Absolutely terrible experience -- DO NOT rent from Sandcastle Realty…read more After years of wonderful vacations in Bethany Beach, our family's trust in this company has been completely shattered. We've rented from Sandcastle for many years, always taking pride in leaving every home spotless and following every checkout instruction. Yet in recent years, we've faced repeated problems getting our security deposits back -- endless delays, vague accusations, and outright lies about the condition of the properties. This past summer was the final straw. After a storm from Hurricane Erin, we reached out several times to have the pool cleaned. We were ignored for most of the week, leaving the pool filthy and unusable for our kids. Still, we cleaned the house thoroughly before leaving -- wiped surfaces, swept floors, scrubbed bathrooms, and made sure everything was in better shape than when we arrived. We even took photos and video as proof. Months later, we were told we wouldn't be getting our security deposit back because the house was supposedly left a "mess." That claim is completely false -- and honestly insulting. Our family includes members with health conditions that made us extra careful about cleanliness. The whole experience has felt dishonest and exploitative. After decades of happy memories in Bethany Beach, it's heartbreaking that Sandcastle Realty has made it stressful to come here. Based on how they've handled our last few rentals, it feels like the owner, Doug, is running a scam -- taking people's deposits under false pretenses and violating Delaware law. To anyone thinking of renting from this company: beware. The home might look lovely online, but the peace of mind and trust that make a vacation special are long gone. What a sad way to end so many years of family tradition.

We have rented from Sandcastle Realty for many years and unfortunately experienced unethical…read morebusiness practices our last couple rentals. Despite taking pride in how we leave the properties in accordance with the check-out instructions and leaving it in immaculate condition we have experienced difficulty getting our security deposit back the last few years. Too many delays and lies on why the security deposit was not refunded has resulted in our conclusion that the owner Doug is running a scam operation taking tenants security deposit based on false allegations and in violation of Delaware law. To those reading this review and considering renting a house from this business ... BEWARE! The security deposit you pay is most likely to become a donation to Doug unless you want to retain an attorney and file suit to get it back.

We had a small house at 330B Forsythia Court, Bethany Beach, DE. It was a last minute "find"…read morebecause we had not decided to come to BB earlier. The house was well located, small, but fine. However, the owner has a lot of stuff in the garage, kitchen, etc. There was little room in the kitchen for the essentials we brought for cooking, etc. We like to cook, so we were disappointed in the lack of available space. However, we managed fine, and enjoyed the week. We liked being close to town and walking distance from the beach. It was a lovely week!

We stayed 2 weeks in Bear Trap Dunes, 83 Orchard Glory, and it was very nice place. It provided us…read moreaccess to the pool, bike riding, the beach and many restaurants with in a short drive. Told Wilgus on check out about the water pressure in the shower and they said we should have called and they would have sent someone to fix it. So I hope that has been done.

An Excellent real estate company with Highly skilled agents that work hard to help with your home…read morebuying and selling!

I got a winter rental using one of Holiday's properties and if there was a problem, they addressed…read moreit. Holiday will videotape the condition of the winter rental, which is good because some of the landlords can be corrupt. I got my deposit back quickly which was impressive. The ladies at the office and the head maintenance man were pleasant and professional. I would rent from them again. I would consider this group over the overpriced Real Estate Agencies on the beach in a New York Minute and believe there are some terrible ones out there and higher end ones that will rip you off.

The dirtiest place we've ever stayed at, It seems that Holiday are actually slum lord's dirty…read morecarpets, dirty furniture and cock roaches, we have pictures to prove how bad this place was and they will not refund us for staying 1 night out of 7 because of the conditions. Should of looked at the reviews before booking i guess....awful company!!! These pics show more, ever picture is time stamped and location, if Jerry the owner want i can put the on here because your acting like we're lying with is pitiful!!!

Michael and his team are consummate professionals. Their service is outstanding. They are easy to…read morework with and provide extremely helpful marketing plans whether you are buying or selling real estate in Ocean City or other locations throughout the region.

From the owner: I am proud to call the Del-Mar-Va Peninsula my home since 1980. After 25 years in the residential…read morebuilding/renovating trade, I decided to follow my passion in Real Estate. I have been licensed since 2007 and quickly learned that a "Team" was the best way to give outstanding customer service. My wife, Mary, and I began The Moore Team shortly after. I am a 3 time BOLD graduate along with "Rookie of the Year", "Agent of the Year", "Top Producer of the Year", and Multi-Million Dollar producer for the past 5 years. Proudly licensed in Maryland and Delaware! The Moore Team would love to be your Team for Life!

never use them. our family waited a couple of hours to get a key the house was ready but they kept…read moresaying it was not ready. the house was ready but it was ready and what we went through 4 other people went through the same thing we did

Our rental (King's Grant #44) was FILTHY upon arrival (i.e. bacon on the stove, lettuce in the…read moresink, hair and urine on toilets and bathrooms floors, fingerprints all over the fridge and dishwasher, crumbs on floors and counters, etc.). Even after all of the literature sent prior to our arrival about the extra cleaning procedures and no guarantee of check-in prior to 6:30pm due to COVID-19 cleaning -- it clearly had NOT been thoroughly cleaned. After much back and forth, Long and Foster sent someone to take photos, and she was visibly disgusted by the mess. The offer had been to send someone to clean the NEXT DAY. And, what are we to do in the mean time?? Stay there with the mess and germs that someone else left behind in the middle of a pandemic? NO. We requested cleaning that evening, but after the photos were taken, we heard NOTHING until 9:15 the next morning. So, we were left scrubbing and disinfecting the entire place before we were even able to unpack, cook, and eat dinner - which did not happen till 9pm. Long and Foster requested an email outlining our findings. After sending that, we again did not hear back for several days. When they finally got back to us, they offered to return the processing fee of $75. So, 6 adults had to clean for 2 hours so that we felt safe staying for a week in that home - and you are giving us $75?! Pathetic. I would NEVER recommend anyone to rent through L&F because of their dismissiveness of us, their unresponsiveness and the lack of responsibility to helping their customer.

Arlene Linn is the best real estate agent in the DELMARVA area. She sold my condo for a good price…read morewithin six weeks of listing in the down economy. Ms. Linn was able to sell the unit when two other agents fooled around for years without any serious action. I will always use Ms. Linn for all of my real estate needs.

I've had the pleasure of knowing Monica McNamara for over four years; we met at the Inman Real…read moreEstate conference in San Francisco in 2008. She has been a leader for Realtors nationwide in getting them to use the social media to reach and interact with their communities. It's an important role that all Realtors should embrace. We've worked together in developing OceanCityMDBreakingNews.com as a community hub for her city of Ocean Beach. If I were going to buy a house in Ocean Beach, I would looking no further than Monica to represent me. She is one of those wonderful personalities who works diligently and honestly to make things happen.

I can not say enough good things about Monica and Kevin McNamara. Their dedication to their clients…read moreand community of Ocean City, is inspiring. The experience and knowledge they have in real estate, they generously share, as they know the market, its trends and how best to serve their clients, past, present and future. Monica is as fun and personable as she is knowledgeable! I would never hesitate to recommend them to anyone selling, moving to, or buying a second home in Ocean City, MD.