Would have been 5 stars if they had better billing practices. We went to have our 2 year olds elbow…read morepopped back in after it got pulled out of place, turns out it's actually a really simple procedure but I had never had that happen before. No imaging... it was like a 5 minute office visit literally in and out. They're in-network and charged my insurance over $600 for it, yikes. We paid our copay in office. Then we got a bill for $200 in the mail? With absolutely zero explanation of what the charge was for. How much are they trying to make off this? We usually use MDSTAT in EDH and they've never sent us an extra bill. Anyway, I figured it was a mistake and waited for them to clear it up with insurance. They sent it straight to collections like 2 months later. When I tried to call their billing office, no answer, I left a voice mail and they never got back to me. I just paid it to get it over with but 100% will never go back here. I've never had a medical or dental office send a bill to collections, ever, let alone so fast without trying to clear it up with me first. And truly can't believe they charged that much for such a simple procedure. I still don't know what the $200 charge was for considering they're in network and we paid our copay. Oh well, we'll stick with MDSTAT.

1000% recommend this urgent care for anyone with kids! We have been there three times now ( three…read moreboys always having something going on) and each time has been amazing. The bed side manners of the staff and doctors is top notch, they really truly care about the wellbeing of the patients. I love that it's catered to kids so it makes it so much easier to take them into the doctors and make them feel comfortable. We've come in for colds and flus and also for a possible wrist break. All three doctors went above and beyond to make my kiddos feel safe and cared for. Huge plus that they have an xray machine at the location! Will always recommend rainbow kids.

We have been going to Dr. Grant for 8 years for our two children. Dr. Grant is a funny, caring…read moreawesome doctor. We have referred several friends with new babies to him and all have loved him. He is brilliant and really knows his stuff. I couldn't imagine trusting our girls health to anyone else.

What a wonderful pediatrician Dr. Peter O'Malley is! I feel so fortunate to have him as…read morepediatrician for my two teenaged boys, who have been under his care since infancy. He has a superb reputation in our community and is in high demand, yet we never feel rushed during our visits. He feels like part of the family. One of my boys has chronic problems due to a birth defect and Dr. O'Malley always makes great judgement calls on specialty referrals and diagnostic testing. When our insurance changed we elected to pay for a more expensive plan so we could continue with Dr. O'Malley. In our book he is truly the best! Another reviewer gave Dr. O'Malley one star for a bad experience with a receptionist and they had never even been a patient -- very unfair! All of his reviews have been FIVE STAR, on Yelp and elsewhere.

My boys were under the care of Dr. O'malley a couple of years ago. He was so patient with my…read morefamily, especially with my son, who was diagnosed with a unique syndrome. He did what he could to help me, as the mom, navigate those things. He was also very good with my older son, too. We had to move out of the state, which is the only reason we don't see him today. He is the best doctor my kids have had so far. Great bedside manners and took the time actually to understand my concerns.

Even when you are an early morning appt she is always 45 min to an hour late! As if your time is…read morenot important

Dr. Cafarella was very rude to me when I first moved to Folsom. She was always late to her…read moreappointmnets & didn't really listen to my concerns. I think she thoght my issues were anxiety related, but it actually was a Thyroid problem that I had and she missed all along. She missed all the sings of my Thyroid problems. Thankfully, the doctors at UCDavis found & solved the problem.

Horrible. They denied my 2 month year old son his scheduled healthcare visit on the day of the…read morevisit because we had the wrong insurance, but they waited a month to tell us this ON THE DAY OF THE APPOINTMENT THAT I TOOK WORK OFF FOR and they would not let us keep our appointment and pay out of pocket... so it's not even about money to them it's about cruelty to a 2 month old baby. Do not recommend.

I came in off a wait list for a mammogram and was literally in and out in ess than 30 mins - with…read morepushbacks! Tam was my tech and she was amazing. I have never had such a painless and easy mammo in 15 years.... made my expected dreadful day very mild :)

Don't bother with Dr Spears. He will cancel appointment after appointment and push pills rather…read morethan bothering to properly duagnose. He takes your money with not a second thought. He will not be there for you if you need him. He will pass you off to a nurse instead. Dr. Spears exemplifies everything wrong with the current health care system.

Dr Spears has been treating my family (me, wife and 2 kids) for many years. While Mercy has gone…read morethrough some changes, his office provides great care. He takes the time to hear your concerns and thoughtfully processes them to provide solutions.

I cannot put into words how wonderful Dr. Rutherford was. Her bedside manner was amazing. And the…read morework she did helped me so much in my 36 week of pregnancy.

Love love love her! Just has been a wonderful experience having Dr. Sarah work on me and my family…read moreespecially with a little one at home. She is kind, knowledgeable, and most of all I feel so much better after our session.

We enjoy and like having Dr. Frank as both of our kids' pediatrician because:…read more 1. He is responsive to our questions 2. Anticipates our needs 3. Polite and professional 4. Very thorough in his assessments of both of our kids

We are absolutely pleased with doctor Frank's care. We have a newborn baby and he takes very good…read morecare of him, checks him gently and provides thorough explanations and advice. So far every advice he gave us was proven later to be the right thing. The waiting time is very short and the staff is proffesional and nice.

Absolutely abysmal. So much for "love thy neighbor" or whatever. Everything has been an upward…read morebattle with Mercy. I have been treated worse than dirt for no real or apparent reason. From physical health and mental health follow-up to follow-up, I just keep getting things dropped on me that I wasn't previously aware of. One doctor canceled our physical health exams that we had scheduled SIX MONTHS in advance and now pawns all of his work onto his "close assistant nurse." I don't even know if he works there anymore. Have we been informed of anything or given a new primary doctor? No. It's just the nurse running the whole show. Not that nurses aren't valid practitioners, but the schooling is different. And now different antidepressants are just being thrown at me without the guidance of a doctor or psychiatrist until we find something that works. Referrals and other care- I was referred to a nutritionist who treated me extremely passive aggressively and then said she would send me up to her manage for more adequate treatment. This was a lie. I never heard from any such manager. I was also apparently referred to psychiatry. I didn't know about this referral until the next follow up when the nurse-doctor suddenly asked me about if I had heard anything. I haven't. I was told to talk to Behavioral Health about it. I did. They said they don't do that. Point blank period. They can't do anything until they get the referral which has been floating in the void since AUGUST apparently. The schedulers in the behavioral health department are just downright rude and dismissive. It's like talking to a brick wall. My therapist said she wanted to meet every friday over zoom. Scheduler said "No. She doesn't do zoom appointments on Friday." I say that I had one last week. And my intake was over zoom on a FRIDAY. "She makes exceptions sometimes." Are we lying now? Were my friday zoom appointments not real? Did i become an "exception" TWICE?? Then the scheduler proceeded to very rudely try to schedule me for a Tuesday when i requested Thursday because I work Tuesdays. I had to specifically ask for the next Thursday even though me preferring Thursday since Friday is apparently unavailable was already established. Oh yeah, and apparently I gotta go get blood work done. Like I was supposed to several weeks ago but I WAS NEVER INFORMED. And that was treated like it was my fault for not getting it done. When i was trying to get a sleep study referred, the nurse-doctor was fairly combative when asking me if I snored or had sleep apnea. She then said that unless I do, she can't get me a sleep study. Didn't say anything about trying to refer me. But then I got a letter in the mail that a study was approved. We really are just lying for the love of the game here huh.

Since Dignity Health bought Mercy Medical Group patient care requirements have decreased due to…read moretheir inability to develop a process for patient replacement when their Primary Care Physician leaves the group. I was shocked to experience such poor planning when we are talking about "my future healthcare" requirements. Further, I was told to get my own new PCP and sent me an insensitive letter "telling me" to find one with the short list that wouldn't accept My excellent health insurance. Since then, it's gotten worse. Several of my family and friends also had the same PCP, we are all in our 70's, we pay for our healthcare and Dignity has no dignity. I have been with MMG over 25 years but the new "robots" they call doctors now do Not represent human kindness. Specifically, I gave Dignity the word "human kindness" during a volunteer focus group at the 3000 Q Street facility when they first usurped the local medical community. My exact words were, when asked the question what do you really want.....My response was, I don't want sympathy, I don't even want empathy, I JUST WANT HUMAN KINDNESS. Within 60 days of that meeting, my words, were plastered all over Sacramento on buses, elevators, on TV, employee garments, etc. Did they ask me if it was okay to quote MY words? I said yes as I was walking out of the room and was never acknowledged for my contribution. How very rude when they are not practicing what I preach! How unspeakable it is for our doctors who must "diagnose and treat" each patient in 15 minutes, they get 30 minutes for an annual. 25 plus years as a Patient,98.9% of my Mercy Doctors were wonderful, loving, caring human beings who showed their human kindness in ways that seem to have disappeared in the midst of video appointments and lack of time. No more personal touches. I can't even call their administration office because they are cold and so above the money they make off the elderly patients like me. It seems their poor business practices have taken them by surprise, cowards. Oh they do have a a "Patient Advocate", but she who is supposed to represent thousands, should get back to you in 48 hours! However, if you think you are in dire straits go to the ER, where they do nothing while you wait for hours to be told so? What is wrong with this picture? Next, This is the travesty! 6 days ago when Dr. Cold was notified that a 15 plus years of taking this medication had been overlooked. In 2 days I entered my own prescribed medication withdrawals with every side effect I found on Wikipedia. No one called me to explain that I could die but they are, were, what??? Another interesting fact, Sutter is having the same problem. We will change providers in October. UCDavis is looking good