I wish I was better at remembering names, I'm so sorry I can't be more specific, but! Genuinely everyone at Dr. Sheehan's office was super friendly and helpful- from scheduling ( and rescheduling ) my appointments, new patient checkin, and explaining my insurance coverage. Dr. Sheehan and the tech who did my xrays and whatnot were both great about answering my dozens of questions, and were both friendly in a way that chilled out my anxiety and made me feel WAY more comfortable and confident in getting dental work done than I honestly thought was actually possible. If you're like me and sometimes need to battle your anxiety to just schedule dentist appointments when you know you should've booked yesterday, schedule with Dr. Sheehan. No judgement, no pressure, just a really great dentist with a really wonderful staff. read more

Wish I saw the other several bad reviews before I ever found this place that took my insurance plan and then there was THIS: Lying office that also told my insurer some totally opposite story as to what actually took place here after I made a complaint about her. Gee, I'm not surprised for after what's taken place and why so anyhow. This dentist is one of disgust for operating how she had and this experience for me by far was one of the most unsettling in dentistry. Start with their "practice tactics", how they conduct and operate, with my matter as a new patient (with a "Medicaid" based insurance, which you accept but silently frown upon?) For the unfortunate who need this insurance as their security and assists being our only health coverages but still, I'm grateful to have ANY at all. NOW what began here with Dr. lacking ethic and some logic by way of proper care and communication - what a wonder that ANY dentist would make any patient wait 8 wks. I am talking EIGHT long weeks to return, after the initial visit to start for the very needed dental work I came for? AND right after prognosis, your office tells me it'll be 2 months later for the next appointment to do it and how busy you are? Huh? Yea sure, yet the office had nobody in it both times I was there, the very first was for a cleaning/exam previously 6 months done by your retired and much nicer associate sho retired since then. Practice is a small one and not so busy a place and also, I drive by it plenty. Attitude given to me when I was pretty shocked about why so long to begin a very first step for my issue. The actual work for my issue, takes maybe one hour! ONE. A very first appt. revealed the need for "removal and replacement of loose post" with a crown new. You temp. cement in my old crown, quickly came off days after that, and it left me with an exposed, (as in uncapped) loose post, you would've had me wait 2 months with, likely it to worsen when you could've taken care of it within a "reasonable timeframe". You lie badly, telling insurer I said things I never would've - stuff unsettling to hear when they told me this. How you also wasted 2 wks after exam, JUST for "approval" all when these can only take "days", at most, a week, after being submitted "electronically" BUT you sat on that for awhile but once it got done - you NEVER called me for the appt. How I find out was WHEN the paper approval (copy) came in MY mailbox, another week after you already had approval! I called there twice after exam. THEN you add on another week, after I call asking for appt when your office couldn't care less and won't let me l make an in advance" appt. ON the very day I was there, that first time and after exam was done. How it gets worse, no calls to me after your weeks with approval done - AND all passing time was wasted by your own hand AND this just to BEGIN this step 1 of a 2 part procedure? Clearly did not care or concern with this 2 months (absurd) AND how that was leaving me with an existing loose post, it was exposed, loose, my old crown YOU cement temp., came off quick enough after I left your office that week. You have many office hours but NOT one hour for months for my tooth needs, none within 6-8 weeks time? Just basic math and logic and having previous dentists all tells me you could have found an hour and a date being less than 2 months away and this after weeks of your delaying me as it was. Really I'm now glad this all went down. As a result, I've since found a new and ethical dental practice and all's turned out great AND they had a new approval, for same procedure, within 3 days time, shall I assume it was just a miracle? They gave me an appointment within days of my call AND has already finished ALL crown prep, within days of calling them with my story here. IMMEDIATELY after I got off the phone with your office that day - with your biased gatekeeper, who first asks this, as if to need reminder, "what's your insurance again?" and NEXT she tells me their ONLY first appt. available IS at the "end of May" this was the 30th", too crazy to me hearing anything that far off and seeing weeks you wasted, BEFORE this, you can't be serious but were. This all was so unsettling and as you know, made complaint to my insurer- and then I get your attention? You sent me letters, and why? A certified letter and another same not cert. - just to inform me - due to my complaint, I'm not to come back again? LoL. Funny in that I def. wasn't planning on ever coming back. Thankful now to have found a good dental practice that's already halfway through the procedures. Office that got approvals done within days, books appts in right ways and who made sure my tooth wasn't to remain compromised. I'm happy with nice, caring, people with a good vibe, so I do thank you for something. This! read more

3 cavities two of them were small and needed. No anesthesia completed in less than 210 minutes. The third needed anesthesia and took about 15 minutes had a full mouth x-ray and they said it was covered by my United Health Care insurance then two months later I got a bill for $390 that was itemize to over $1000 to the insurance company and was indicated that my portion was $390 December 28 2023 read more

I originally started going to this office years ago when Dr Liebowitz owned it. He was the best! Always helped everyone whether they insurance or not. He took his time, did root canals in office, etc. When he retired, Dr Sheehan took over and she hired two other Drs. Wouldn't do anything but simple dentistry in office. I was passed around and never saw her until one of the others retired too. Every time I went there, she yhey pushed for more services that I didn't need. When I needed drilling done, she always gave me novocaine in the wrong place (at the back of my jaw to the point where I could feel it in my throat once) and it never worked right, Three shots later... it finally numbed my gums. Once, I remember my heart started racing so bad, it freaked me out! I tried to tell her this but she was more condescending to me than concerned that she was doing it wrong! That's when I knew I was in need of a new Dentist. I haven't been back to her in over 5 yrs. I could never recommend her office to anyone! read more

Very pleased. Very pleasant dentist, gentle, explains everything. Office staff very friendly.

Went in only because they had my insurance. Had some x-rays on equiptment that was either too old, or inexperienced staff. Was told I had cavities, but I had only seem my town dentist earlier in the month w x-rays and there was NO problem. Needed a referral to another Dr. for possible root cannel - because they don't do root cannel - probably the law suit that is pending on the other persons post. I called office today and was told they would call me when it was ready, next few days. I asked what was entailed in a referral; it has to be written up and signed - WHAT?? And that will take days? This place had me wait over an hour for my scheduled appointment - and I know why - a mother was in waiting room with a child, the other child was inside, they had been VERY late and they were still working on the kid. The other Dr was quite busy, having lunch. This was my first and LAST visit and I called my insurance company to have the dentist changed. Yes, you can do that if they have assigned you a Dr and there is another Dr in network you would prefer to see, CALL them, they are happy to switch you. If you are looking for an antiquated practice with meteoric doctors, this is the place for you. If you are looking for professionals that are up to date on procedures and have invested in decent equipment, look elsewhere, this is not the practice for you. Office staff, don't even ask - SMH read more

Wow, just saw a review which is so similar to my bad experience there! I also went there just because of my insurance and along with being very unfriendly, she kept pushing me to get x-rays done, even though I said I have another dentist that checks on me and that I was only there for a cleaning. After she was all done and getting me out the door, I said "wait, did you find out something from the x-rays?" and she just nonchalantly, answered that I might have a cavity. She was going to let me leave without mentioning that?!! Six months later, I had a cleaning and the x-rays sent to my regular dentist who told me I didn't have any cavity there and couldn't figure out why she said that. read more

My family and I had a great experience with Dr. Sheehan and her office. Very professional and answered all our questions.

In short terms, this office almost killed me literally. After a root canal done by this office, on an infected tooth ( Which should have never been done). I was hospitalized for 3 days because the dentist pushed the infection into my nasal cavity and the infection was heading toward my brain and blood stream. When I notest something was wrong, I called them right away and they refused to see me until my mother called. Since I was young they just assumed I was drug seeking. I was them sent to 3 other dentist and finally to the hospital. I spent three days there with IV's and had my gums cut open to release the infection. This all happened years ago in 2009-2010. But now, because of the trama, the root canal and cap isn't taking. I now need to get an implant, which I can not afford. Between the procedure, 3 dentist, hospital, & oral surgeon I have had to shell out almost 100k, all do this offices negligence! read more