Short visit. Reasonable work. Work done: "Found loose connection at the humidifier. Repaired low…read morevoltage connections. Humidifier is running good at this time." However, the cost of $462 was way more than it should have been.

I called to get assistance replacing the thermostat in my home HVAC system. I had an ecobee and…read morewanted something less cumbersome. The person who assisted me was very patient and was able to talk me through the process. I was grateful to have the help, As it turned out, the thermostat I bought to replace the eco bee was defective, and I would have had a tough time trying to figure that out without their help. I am pleased with the service they provided. Tom, my tech, was great!

We moved into our new home and found that most of our finished basement was unusable. Our HVAC…read moresystem was installed about 8" from the wall with a cold air return opening into the main area. The main area consists of a full bar / kitchen, a listening area for music and 2 bedrooms and a bath. The problem is when the fan, heat or air was on the cold air return sounded like a "Shop Vac" making it impossible to listen to music or even have normal conversation. When we'd have family in they could hear it running in their bedrooms behind closed doors and found it hard to sleep. For almost a year whenever we used the downstairs living area we totally shut off the HVAC but unfortunately the rest of the house suffered durning the winter or summer months. Long story short we called several highly rated companies that had lots of feedback but they only remove or install. The guys a Royal said, "No problem". They came out and gave us reasonable bid, scheduled us the following week and spent 3-4 hours in the basement. They closed off the obnoxious cold air return and diverted it into one of the bedrooms and billiard area. Now the "Shop Vac" is dead quiet in ever area. Unbelievable difference...Truly. We are still baffled by the difference months later. We now entertain quit frequently and would highly recommend Royal Heating and Air. These guys are professional, on time, reasonable and best of all.. clean !! Thanks guys for giving our home back to us. Martin & Michelle

Only omplaint was the service technician completing the visit from the knock on the door to taking…read moremy payment with no mask and that's it, otherwise service was fine

Our system was not heating on a Saturday night in January. I called first thing Sunday morning,…read morewent through their AI generated questions and very quickly received a call back from Andrew. He tried to talk me through the possible troubleshooting steps to take, but when nothing worked he got me on the schedule for an emergency appointment that day. Upon arriving, he was able to fix the issue and our house was warmed up quickly. Thanks for the great service, Andrew!

We have their routine maintenance package. We had Steven out this week to check our air…read moreconditioner. He arrived on time and made sure everything was in working order. Everything he moved was put back in place. Their employees are always courteous and polite.

called them to inspect my chimney. They came as scheduled. They were very diligent about…read moreprotecting my carpet, etc. they explained everything I needed to know to maintain a safe and efficient fireplace. The prices I thought were fair. They rescheduled an appointment for next season. I'm very happy with their service.

All I can say about this service is that their technicians shocked me with their knowledge base,…read moreefficiency, and thoughtfulness in execution. I've never worked with a better contractor. Also, they came on the day we booked. That is stunning. 5 stars. Patrick -Jefferson City, MO

Some of the workers are not qualified to do this work and will misdiagnose the problem. If you…read morequestion them, the owner who essentially inherited the business will call you disrespectful.

Log the time they come in and leave: they will overcharge you a LOT!!!…read moreThey may also have to come (like for me) three times before they advise you to replace the unit. But they will still charge you for everything pointless that they did before then.