I've always had great service here whether that be the engraving today (same day service) or the…read morerepair of my citizen watches over the years. This is the place I go whenever I need work on my watches.

Negative stars if possible went in to get a chain fixed told me couldn't do it guy blew me off…read moresuper rude,went to another store then they recommended cns told the lady that the guy told me no she talked to him so I went back over to cns for the guy to be rude again then couple months later I take two watches in needed battery and the lenses was getting foggy, spent 50-60$ on that watch then another watch I take in a 2k watch get them both back and within a day the whole back falls off the nicer watch and the other one quit working within a day so went back again spent another 50-60 to get the other watch another battery and it's was fogging up again then got told on my 2k watch that they lost the back that their not responsible argued forever and went in circles these guys are rude steal time and money and laugh in ur face never go here

I yelp messaged Journey Jewelers a few weeks ago and was pleasantly surprised to get an almost…read moreimmediate response from Roberto, the owner, about a quote. I could not believe how low the quote was that he gave me for a white gold ring resize. I was also happy to find out that they have promotions going on for extra percentage off of different social media platforms. I sent my husband in almost 3 weeks later to mention the quote and conversation and Roberto immediately remembered our message details! That is excellent customer service! He took the ring and had it sized in a few business hours. I expected him to try to upsell us into paying for a rhodium plating because my husband's ring is a few years old, and he did not even mention it. (All of the other jewelers that I contacted mentioned it, and I get rather annoyed when other businesses push something onto you for more money that isn't necessary.) When he got the ring back, it looked fantastic! It did not even need the plating! They cleaned it up and shined it and it fit perfectly! I don't want to show a before picture because it was pretty bad, but the after pics look like we just bought it out of the display case. Roberto has won me over!!!!

Friendly and good service to clean and check my rings. It isn't free like my last jeweler, be…read moreprepared to pay. It's nice they text you when your items are ready.

Amazing customer service! Been using them for years to periodically update ribbon rack. Sent in…read morefor an update last week but was notified of the passing of a team member on Tuesday. I called Ultra Thin on estimated return timeline before I purchased an interim ribbon rack for my service dress. They rushed the order and had it in the mail the next day (Wednesday), and I just received them Thursday afternoon in preparation for the memorial tomorrow. WOW on amazing customer service, for less than the interim rack would've cost me to ship! Many thanks to your team for the support... customer for life!!

I have trusted Ultra Thin during my 30 year Navy career for good reason - they have delivered…read morealways on extraordinary ribbons that are incredibly thin, perfectly placed as well as professionally & perfectly arranged. Their ribbons look spectacular! I have had great success in the early days of mailing in my order form and even today via online orders as well as the good old fashioned pick up the phone and call. Ultra Thin reps are supremely helpful and will go out of their way to deliver a quality product that you will be 100% pleased with. I highly recommend Ultra thin if you are in the market for getting a ribbon set (or sets) that are professionally made for military ribbons and medals.

High quality customer care from Olivia McKown and Andrew Carruth…read more Dropped off a ring for repair on Saturday and got a call to pick up my repaired, clean ring on Monday! Olivia showed me beautiful garnet rings. I plan to return for one soon!

Very helpful, kind and no pressure whatsoever. They offer different payment options which is…read moreamazing and again their service is top notch! I'd recommend this place to anyone.

Dropped in yesterday looking for earrings for my Granddaughter…read more Taylor Cook, Immediately greeted me. What a great experience I had with him. Didn't take long for him to show me a pair of diamond studded earrings that were beautiful and affordable, bought them on the spot. If every salesman is like Taylor at Huntington, this is the place to buy your jewelry.

Great People, really nice selection of diamonds and watches. Beautiful store in a great easy to…read moreaccess location.