saw me there, smirked and carried on without a greeting. It felt like I turned into a ghost! After nearly half an hour of waiting & watching them do no work, I stormed out and got a haircut elsewhere. To Top it all off with something not at all Pretty, a few days later, my friend got an eye infection from the tinting. Beware! Not only is this place a ghastly pink colour, it's filled with ghastly customer service and poor quality deals.

The name of this Barber Shop is Classic Hair and Beauty. The beauty room is still under…read moreconstruction. I've followed Rakesh from Freedom Hair in the Manukau Shopping Mall. Before that, he was at Kingdom Cutters and I was his first razor fade. I don't entrust many barbers with cutting my hair and even less with doing a razor fade. Rakesh is fantastic which is why I've followed him wherever he goes.

Service was amazing and the barber is skilled very talented walked out the seat with a fresh cut,…read morelines was on point.