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    North Bay Shuttle

    4.8 (57 reviews)
    Open Open 24 hours

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    2 months ago

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    5 months ago

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    9 months ago

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    3 years ago

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    2 years ago

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    Emil T.

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    1 year ago

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    3 years ago

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    3 years ago

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    2 years ago

    They picked my dad up at OAK for me. He was very happy with the service provided and he's hard to please!

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    2 years ago

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    2 years ago

    Helpful 2
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    3 years ago

    On time, very reliable! Communication was A+++++ Will use them again for sure. Highly recommend.

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    2 years ago

    Helpful 1
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    2 years ago

    On time and reliable. Good drivers. Reasonable prices. Highly recommend. Very friendly.

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    2 years ago

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    5 years ago

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    8 years ago

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    2 years ago

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    4 years ago

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    8 years ago

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    4 years ago

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    5 years ago

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    5 years ago

    Excellent service, on-time pick-ups and prompt communication! Highly recommend them and will surely use them again :)

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    8 years ago

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    3 years ago

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    7 years ago

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    8 years ago

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    7 years ago

    Fantastic --- on time --- solid communication about pick-up and drop-off well in advance. Worth the money! Look no further.

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    8 years ago

    Excellent service, professional drivers, they are always on time. I will definitely use them again.

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    7 years ago

    These guys are the best in Marin. Very reasonable price. Sam is great to work with and is always on time

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    7 years ago

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    8 years ago

    Easy to book, on time, great communication & careful driving - overall excellent experience . Will definitely use them in the future!

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    10 years ago

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    5 years ago

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    7 years ago

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    8 years ago

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    9 years ago

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    10 years ago

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    Page 1 of 2

    North Bay Shuttle Reviews in Other Languages

    Ask the Community - North Bay Shuttle

    Same question. Are they in business? I can't log on to their website. Cant find it. And they don't answer the telephone.?

    We use them in January so I will keep trying maybe somethings wrong with their system

    Are they still in business? have left two messages-no respnse

    Story about that. How can I help you?

    Don’t See Your Question? Ask Away!

    Review Highlights - North Bay Shuttle

    We decided to try NorthBay Shuttle based on its excellent yelp reviews.

    Mentioned in 3 reviews

    Read more highlights

    You might also consider

    Marin Door To Door - Return flight.  Service type listed INCORRECTLY as "EXCL 1-2"

    Marin Door To Door

    1.3(308 reviews)
    2.0 mi

    THEIR LICENSE TO BE ON SFO PREMISES IS REVOKED AS OF 10/10/18!…read more I KNEW something wasn't quite right. They've been making my airport pickups more and more difficult the last couple of times I have used them. When you ask they say things like: "SFO is making some changes" and "Due to construction..." VERY evasive and VERY sketch answers. They had two opportunities to be straight with me and they chose not to so I called SFO to get my answers. I just spoke to someone who manages these contracts. He told me they were officially terminated on 10/10/18! They have issues with the CPUC and also the FTB. Nice try...next time don't be so evasive.

    My review is reflecting the innacurate billing practices and poor customer service. The drivers…read morethemselves have been fine. USERS: Be warned. DOOR TO DOOR MAY CHARGE YOU THE EXCLUSIVE RATE EVEN IF YOU BOOK SHARED. I booked a SHARED ride for a 10:30 pm departing flight on 12/19/18. I received a confirmation noting my "service type" as SHARE with a note that stated "Currently only exclusive available- requesting shared". The trip charges were posted at $56.00 on this receipt, which is the correct rate for a shared van. I booked the same SHARED ride for a 10:00 am return flight on 12/28/18. I received a confirmation noting my "service type" as EXCL 1-2 which was NOT CORRECT. The same note was on that confirmation email stating "Currently only have exclusive available -requesting shared" just like on my departing flight. The trip charges were posted at $86.00 on this receipt, which is NOT the correct rate for a shared van. I emailed the company immediately and got no response about this. As I was in the middle of travel, I decided to try to reconcile the inaccuracy after my trip. I called the company on 1/7/19 at approximately 4:30 pm and spoke to someone who had no intention of helping me after I explained the situation. He told me to call back the next day after 8 am. I called on1/8/19 at approximately 9:00 am and was told that the confirmation listed the correct price. I explained that I BOOKED a shared both times but the return flight email incorrectly listed my booking as EXCLUSIVE yet under the notes section listed that I was requesting shared. I find it hard to believe that there was not another individual at SFO needing a ride back to Marin. The demand during this time for a ride would be MUCH higher. It was a PEAK HOLIDAY TRAVEL TIME -Friday morning after Christmas at 10:00 am. In addition, I should not be penalized because of an allegedly inability to find another passenger. This is not my responsibility and I should not be required to pay more. This rider payment increase liability is NOT POSTED anywhere on the website and the only notification they send mentioning the price increase is AFTER you have already booked the service. The person on the phone continue to claim the email confirmation was correct and that "the best" she could do was put a note on he managers desk asking her to "take a look". I've read the other reviews here and I'm not holding my breath for a resolution. I travel often and will be using one of the many other transportation services available in the future. I encourage others to do the same.

    Photos
    Marin Door To Door - Return flight note: Shows I booked shared, but only exclusive available, just as departing- but rate is now $86?

    Return flight note: Shows I booked shared, but only exclusive available, just as departing- but rate is now $86?

    Marin Door To Door
    Marin Door To Door - Departing note listed showing that I requested shared but "exclusive" available with fee of $56

    See all

    Departing note listed showing that I requested shared but "exclusive" available with fee of $56

    North Bay Shuttle - airport_shuttles - Updated June 2026

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