There are plenty of departure times in the mornings, and plenty of departure times from SF back to…read moreLarkspur in the evenings. Weekend schedule is lighter than weekdays. It feels very safe and well lit, and there are bike racks inside the gates for those that ride to the ferry but don't want to take their bikes to the city. There is a huge parking lot here, and the app makes riding the ferry very easy, as you just load up your card and tap as you enter the gates. It's pricey of course, but you save on gas and bridge tolls. Also, how cool to ferry to work! Sometimes the boats are being worked on or out of service, and there are delays which can be frustrating. But overall, this is a great choice for commuting into the city for work - or for fun!

My wife and I live taking the ferry into the city. Relaxing, and comfortable. Ease of use for…read moreSaturday Farmer Market is great. The one issue I have is the snack/beverage offerings. The peeled are great, but they display bottles of spirits for cocktails, but also offer Cutwater. Well, I asked for a Bloody Mary, and the gentleman pulled out a Cutwater can. I asked if they make them themselves. He was response was no. Now, I'm not a mixologist , but if you display a vodka, how hard is it to pour 1 1/2-2 oz of vodka into a glass with ice add some Bloody Mary mix, which they offer as well, and make me a normal Bloody Mary. Then charge you $13 for it. Do Better, Golden Gate Ferry.

How to Avoid the Clipper Card Minefield…read more Using a Clipper Card is a great way to travel, but you first have to understand their intuitive rules. I bought 2 clipper cards at the the Windsor Smart Train station for my wife and I last year and took the train from Windsor to the Larkfield ferry. Unfortunately you can't buy a senior card at the train kiosk so you have have to pay the full price with no discount. To get a senior card you have to buy it online and wait a few weeks to receive it in the mail. A few months ago, I had about $10 remaining on each card and my wife and I decided to take the Larkfield ferry to S. F. the next day. I went online to check my balance and there was no cash available. So I called the number and I was told " we are experiencing long hold times and there are 38 folks ahead of me". And they mentioned to go online to use self service. I went online and there was no self service options. The online site is useless. Finally I spoke to the rep and was informed that since I didn't use the card for 6 months there was no cash value on the card, but she would add the previous balance back onto the card, and this would take a few days. So, I added $20 to each card online using my Visa card. Unbeknownst to me it takes over a week to add this cash value to the Clipper Card, even though they they charged my Visa immediately. When I got to the Smart Train station there was no cash value on the card so I had to add $20 more to the cards. This really upset me. I had to call the Clipper Card office 5 more times and wait between 14 and 41 calls ahead of me to finally get a promise that they will send me a check. I have been waiting for 2 weeks to get the check and called again only to find out it takes about 1 month to get the check. I'm still waiting. It seems very clear to me that Clipper Card grabs your money immediately and will try anyway it can to keep it. If you want to avoid some of the money pitfalls and phone calls of using a Clipper Card: 1. Purchase your card online 1 month before you intend to use it. 2. Add value to your card at the train or ferry kiosk only for the amount you intend to use that day. 3. Use the cash value quickly.

Review based solely on my wife and my weekend getaway from Santa Rosa to SF. We purchased the $12…read moreone way combo ticket to use for the SMART train and Larkspur Ferry. Hardest part of the trip is walking from the train to the ferry. Otherwise an amazing trip. What I was most impressed with about the ferry other than the views was its on time schedule. Both Saturday and Sunday the ferry arrived right on schedule and left right on schedule. Super impressed.

I don't use SMART to commute so this review is based solely on me and my wife taking the train from…read morethe northern most station and connecting to the larkspur ferry and ending up in SF for a weekend getaway. Have done this once before and the only thing I can say is that we should be doing it more often. $12 for a one way trip on SMART and Ferry boat. Can't beat the price can't beat the views. This weekends trip was made even better by the great conversation we had with one of their conductors, Todd. We were fortunate to have him on Saturday going down to SF and on the train Sunday coming back to Santa Rosa. If you haven't taken advantage of this combo fair I highly recommend it.

First time riding and wasn't sure where the bikes go. When asking for clarification, the person…read moredidn't speak English clearly and when we ask for clarity he was extremely rude. Not sure I would use this Smart train again. What a waste of tax dollars and can't believe I voted for bad treatment!!

This company drives their oversized marin transit vehicle in the residential area early in the…read moremorning and wakes everyone up with their transit vehicle which rattles my walls inside my house as the driver gasses it. Driver pulls into our driveway using it as a turnaround. This should be illegal to drive this oversized vehicle in residential areas and waking everyone up. Sounds like a semitruck, I only wish the people who allow this could be sued into oblivion.

I was very glad to be able to catch a ride from Bear Valley to San Rafael. However I was puzzled…read morewhy the driver was so surly and why he was letting passengers get on without paying.

I saw a train platform, but I am confused...and the railroad tracks sound old and unused…read more.. mostly, Marin County offers buses to and from San Francisco through the Golden Gate Bridge and Presidio....goes downtown or through the Marina the buses are decent and actually not cheap...about $5-6 one way...so don't rush over the transit center is at Downtown San Rafael...similar to Burlingame or Palo Alto..

Central San Rafael lots of places to eat and fine and see…read more Transit center is very conveniently located ! Buses and trains connect the North Bay to SF Great convenience!

You can't beat the price, if you can tolerate the harsh ride. I have encountered waiting over a…read morehalf hour on several occasion! In addition, there may be three customers that have to be dropped off before yourself. Not the best means of transfer if you can afford a cab!

I am 9 months pregnant and started to go into labor. Grabbed my kids and rushed out our front door…read moreto see that a whistle stop vehicle had parked so close and crooked that I was physically unable to get into my car. Panicking, I called the apartment complex and a gentlemen came to pull my car out and couldn't because of the trucks began bummer being in the way. I ended up having to be driven by ambulance to Kaiser and my husband was able to get my car to Kaiser since that car had my car seat and labor bags. SO UPSET!!!! He parks at our complex so frequently but it's never been a bother until now.

Outstanding experience. On time arrival…read more Clean, modern, luxury executive bus. Driver was accommodating and very knowledgeable of various destinations. Great sound system too!

1/22/2023, we met at 2036 Lombard Street in San Francisco…read moreand rode the bus to Levi's Stadium to watch the NFC Divisional Playoffs 49ers vs Cowboys. An incredible defensive battle !! We had to be back on board the bus within 30 minutes after game was completed. We traveled in class to the game avoiding the nightmare of the bottle neck traffic jam stress at Levi's to and from the game. If ever I travel to another game there, I will contact this service.

I've used MSN Door to Door four times this year and each driver has been prompt, personable without…read morebeing intrusive (nice when you're tired from a long trip), and safety conscious. Our last ride was just before Thanksgiving and Rafael did the pick up and drop off. He was just lovely. I won't hesitate to recommend this business.

MSN Door to Door car service is efficient, professional, and very effective communication.read more

THEIR LICENSE TO BE ON SFO PREMISES IS REVOKED AS OF 10/10/18!…read more I KNEW something wasn't quite right. They've been making my airport pickups more and more difficult the last couple of times I have used them. When you ask they say things like: "SFO is making some changes" and "Due to construction..." VERY evasive and VERY sketch answers. They had two opportunities to be straight with me and they chose not to so I called SFO to get my answers. I just spoke to someone who manages these contracts. He told me they were officially terminated on 10/10/18! They have issues with the CPUC and also the FTB. Nice try...next time don't be so evasive.

My review is reflecting the innacurate billing practices and poor customer service. The drivers…read morethemselves have been fine. USERS: Be warned. DOOR TO DOOR MAY CHARGE YOU THE EXCLUSIVE RATE EVEN IF YOU BOOK SHARED. I booked a SHARED ride for a 10:30 pm departing flight on 12/19/18. I received a confirmation noting my "service type" as SHARE with a note that stated "Currently only exclusive available- requesting shared". The trip charges were posted at $56.00 on this receipt, which is the correct rate for a shared van. I booked the same SHARED ride for a 10:00 am return flight on 12/28/18. I received a confirmation noting my "service type" as EXCL 1-2 which was NOT CORRECT. The same note was on that confirmation email stating "Currently only have exclusive available -requesting shared" just like on my departing flight. The trip charges were posted at $86.00 on this receipt, which is NOT the correct rate for a shared van. I emailed the company immediately and got no response about this. As I was in the middle of travel, I decided to try to reconcile the inaccuracy after my trip. I called the company on 1/7/19 at approximately 4:30 pm and spoke to someone who had no intention of helping me after I explained the situation. He told me to call back the next day after 8 am. I called on1/8/19 at approximately 9:00 am and was told that the confirmation listed the correct price. I explained that I BOOKED a shared both times but the return flight email incorrectly listed my booking as EXCLUSIVE yet under the notes section listed that I was requesting shared. I find it hard to believe that there was not another individual at SFO needing a ride back to Marin. The demand during this time for a ride would be MUCH higher. It was a PEAK HOLIDAY TRAVEL TIME -Friday morning after Christmas at 10:00 am. In addition, I should not be penalized because of an allegedly inability to find another passenger. This is not my responsibility and I should not be required to pay more. This rider payment increase liability is NOT POSTED anywhere on the website and the only notification they send mentioning the price increase is AFTER you have already booked the service. The person on the phone continue to claim the email confirmation was correct and that "the best" she could do was put a note on he managers desk asking her to "take a look". I've read the other reviews here and I'm not holding my breath for a resolution. I travel often and will be using one of the many other transportation services available in the future. I encourage others to do the same.

Came here on a Saturday morning around 11am. Tickets for train and carousel is $5 per person and…read morefree for kids 2 and under. The train ride is less than 10 minutes with no cover so we brought our hats. It's a quick ride and you pass by the parking lot and a park. My girls enjoyed it. After we played by the nearby park. There is a bathroom close to the train ticket booth and lots of tables to enjoy a snack or even lunch. They were just starting the grill to cook the food for lunch but our girls were hungry so we left to get food elsewhere.

A fun family outing on a nice, sunny day. Train ride tickets are $5 each and the train ride itself…read moretakes you on a loop through the Vasona County Park. Very relaxing ride that takes about 10 minutes. All seats are uncovered so make sure to bring your hat or sunscreen. Right next to the train is an antique carousel, tickets are also $5 per person. The ride lasts relatively longer than the average carousel ride so I feel like you get your money's worth. Billy Jones Railroad is located within a larger park so there are several playgrounds and lots of open, grassy picnic areas or picnic tables to enjoy some lunch or snacks outside.