I hired Affordable Plumbing Sewer & Drain to clear my sewer line. They told me it was done, but…read morewithin just a few days my drains were backing up exactly the same as before. The City of Columbia checked the line and confirmed the issue was still on my side, meaning the line was never fully cleared. I reached out to the company several times, but they stopped responding. I haven't been able to shower or do laundry for days. Any reputable drain company offers a callback/warranty, especially when the problem returns this quickly. Instead of fixing their incomplete work, they left me with the same issue and no communication. This has been extremely stressful and unsanitary, and I've received no support or follow-up. I hope they do the right thing and correct this, but as of now I cannot recommend them.

Our basement pump clogged causing major plumbing issues and sewage flooding in our finished…read morebasement. Called Affordable after being told by Roto Rooter that no promises can be made to avoid paying Double! No promises could be made by Roto Rooter that they would even arrive at my home! Affordable showed up within 2 hours! I know for a fact no other plumber would have given me the price affordable charged me for all the plumbing and other services he did for me and my family! He had to return twice and showed up exactly when he said he would! Not sure why others say he doesn't return because that is simply not true. I highly recommend David and Affordable Plumbing!!

We called this morning to get a part for our Goodman furnace; of course they go on the fritz when a…read morenasty, cold storm hits. Most of the employees were still snowed in but the nice young man we talked to said he would call when he got there so we could come down and purchase our part. When the counter girl got to the store, she returned our call and informed us that they do NOT sell parts, she said she didn't even know how to look them up...she didn't seem to understand that we bought our last part there, too...or didn't care. She informed us that we could set up an appointment for a service tech to come to our home to diagnose the problem. Every time we told her we just needed the part, she informed us that they ONLY did service calls and she was overbooked anyway. My furnace has this wonderful diagnostic system where a light flashes to tell you what part is failing; this one was four flashes of the little red sensor light...we already had unhooked the two electrical connection prongs from the sensor and unscrewed the two screws that hold it in place; all we needed was the replacement part. I drove from Boonville (where the Dye store is 1/2 mile from my home) to Columbia (30 miles away) to another HVAC center, picked up the part for just over $15 including tax and, after arriving home, I turned off the power to the furnace, attached the electical hookup, inserted the sensor, screwed in two screws, turned on the power and was finished in about 2-3 minutes. So much for this company's minimum service call for EVERYTHING even if it is not wanted or needed and their employee's rude attitude that she wouldn't help us at all but might find SOME TIME somewhere for a service tech to come over. Shop locally? My furnace is nearng the end of it's life, that's why we are having to replace parts...these folks won't get that business. Just FYI, it is cold and snowy today but I am toasty warm so my furnace is making it for another winter :) Tracy Walkup Boonville, MO

From the owner: 24 hours emergency service.read more

Seth from MasterTech did a great job on my plumbing issue today. He was very thorough, explained…read morethings well, and a pleasure to work with. I had a complicated issue with the water pressure in my shower that required redoing some of the plumbing in the wall. The work was a great success. I'm also on a maintenance plan with this company where they come out 3 times a year to inspect plumbing, heating, and air. There is also a discount for being on the plan. These free maintenance visits give me a lot of peace of mind and I have not ever felt they were trying to sell me on something.

Absolute rip off! I declined the recommendation thank goodness. All the tech wanted to do was sell…read morehis service. He didn't care to check warranty first.

IMPECCABLE service and a great job done right the first time by Curt, Christian and Jameson! They…read morediagnosed the problem with my furnace and replaced my heat exchanger in only a matter of a couple of hours, taking care of a CO2 leak at the same time. I will be recommending them to everyone I know - Chapman HCP is number one in my book!

We purchased an existing condo in the Columbia, MO area in January 2025, knowing that we needed to…read morereplace a 22 year-old HVAC system (heat pump and 80% efficient gas furnace). We knew what we wanted and that we wanted Lennox equipment. We solicited proposals from a couple of HVAC contractors recommended to us by our realtor. We did not want a heat pump. The new HVAC system (high efficiency A/C with 98% efficient gas furnace) was installed in late March 2025 and has been now been in use for 10+ months. Very pleased with the system and the installation. Thanks to Thad D. for listening to us and to Ryan, Brayden, Chris, and Gerold for their care and professionalism during the install.

Fix leaky faucet outdoors. Arrived on time and fixed the faucet without issues. I have not received…read morea bill for service yet.

Honest, hardworking guys! Michael, the owner, is easy to get ahold of and easy to communicate with…read more Chris, his employee, has done two jobs for us so far. He installed a new drop in sink for us back in January as well as a filtration faucet and a main kitchen faucet. Good communication throughout his process and if he needed an extra part, he would give us a heads up ahead of time. Recently, our main faucet had begun leaking and flooded our countertops and under sink. Wenger plumbing helped us diagnose the problem and they took care of it within a timely manner despite their swamped schedules. Very much appreciated. Would definitely recommend this company. It can be hard to find a good plumber and these guys are very professional.