Does anyone want to go to an oral surgeon? Not I. That said, I had a a very good experience. Why? Dr Blitz's staff put me at ease. She fully explained the procedure ahead of time. On the day of the procedure, everything went as expected, she did her job vey calmly and I, was glad when it was over. I only have two complaints: 1. I am still short after the procedure and 2. My hair continues to thin. Seriously, Dr. Blitz is excellent. Donald K. read more

I had several concerns about our experience with this practice, but I will focus on the issues that were most significant. Dr. Woke is pleasant, but throughout our interactions she made us feel rushed. I also found her explanations to be brief and incomplete, and I felt that concerns about my son's pain and recovery were often dismissed rather than fully addressed. My son had all four wisdom teeth removed. He was discharged with an anti-inflammatory medication but was not prescribed an antibiotic or a stronger pain medication. Approximately two hours after arriving home, he fainted while sitting at the dining room table, fell, and struck his head. His vital signs were low enough that an ambulance transported him to the emergency room for evaluation. Two days later, because his pain remained severe, I contacted the office to ask whether anything stronger could be prescribed. At that point, Dr. Woke prescribed Tylenol with codeine to help manage his pain. Two days after that, over the weekend, one side of my son's face became increasingly swollen and his pain escalated significantly. Dr. Woke examined him the following day and diagnosed a secondary infection at one of the extraction sites. The area had to be reopened and thoroughly irrigated. During the procedure, pus drained from the site as the local anesthetic was administered, confirming the severity of the infection. When I entered the room after the procedure, it was obvious how much pain my son was experiencing. I was disappointed by what I perceived as a lack of empathy regarding his condition. The initial plan appeared to be to send him home with antibiotics, and it was only after I specifically requested additional pain relief that Percocet was prescribed. I also asked when my son could safely return to work. Although Dr. Woke initially stated he could return immediately, she also advised that he should not lift more than 20 pounds for two days. My son works as a full-time automotive mechanic, making those restrictions incompatible with the physical demands of his job. I ultimately requested a work excuse extending his leave by three days, and that note was provided. Because my son missed six business days of work, he applied for short-term disability benefits and FMLA job protection. When the insurance paperwork was sent to the office, the office manager refused to complete it, stating that my son would not qualify because he was "not disabled." When I asked for clarification, I was told that because he could walk and talk, he was capable of working and it was up to his employer to provide accommodations. This was difficult to understand given that he had a documented postoperative infection, was experiencing severe pain, was taking prescribed narcotic medication that prevented him from driving, and was physically unable to perform the duties of his job as a mechanic. It was frustrating that the office declined to complete the paperwork based on its own assessment of his eligibility rather than allowing the insurance company to make that determination. Our experience left us feeling that communication, compassion, and patient advocacy were lacking. I understand that complications can occur after surgery and I do not fault the practice for the infection itself. However, I do expect clear communication, appropriate attention to pain management, empathy during recovery, and cooperation with necessary medical documentation. Unfortunately, those expectations were not met, and based on our experience, I cannot recommend this practice. read more

The billing here is horrible. They repeatedly miscoded my procedure which resulted in 2 years of weekly follow-ups with my insurance company to get it corrected. Then they had the nerve to send a nasty letter threatening collection when the entire insurance mess resulted from their own actions. The doctors are fine, but the billing headaches aren't worth it. Find someone else. read more

Dr woke was very rude could care less about what I came for. I had fallen and had ripped my skin inside my mouth off the bone and a hole on my chin, both had been stitched up at the hospital and was told by the hospital to see an oral surgeon to make sure it was healing. Dr woke put her fingers in my mouth and said it's good my husband asked do we need to come back she said no, it took 2 minutes, Dr Woke told me to brush my stitches so I asked if they have a soft or special toothbrush she laughed as she was going out the door and said from the hallway any cvs etc sells them, (laughing at me in front of the nurses) It was very embarrassing. I was very surprised by that rude behavior. I don't know what her problem was that day or maybe she thought I was someone else. I sat in the waiting room for an hour in 80 degree temperature to be treated like garbage. I went to another oral surgeon who checked my stitches, told me I need to see a neurologist for my numb face and see a periodontist for the skin ripped away from my tooth. It's really sad that when I asked her about my face and swollen neck she said it was loose skin from aging (when I fell I hit my jaw and neck on the bottom step of my deck it was really swollen) I said but it wasn't like this before and she rudely said well I haven't seen you before, she was horrible. My husband was in the room with me and was shocked I would not recommend this place or doctor woke, I was nothing but nice to her and she treated me like shit. Also the other oral surgeon I saw after her said that I shouldn't wait to see a neurologist because the nerve damage could be permanent, she should take her job more seriously and not be so rude. I really would like to speak to the owner of this practice. We will see if they see this and call me. Horrible place read more

Went here for an emergency tooth extraction and prepped for implant after extraction due to hairline fractured tooth. All of the staff was just great. Dr. Woke performed the extraction and bone graph for an implant. I've had this procedure done before and let me tell you this was by far the best experience. Dr. Woke and her assistants were on the ball, she had the tooth pulled and packed with bone in minutes. Everything was fully reviewed with me before the procedure (Payments/Cost/Options), which I very much appreciated. Thank you Dr. Woke, Stephanie, and Randy and rest of staff. read more

Going to the oral surgeon is not something any of us want to do. However, if you find yourself needing an oral surgeon, I highly recommend Dr Blitz. This is my second experience with her and her team...and I have to say that they all work together to make it "not terrible". I mean having a tooth pulled is upsetting to say the least, but they all put me at ease, made me comfortable, there was NO pain and my recovery is going well! Dr Blitz is just wonderful! She's caring, very skilled and runs a great practice! read more

My experience was very different from most of the positive reviews here. I made an appointment for a consultation for a simple procedure (not extraction). I sat for 40 minutes in the waiting area and when finally called into a room, waited another 10 for the doctor to come in. The Dr. examined my mouth and said they could proceed once they cleared the procedure through Delta Dental and I should hear back from them soon once confirmed. Before coming here, I confirmed with their insurance rep that they did accept Delta Dental. A couple of weeks later, I received a full bill for over $200 for a consult and NO follow up regarding scheduling the surgery. When contacted, the office was very unhelpful and basically said that's what it is. According to DD, they did not have to charge the full amount since I am a member. They refuse to follow DD's procedures and I will not visit this place again. Who knows what they may decide to charge me next time. read more

Had to have a wisdom tooth extracted that was causing severe pain. They got me in the next morning, was in and out in under an hour and through the entire procedure had a small pinch of pain from the Novocain, thats it. Super friendly, professional staff. Went through costs prior to the procedure and post op management. Have zero complaints. Hopefully will never need oral surgery again, but in the unfortunate event that I do, I will be going back. read more

Staff is excellent, professional and welcoming. Dr.Park is great. Did a fantastic job on wisdom tooth, hardly any pain!! Going back for another procedure with no worries. i would not go anywhere else. Staff always does follow up call next day to make sure everything is ok. read more

My son had to get his wisdom teeth removed. Dr Park did an excellent job. When my son got dry socket, they were prompt in getting him follow up care. Brandi and Ariel are professional, friendly and knowledgeable. Brandi took the time to educate me on the process of medical and dental insurance, what to expect from each insurance company and all the other fun stuff with insurance (lol). Thank you for all of your help. I will recommend your services to anyone. read more

Wow, what an incredible experience! Going to a oral surgery doctor is already a negative event, I mean who wants to be in that position in the first place? I had to have a tooth extracted due to it being fractured in the root area. The staff was very friendly, professional and helpful through the whole process. Dr. Park answered all my questions and was very informative. A process which I thought was gonna be painful, they made painless and comfortable. I even had a follow up phone call to make sure I was doing well. I cannot say enough about the staff and Dr. Park, they were amazing. Thank you!! read more

The staff at this office is very nice and accommodating. They were very helpful with appointments and insurance questions. They are nice enough to give you a quote on what the procedure will cost before hand. What they don't tell you is that you will be billed $460.00 for the consultation. When you have two consultations this is quite a big bill. Just wish this information would have been passed along before going for the consulation. read more

Husband went for oral surgery. Was referred by our dentist for a growth in roof of mouth. Surgery went mostly well. Had to have a second surgery due to complication in wound healing. Also, he wasn't impressed with their pain management. He believed they could have done better with numbing before injecting needles. Was painful for him. My husband asked if they took our insurance and they said yes. They never said they were out of network, but charged us $1400 up front, which should have been a clue. They said that they would submit to insurance. Our insurance company never received submission. We had to file ourselves. We ended up with only about $100 covered out of the 1400 due to deductible and allowed amount. It would have been nice if they could have clarified to my husband, when they said that they "took our insurance" that it was out of network benefits and that he had a hefty deductible (they can find this out easily for the patient), so that we could have informed consent and plan accordingly. read more

I am so thrilled that i'm the first review for this practice. This review is VERY overdue. To start, I am horrified of the dentist, a simple cleaning stresses me out. So when I went in for an overdue cleaning at my regular dentist & found out I needed all 4 wisdom teeth extracted ASAP, two weeks before moving across the country I was terrified. I was referred out to this practice & im so thankfully I was. I was extremely anxious about going in for the pre-op appt but the scheduling process was a breeze and after many interactions with the front desk start to finish (mainly cause I had questions) I have to say they became some of my favorite people. Their COVID protocols are top notch, when I arrived for my appt I called from the car, they brought me paperwork & brought me right in to a room when I was done. The wait time was minimal, there was nice music playing in the office and I actually mentioned to the assistant that brought me in how nice it smelt, like a candle which was very comforting. Shortly after waiting Dr.Park came in. He is phenomenal, he answered all my questions throughly & took time to talk me through the process without giving me to much info (I let him know how nervous this made me). The day of sx my husband brought me, I was checked in from the car & brought in quickly. I mentioned multiple times how extremely nervous I was, I'd never undergone anesthesia of any kind & the whole thought of dental extractions made me feel unwell to say the least. Maggie was my dental assistant that day & she calmed me down entirely, I really feel like if she wasn't there to help me that day I couldn't have brought myself to sit in that chair. I trusted her & dr. Park to take the best care of me & that's exactly what they did. This office took the best care of me, from front desk to surgery and everyone in between. My recovery was better than expected, I had a follow up the next week and healing went great. If we didn't move cross country I'd definitely come back here if I ever needed too. I highly recommend Dr.Park, him and all the staff here are amazing. Thank you for taking such good care of me in my most fragile mental,emotional and physical state. You guys rock!!! read more