Dan is always helpful and ready to assist another audiophile in need. He drove all the way out to…read moreour house to reset the audio-visual system after our grand kids visited and "unset" everything. He's a prince - and the work is always flawless!

DFM home audio went above and beyond to make sure we were happy with the package we purchased…read more Worked with us all the way, from the TV to the sound system. We are so happy with the great service we received. Can't wait to go back for our next purchase ....

Store is absolutely filthy. They need to vacuum their floors and clean their carpets. I hadn't been…read morein there in a while and avoided it. Go downhill in the last few months. Scarce staff and the ones they did have had no clue what they were even doing. I wish I would've taken a picture of their filthy floor that had crap. Literally everywhere the coffee department stains everywhere. Disgusting.

Staples sure saved my butt on this trip. My AC adapter to my laptop where I do a lot of my work on…read moredied on me right in the middle of working! Good thing the battery kicked in and kept me going for a little while. But I need to find a charger to charge the battery and keep working. I did a local search for computer supplies and office supplies and saw there's a Staples right near my hotel! I did a online search for a HP laptop AC adapter and they had one right there at the store! Wasn't super cheap, but you gotta do what ya gotta do. Went over there and found it no problem, paid with credit card and now I'm back in business! The adapter worked fine and I guess I'll just toss the old one. Super glad Staples was here to rescue me! Place are sure conveniently located in this town of Ukiah! ... at least to my hotel.

Great place. Totally recommend. I brought in my dropped acer…read morespin and they did the best they could but it turns out the way it was built prevented them from being able to repair it. So they didn't charge me labor. Very happy with their service and Communication. Not their fault the laptop i have had built-in planned obsolescence.

I have been pleasantly surprised at the level of expertise, professionalism, and personable help…read moreprovided at MacDaddy. He knows his stuff and is nice to his customers. I went to him about four years ago he helped me solve my problem and informed me on how to decide which printer I should buy with pros and cons. Then this August 2023 my other half and I went to him since she wanted a Macbook to take with her when she travels to Norway in September. He first determined the uses she needed and didn't need and gave her his take on which one she would be happy with. Then he proceeded to help us make the purchase (through Costco) and will help us set it up and give her lessons on the basics, Wow! Both Best Buy and Apple were iffy about scheduling that sort of thing and had very poor flexibility in scheduling that--plus that would have meant a trip to Santa Rosa. I don't always give "glowing" reviews but feel this one is deserved and we are lucky to have MacDaddy in Ft. Bragg.

Cracked my iPhone SE screen over the weekend and needed it repaired. They gave me an estimate of…read morethe time and money, and they delivered as promised. Plus they were about $20 cheaper than the competition ($135 v. $155). Highly recommended!

My iphone7 was boot looping after a battery and port replacement I had just completed…read morepainstakingly. Super worried the chip needed a reball job. These guys totally know their stuff and helped diagnose and replace the port Which now works great. Thanks guys super appreciated!

Seriously go see Luis at DFM, he helped me pick out the right products for my car stereo and…read moreinstalled it VERY PROFESSIONAL! And they do more then just car stereos. If you haven't stopped by DFM in a while its worth a look for sure (across the street from the Fairgrounds in Ukiah)! Shopping local at its finest! Thank you Luis and the DFM team!!

Walked in just before Christmas and had a super secret plan to install subwoofers and system in my…read moreteen daughter's car without her knowing. Not an easy feat. They recommended a great system kit, and we worked at a cool plan that I'd barrow the car to "get the oil changed" while she was at school. Then I dropped it off after the real oil change. In one day they installed and hid all the wiring necessary, including the amp, boost switch, etc. I had asked them not to hook up the speakers or else she'd know. So instead they temporarily hooked them up, showed me how to do it on Christmas Day, then rebid the wires for me. They put dark tape over the light indicators on the amp so she wouldn't notice something hiding under seat. They tucked the booster under the dash so there wouldn't be any visible buttons. The trunk wires they hid under the trunk carpet by the spare tire! That teenager drove around for a week without any idea she had an entire system hiding in wait for Christmas Day! In Christmas morning we sent her on a treasure hunt that ended at her car and she was brought to tears of excitement! What a great team at DFM! They collaborated, kept the secret, and took extra steps to ensure she didn't notice anything different. They even trained a non-technical mama how to hook up the speakers for a bonus surprise and immediate use on Christmas Day when they'd be closed! Awesome job! Definitely 5 stars! Thank you!

I turned Aaron's over to the Better Business Bureau, They still owe…read moreme money, they were taking (unauthorized) payments from my credit card, They wouldn't take the merchandise back, instead wanted me to pay. They still owe me money.

very poor service here, my account was set up incorrectly which led to problems. Very hard to…read moreretrieve my phone number from their system, based on how team members here handled separating accounts.

I've had cell phones since they've come out and HATED going into stores. Yes they used to have reps…read morethat came to you. We stopped in at 9 this morning and were greeted with great service and prompt attention. I think prior to today the shortest I've ever been in a store was three hours and today except for transferring data it was less than one. It was an amazing experience, this Ukiah location remembers what customer service means. Go and ask for Angel, he was awesome.

I just filed a fraud claim with corporate on Marcus. What happened here wasn't a simple mix-up --…read moreit was the kind of rep-driven upgrade mess you see when someone forces promotions and plan changes the system should never have approved. He told my wife she had loyalty credits and a special promotion for a free Galaxy phone and Galaxy watch with no plan changes, no increase to our bill, and no out-of-pocket cost except a small watch-line fee. He said the bill credits would keep everything even, so she agreed to add the watch line. She never signed a single authorization. She never provided her password. She never saw or signed an EIP agreement, contract, or consent screen. All she did was swipe to verify the account at check-in. After that, they kept her phone for almost an hour while they "processed" everything. She paid for the watch line and left without being shown a single document. Three days later I checked the account and it was a complete mess. Our bill didn't creep up -- it doubled

I have no reception during hours of heavy use since Cellular One was incorporated into T-Mobile…read more Local office was no help. They said there isn't enough tower space, but they are working on it. It's been 2 months.