We purchased a couch and had an issue with all of the seat cushions staying in place, we tried…read morestrong double sided tape and heavy duty Velcro, nothing worked. We tried working with the furniture store to return and refund us, but they wouldn't without a taking a 20% restocking fee and a pick up fee....terrible uncomfortable couch.

I walked in and felt good about the place, as I walk to the back i was greeted by 2 people at the…read moredesk, 1 male, 1 female, I told them I wanna purchase a mattress and i asked if they can deliver it and they said yes, as they were getting my info down i look behind them real fast because I have wondering eyes, as i looked up there's 2 workers staring at me as if they had a problem with me after i had a greet smile, then they walk away after a couple seconds and they come back but one whispers to the others ear something, i couldn't hear nothing but when he got done whispering the other guy looked at me and had a weird ass smile at me, then they both went to the back and that's the last time i seen them. Overall I give it 2 stars for bad customer service and the 1 star is for me making my purchase on a mattress.

Dishonest employees, bought a 12inch mattress with pillow top ,they had to order it,so when I…read morepick it up it was a mattress and box spring set.They let me walk out the store and said nothing,Till i realized this not what I bought! Told me couldn't get what i wanted in a full. So they tryed to give me a shit mattress and box spring instead!!

I've bought furniture here before. I purchased a 1200.00 couch. Went here today to check on a…read moredresser. The guys working were so into their own personal conversation that I had to walk up to them, 2 feet away and stare into their faces to even get recognition. When I looked for a photo of what I wanted, they continued on with their personal conversation. I had to hold my phone up a foot away from their faces to show them what I was looking for and for them to know, I was still there, needing help. They didn't seem to want to help me at all, I think they were happy when I finally walked away and left. If you have money to spend and don't care how you're treated, come here.

I love this thrift store! I always find something good and the staff are very friendly. They have a…read morelot of selection and two large rooms so there is a lot to look at. They also have good prices with shirts being $4 books being $2 - $4 and cute seasonal items as well as children's clothes and lots of books and tools in the back!

I have found my favorite thrift store in Ukiah! The staff is always ready to help with any thing…read moreyou need or answer questions. Angel who was working at the front counter the day I was there went out of her way to help me find what I was looking for. This store definitely has some treasures to be found...as well as clothes and household goods. Every Tuesday is 25% off for those who have extended knowledge (over 50 or 55?) not sure of the age. Well worth your time to stop in and thrift!

I turned Aaron's over to the Better Business Bureau, They still owe…read moreme money, they were taking (unauthorized) payments from my credit card, They wouldn't take the merchandise back, instead wanted me to pay. They still owe me money.

I went to their thrift store and got some nice clothing bargains. The volunteers working there were…read morepolite and knowledgeable.

I dropped off some nice clothes and the ladies seemed annoyed and overwhelmed. I expected a thank…read moreyou and thought really?

I was looking for some DVD's and they had a great selection. This location is family run with…read moreSterlynn the Star of the show. She's one of the owners Granddaughter. The store is super clean and prices were great. They have vintage to good items. A must stop to while in Ukiah

It's a rather small shop, mostly with home goods, books, jewelry and furniture- not much on the…read moreclothes front if that's what you like, because that's what I'm looking for. I passed it initially, so look for the Papa Murphy's, it's right next door.

Over priced. Many items I recognized as being from the dollar store which were initially 1.25, the…read moreprice at Goodwill was grossly over the original cost. Many of the items I noticed were Knick knacks and dishes. This store I thought was bad years ago, now it's just a horrid smelly mess. The goal I believe is to encourage online shopping on their site, which is beyond overpriced.

Donating to Ukiah's Goodwill is a waste ... not only are you treated like shit for trying to…read moredonate, they now have begun to dig through the items and cherry pick right in front of those donating (as if I have the time to wait for the mean old battle axe to pick and choose what they will or won't take). I also had no idea the amount of clothing and bedding they literally throw away!!!! Goodwill's clothing is over priced, Walmart sells NEW ITEMS much cheaper. It's a hobby collector's shop ... not a means to offer affordable clothing to those whom may be on tough times. The homeless traffic State St that passes by Goodwill continuously throughout the day, I doubt would have any issue with taking the coats, bedding and whatnot that gets thrown out Also, during the numerous times I have Donated , I have not once taken a receipt for Tax purposes, I don't donate and never will for personal gain .:.. Nor should I hear anyone who is Donating including myself being treated like shit for trying to give to Goodwill I've Donated to Goodwill out of pure laziness, it's easier to give, than to throw a GarageSale and make a buck. But thanks to this last couple months and the treatment I've received and overseen towards those whom donate ... I'm done! Waste Management will pick up clothing as per their website during garbage pick up, that is my plan from here out. Yelp, I'm not even happy rating one star

The new card I received in the mail came with an information paper telling me of all the rewards,…read morebenefits, and the additional businesses where I could use this card. HOWEVER, the interest amount for purchases was not included. So, I looked it up on the internet and it was 30.99% interest. NO WONDER WHY THIS INFORMATION WAS NOT INCLUDED!

This store is really great. I like walking through here about once a month. They have nice shirts…read moreand great gold toe socks. I buy the gold toe socks from here every year or so. They are very comfortable and last a while. This is such a fun store.

Good customer service. Courtesy and attention. Delivery…read moreservice was great--set up and clean up

They were contracted by North Coast Energy Service, and…read moredelivered me a refrigerator in 2023. The old fridge had an ice maker, the new one didn't. Instead of capping it off underneath my sink, they just shut a valve at the tip of the ice maker line. I don't know what happened but the line leaked slowly into the floor. now I am dealing with a buckled floor and water damage. I tried to get help with the situation but since there was a timeline, they, with attitude, said they could not help me.. If he would have capped off the line under my sink, it wouldn't have happened. I'm calling negligence on their part.. But they wouldn''t help.. I definitely do not recommend them!!