If you need a Star Heating to fix your heater/AC. They are number one to call for ripping off old…read moreladies. My mother just called me and tell me all about this and she has all the receipts of it. They clean the heater last year, again this year and probably next year. It's obvious they don't fix the problem but they'll give you a big BIG BILL... At one time they were good. They fixing the fireplace and the house is not even 20 years old. Obvious there has been changes of owners or management through the years.... I'm done....

I have used Star's services a few times in the past. They are always on time, helpful, and…read morefriendly. I was amazed at the high quality of work for such a low price. Thank you everyone at Star for your hard work. I will definitely recommend Star for any hvac related needs.

We moved into our new home and found that most of our finished basement was unusable. Our HVAC…read moresystem was installed about 8" from the wall with a cold air return opening into the main area. The main area consists of a full bar / kitchen, a listening area for music and 2 bedrooms and a bath. The problem is when the fan, heat or air was on the cold air return sounded like a "Shop Vac" making it impossible to listen to music or even have normal conversation. When we'd have family in they could hear it running in their bedrooms behind closed doors and found it hard to sleep. For almost a year whenever we used the downstairs living area we totally shut off the HVAC but unfortunately the rest of the house suffered durning the winter or summer months. Long story short we called several highly rated companies that had lots of feedback but they only remove or install. The guys a Royal said, "No problem". They came out and gave us reasonable bid, scheduled us the following week and spent 3-4 hours in the basement. They closed off the obnoxious cold air return and diverted it into one of the bedrooms and billiard area. Now the "Shop Vac" is dead quiet in ever area. Unbelievable difference...Truly. We are still baffled by the difference months later. We now entertain quit frequently and would highly recommend Royal Heating and Air. These guys are professional, on time, reasonable and best of all.. clean !! Thanks guys for giving our home back to us. Martin & Michelle

Joe's awesome. Came to my address same day, determined the issues with my furnace in under a…read moreminute, applied the cost of the consultation to the fee, and the final bill was very reasonable. I'd recommend him to anyone!

Let's start with this company has restored my faith in humanity!!! Ryan came to my house in Moberly…read moreMo to give me a quote on my plumbing issues. I had already been quoted by another company. When amounts have commas in it I like to make sure I'm not getting ripped off. Ryan comes over I explain the situation I was having. He went through what he would look for and why he was doing it. It took him 3 seconds to find an issue with plumbing work I already had done. The brand new pipe that the other company had installed was not even attached!! He told me to call them up and I did. I was Out of my element with this request!! Well truth be told I was scared because they see people who don't know anything About plumbing a mile away!! Same way at the car dealership when you get your car worked on!! Ryan took over like we were family. He told them they had to make it right. He said you could see the pipe was not attached and you just left it. He handled them like a pro. Actually thought I was watching a superhero movie!! I was the damsel in distress and Ryan was Spider-man!!! He did not have to do that, he explained to them how to fix it the right way!!!! Then here comes Scott!! This man right here is AMAZING!! He watched them work, checked there work before they left to make sure they did it correctly. He is a wizard. He spoke to me like I did not deal with plumbing on an everyday basis . He broke it down, where I could understand what was going on!! He also made sure that I did not pay for service to be done right! He used the camera, showed me the problem!! He did not try to sell me anything. Gave me cheeper options and also said if I did not choose the company that's fine, he said that I could call him to inspect the work when it was done!! He just wanted to make sure that the problem was taken care of and I was treated like family!! I felt like they cared, I felt like they wanted to make sure the problem was fixed and I was happy weather I went with them or not!! I will tell you right now Scott should be over other worker bees. His knowledge and the way he speaks to you so that you understand exactly what's going on was amazing!! I will tell you right now if you go dollar general and buy a washcloth and it breaks down in a month or so then you have to go buy another, but if you spent a little more and bought a better washcloth and it lasts for years, you got your money's worth. I feel like every penny I spent today was worth it!!! Since they left I made sure that 15 people so far had there number. If you are thinking about this company you will not be sorry!!! I have not been so satisfied where I have given this big of a compliment in over 10 years!! Call them for your needs you will not be sorry. Also, I called the owner to tell him about the worker bees, he was so delightful. This company is amazing!! I will be telling everyone about my experience!! Also, for all you single ladies, older ladies this is the company you want. They don't lie, they are not trying to up-sale you, They definitely are trying to make sure your problem is fixed and done right!! Scott and Ryan are amazing I mean it!! When I talked to the boss, I got the same vibe!! If Scott is reading this I wish more people were like you. It was amazing how well you talked to me. How you took care of a situation and gave me all my options. I will make sure I tell everyone to use this company because of your kindness and take charge attitude. If Ryan is reading this thank you for going that extra mile. If you had not done that it would have cost me more money. I also liked how you made sure that the problem was solved and made sure your teammate knew what was going on. Which you were right he made sure I was taking care of!! There are very few people like you all anymore! For your kindness I will make sure I tell everyone about you guys, I hope you guys are overloaded with new customers!! Thanks Sara

Absolute rip off! I declined the recommendation thank goodness. All the tech wanted to do was sell…read morehis service. He didn't care to check warranty first.

AC not working on one of the days that it would hit upper 90s. They were so helpful when we called…read moreto see if they could come out, they got there within a few hours and were able to remedy the situation. The price seemed very reasonable and the technician professional and clear about what needed done. Given how busy they must be when the heat waves keep rolling through, we really appreciated the cheerfulness of both the person who took the call and the technician who came out. Thank you both!

Requested service for no cooling. Charged me $200 for a 55-5 capacitor that cost $30 at Home Depot…read more Low labor rate extremely high parts rate. Very knowledgeable and professional service technician.

We called this morning to get a part for our Goodman furnace; of course they go on the fritz when a…read morenasty, cold storm hits. Most of the employees were still snowed in but the nice young man we talked to said he would call when he got there so we could come down and purchase our part. When the counter girl got to the store, she returned our call and informed us that they do NOT sell parts, she said she didn't even know how to look them up...she didn't seem to understand that we bought our last part there, too...or didn't care. She informed us that we could set up an appointment for a service tech to come to our home to diagnose the problem. Every time we told her we just needed the part, she informed us that they ONLY did service calls and she was overbooked anyway. My furnace has this wonderful diagnostic system where a light flashes to tell you what part is failing; this one was four flashes of the little red sensor light...we already had unhooked the two electrical connection prongs from the sensor and unscrewed the two screws that hold it in place; all we needed was the replacement part. I drove from Boonville (where the Dye store is 1/2 mile from my home) to Columbia (30 miles away) to another HVAC center, picked up the part for just over $15 including tax and, after arriving home, I turned off the power to the furnace, attached the electical hookup, inserted the sensor, screwed in two screws, turned on the power and was finished in about 2-3 minutes. So much for this company's minimum service call for EVERYTHING even if it is not wanted or needed and their employee's rude attitude that she wouldn't help us at all but might find SOME TIME somewhere for a service tech to come over. Shop locally? My furnace is nearng the end of it's life, that's why we are having to replace parts...these folks won't get that business. Just FYI, it is cold and snowy today but I am toasty warm so my furnace is making it for another winter :) Tracy Walkup Boonville, MO

From the owner: 24 hours emergency service.read more

Roger was able to come to my residence within a couple hours of my service request. He was able to…read moredetermine the problem and remedy it short order. Highly recommended.

Roger is 100% the best! My family was new to MO and when our AC unit went out we didn't know who to…read morecall. I came across Roger and loved the fact that he answered the phone personally. We had him and a couple other companies come in with quotes for a new system. My wife loved Roger immediately and I was informed by her that we would be using Roger for our new install. He was very quick with securing new equipment and did a wonderful job beginning to end. One year later, time for an annual check and Roger is still answering his own phone! Roger is my HVAC guy. We love him and won't go anywhere else. Roger is the greatest!

Bartlett Plumbing & HVAC is simply the best! We hired them to help with my mom's bathroom, and the…read moreexperience was flawless. Here is why they earned my business for life: Punctual: They came on the exact day and time we requested and were perfectly on time. Above & Beyond Service: Our technician, Tito, was incredible. He replaced the water supply valves we called about, but then went the extra mile to install her new vanity AND haul away the old one! Same-Day Magic: Everything was completed on the very same day they came out to look at the job. Great Pricing: The final bill was incredibly fair for the amount of hard work they put in. Most importantly, my mom is my world and Tito treated my her with the utmost kindness and care. She was so thrilled the service that she called me the second he left to make sure I gave them a stellar review on her behalf. Thank you, Tito and Bartlett Plumbing, for taking such great care of my mom!

Professional! Done a great job, neat and clean. Easy getting scheduled and work was completed when…read morethey said it would be. Well pleased and Highly Recommend Jefferson City, MO

Short visit. Reasonable work. Work done: "Found loose connection at the humidifier. Repaired low…read morevoltage connections. Humidifier is running good at this time." However, the cost of $462 was way more than it should have been.

I called to get assistance replacing the thermostat in my home HVAC system. I had an ecobee and…read morewanted something less cumbersome. The person who assisted me was very patient and was able to talk me through the process. I was grateful to have the help, As it turned out, the thermostat I bought to replace the eco bee was defective, and I would have had a tough time trying to figure that out without their help. I am pleased with the service they provided. Tom, my tech, was great!