I hired Affordable Plumbing Sewer & Drain to clear my sewer line. They told me it was done, but…read morewithin just a few days my drains were backing up exactly the same as before. The City of Columbia checked the line and confirmed the issue was still on my side, meaning the line was never fully cleared. I reached out to the company several times, but they stopped responding. I haven't been able to shower or do laundry for days. Any reputable drain company offers a callback/warranty, especially when the problem returns this quickly. Instead of fixing their incomplete work, they left me with the same issue and no communication. This has been extremely stressful and unsanitary, and I've received no support or follow-up. I hope they do the right thing and correct this, but as of now I cannot recommend them.

Our basement pump clogged causing major plumbing issues and sewage flooding in our finished…read morebasement. Called Affordable after being told by Roto Rooter that no promises can be made to avoid paying Double! No promises could be made by Roto Rooter that they would even arrive at my home! Affordable showed up within 2 hours! I know for a fact no other plumber would have given me the price affordable charged me for all the plumbing and other services he did for me and my family! He had to return twice and showed up exactly when he said he would! Not sure why others say he doesn't return because that is simply not true. I highly recommend David and Affordable Plumbing!!

We called this morning to get a part for our Goodman furnace; of course they go on the fritz when a…read morenasty, cold storm hits. Most of the employees were still snowed in but the nice young man we talked to said he would call when he got there so we could come down and purchase our part. When the counter girl got to the store, she returned our call and informed us that they do NOT sell parts, she said she didn't even know how to look them up...she didn't seem to understand that we bought our last part there, too...or didn't care. She informed us that we could set up an appointment for a service tech to come to our home to diagnose the problem. Every time we told her we just needed the part, she informed us that they ONLY did service calls and she was overbooked anyway. My furnace has this wonderful diagnostic system where a light flashes to tell you what part is failing; this one was four flashes of the little red sensor light...we already had unhooked the two electrical connection prongs from the sensor and unscrewed the two screws that hold it in place; all we needed was the replacement part. I drove from Boonville (where the Dye store is 1/2 mile from my home) to Columbia (30 miles away) to another HVAC center, picked up the part for just over $15 including tax and, after arriving home, I turned off the power to the furnace, attached the electical hookup, inserted the sensor, screwed in two screws, turned on the power and was finished in about 2-3 minutes. So much for this company's minimum service call for EVERYTHING even if it is not wanted or needed and their employee's rude attitude that she wouldn't help us at all but might find SOME TIME somewhere for a service tech to come over. Shop locally? My furnace is nearng the end of it's life, that's why we are having to replace parts...these folks won't get that business. Just FYI, it is cold and snowy today but I am toasty warm so my furnace is making it for another winter :) Tracy Walkup Boonville, MO

From the owner: 24 hours emergency service.read more

Let's start with this company has restored my faith in humanity!!! Ryan came to my house in Moberly…read moreMo to give me a quote on my plumbing issues. I had already been quoted by another company. When amounts have commas in it I like to make sure I'm not getting ripped off. Ryan comes over I explain the situation I was having. He went through what he would look for and why he was doing it. It took him 3 seconds to find an issue with plumbing work I already had done. The brand new pipe that the other company had installed was not even attached!! He told me to call them up and I did. I was Out of my element with this request!! Well truth be told I was scared because they see people who don't know anything About plumbing a mile away!! Same way at the car dealership when you get your car worked on!! Ryan took over like we were family. He told them they had to make it right. He said you could see the pipe was not attached and you just left it. He handled them like a pro. Actually thought I was watching a superhero movie!! I was the damsel in distress and Ryan was Spider-man!!! He did not have to do that, he explained to them how to fix it the right way!!!! Then here comes Scott!! This man right here is AMAZING!! He watched them work, checked there work before they left to make sure they did it correctly. He is a wizard. He spoke to me like I did not deal with plumbing on an everyday basis . He broke it down, where I could understand what was going on!! He also made sure that I did not pay for service to be done right! He used the camera, showed me the problem!! He did not try to sell me anything. Gave me cheeper options and also said if I did not choose the company that's fine, he said that I could call him to inspect the work when it was done!! He just wanted to make sure that the problem was taken care of and I was treated like family!! I felt like they cared, I felt like they wanted to make sure the problem was fixed and I was happy weather I went with them or not!! I will tell you right now Scott should be over other worker bees. His knowledge and the way he speaks to you so that you understand exactly what's going on was amazing!! I will tell you right now if you go dollar general and buy a washcloth and it breaks down in a month or so then you have to go buy another, but if you spent a little more and bought a better washcloth and it lasts for years, you got your money's worth. I feel like every penny I spent today was worth it!!! Since they left I made sure that 15 people so far had there number. If you are thinking about this company you will not be sorry!!! I have not been so satisfied where I have given this big of a compliment in over 10 years!! Call them for your needs you will not be sorry. Also, I called the owner to tell him about the worker bees, he was so delightful. This company is amazing!! I will be telling everyone about my experience!! Also, for all you single ladies, older ladies this is the company you want. They don't lie, they are not trying to up-sale you, They definitely are trying to make sure your problem is fixed and done right!! Scott and Ryan are amazing I mean it!! When I talked to the boss, I got the same vibe!! If Scott is reading this I wish more people were like you. It was amazing how well you talked to me. How you took care of a situation and gave me all my options. I will make sure I tell everyone to use this company because of your kindness and take charge attitude. If Ryan is reading this thank you for going that extra mile. If you had not done that it would have cost me more money. I also liked how you made sure that the problem was solved and made sure your teammate knew what was going on. Which you were right he made sure I was taking care of!! There are very few people like you all anymore! For your kindness I will make sure I tell everyone about you guys, I hope you guys are overloaded with new customers!! Thanks Sara

Absolute rip off! I declined the recommendation thank goodness. All the tech wanted to do was sell…read morehis service. He didn't care to check warranty first.

AC not working on one of the days that it would hit upper 90s. They were so helpful when we called…read moreto see if they could come out, they got there within a few hours and were able to remedy the situation. The price seemed very reasonable and the technician professional and clear about what needed done. Given how busy they must be when the heat waves keep rolling through, we really appreciated the cheerfulness of both the person who took the call and the technician who came out. Thank you both!

IMPECCABLE service and a great job done right the first time by Curt, Christian and Jameson! They…read morediagnosed the problem with my furnace and replaced my heat exchanger in only a matter of a couple of hours, taking care of a CO2 leak at the same time. I will be recommending them to everyone I know - Chapman HCP is number one in my book!

Fix leaky faucet outdoors. Arrived on time and fixed the faucet without issues. I have not received…read morea bill for service yet.

Honest, hardworking guys! Michael, the owner, is easy to get ahold of and easy to communicate with…read more Chris, his employee, has done two jobs for us so far. He installed a new drop in sink for us back in January as well as a filtration faucet and a main kitchen faucet. Good communication throughout his process and if he needed an extra part, he would give us a heads up ahead of time. Recently, our main faucet had begun leaking and flooded our countertops and under sink. Wenger plumbing helped us diagnose the problem and they took care of it within a timely manner despite their swamped schedules. Very much appreciated. Would definitely recommend this company. It can be hard to find a good plumber and these guys are very professional.