I got a winter rental using one of Holiday's properties and if there was a problem, they addressed…read moreit. Holiday will videotape the condition of the winter rental, which is good because some of the landlords can be corrupt. I got my deposit back quickly which was impressive. The ladies at the office and the head maintenance man were pleasant and professional. I would rent from them again. I would consider this group over the overpriced Real Estate Agencies on the beach in a New York Minute and believe there are some terrible ones out there and higher end ones that will rip you off.

The dirtiest place we've ever stayed at, It seems that Holiday are actually slum lord's dirty…read morecarpets, dirty furniture and cock roaches, we have pictures to prove how bad this place was and they will not refund us for staying 1 night out of 7 because of the conditions. Should of looked at the reviews before booking i guess....awful company!!! These pics show more, ever picture is time stamped and location, if Jerry the owner want i can put the on here because your acting like we're lying with is pitiful!!!

I've had the pleasure of knowing Monica McNamara for over four years; we met at the Inman Real…read moreEstate conference in San Francisco in 2008. She has been a leader for Realtors nationwide in getting them to use the social media to reach and interact with their communities. It's an important role that all Realtors should embrace. We've worked together in developing OceanCityMDBreakingNews.com as a community hub for her city of Ocean Beach. If I were going to buy a house in Ocean Beach, I would looking no further than Monica to represent me. She is one of those wonderful personalities who works diligently and honestly to make things happen.

I can not say enough good things about Monica and Kevin McNamara. Their dedication to their clients…read moreand community of Ocean City, is inspiring. The experience and knowledge they have in real estate, they generously share, as they know the market, its trends and how best to serve their clients, past, present and future. Monica is as fun and personable as she is knowledgeable! I would never hesitate to recommend them to anyone selling, moving to, or buying a second home in Ocean City, MD.

Absolutely terrible experience -- DO NOT rent from Sandcastle Realty…read more After years of wonderful vacations in Bethany Beach, our family's trust in this company has been completely shattered. We've rented from Sandcastle for many years, always taking pride in leaving every home spotless and following every checkout instruction. Yet in recent years, we've faced repeated problems getting our security deposits back -- endless delays, vague accusations, and outright lies about the condition of the properties. This past summer was the final straw. After a storm from Hurricane Erin, we reached out several times to have the pool cleaned. We were ignored for most of the week, leaving the pool filthy and unusable for our kids. Still, we cleaned the house thoroughly before leaving -- wiped surfaces, swept floors, scrubbed bathrooms, and made sure everything was in better shape than when we arrived. We even took photos and video as proof. Months later, we were told we wouldn't be getting our security deposit back because the house was supposedly left a "mess." That claim is completely false -- and honestly insulting. Our family includes members with health conditions that made us extra careful about cleanliness. The whole experience has felt dishonest and exploitative. After decades of happy memories in Bethany Beach, it's heartbreaking that Sandcastle Realty has made it stressful to come here. Based on how they've handled our last few rentals, it feels like the owner, Doug, is running a scam -- taking people's deposits under false pretenses and violating Delaware law. To anyone thinking of renting from this company: beware. The home might look lovely online, but the peace of mind and trust that make a vacation special are long gone. What a sad way to end so many years of family tradition.

We have rented from Sandcastle Realty for many years and unfortunately experienced unethical…read morebusiness practices our last couple rentals. Despite taking pride in how we leave the properties in accordance with the check-out instructions and leaving it in immaculate condition we have experienced difficulty getting our security deposit back the last few years. Too many delays and lies on why the security deposit was not refunded has resulted in our conclusion that the owner Doug is running a scam operation taking tenants security deposit based on false allegations and in violation of Delaware law. To those reading this review and considering renting a house from this business ... BEWARE! The security deposit you pay is most likely to become a donation to Doug unless you want to retain an attorney and file suit to get it back.

I've stayed at my fair share of establishments within the Ocean City/Bethany Beach area and Thunder…read moreIsland, has landed itself on my favorites list! A family friend offered up their condo for the New Years Eve weekend and I had a great time. The condo's are well maintained and clean, with strict rules to keep the hooligans from "rushing" the properties. Thunder Island is located directly next to the convention center and is surrounded by water/piers on Bayside. It is encouraged to bring boats and jetskis to tie up to the piers during the summer months. Obviously, I didn't get down into my skivvies for the December/January months but it would be a hoot in the summertime, for sure! The only bummer would be if the convention center were hosting an event.. the traffic, I'm sure would be a hassle. Since the entrance to the condos is located on the same street that patrons take to get to the convention center. I will most definitely be back. See ya on the flipside Ocean City!

My girlfriend has a condo here . Nice place , they keep it in great condition and good property…read moremanagement.

This was our 2nd consecutive year renting this condo. We love everything about it!! Great views and…read morelocation. It is well-equipped and very comfortable. We will be back to Golden Surf 801 with Century 21 New Horizon next year.

We rented a unit but had to cancel due to a family members health issues. We were told we would…read morereceive a partial refund if the unit was re-rented. This was in July. It is now November, and after months of calling, emailing, and speaking with many people, we still have not received our refund. We are told we will get it, and we were told the amount of the refund (almost $600). We have been repeatedly told that the person who does the refunds will be reminded.

Fantastic agency. The entire staff was friendly, eager to help and terrific to deal with. We…read morearrived in town and there was some confusion about the unit we originally rented. We relayed our concerns to Grace and she and her staff immediately resolved the issue and took care of everything in an expedient manner. This is an authentic review...not associated with the agency...a one time (and plan on returning) customer!

From the owner: Full service real estate brokerage firm specializing in the sales, vacation properties along the…read moreMaryland, Delaware beaches... From St Michaels to Prime Hook and as far west as the bay bridge. Our “property services” division has assisted many homeowners in knowing they have a qualified professional company looking after their second home, investment or the property of their elderly parents. We are a local family owned business looking out for you and your property, for more than 45 years. Call today to schedule a meeting to discuss how we can assist you.

I am trying to get a refund of my rental deposit. I was told I could get 100% refunded due to…read moreCovid19, but now am being told something else. I have NOT signed a contract yet, but put the deposit down online before Covid started. I am being ignored and not receiving a call back since being told that I could get my full deposit back. I want to speak to a person, not receive emails that do not answer my questions. I would never recommend this office to anyone. I have other family members that have rented places and were given 100% of their deposits back with no questions asked. I find Coldwell Bankers customer service to be terrible!

I started out saying how disappointed I am and that is too polite. I am pissed off. Zero response…read moreafter these people take your money. An entire summer rental for my family and a largely unfinished unit. Doors don't lock. No window shades. No switch covers. Drywall repairs and impaired surfaces. This company takes 100% of the rental fee upfront in cash and they say it's fine. Phone messages are ignored and you never hear back. Poor poor customer service.

Mechelle is an amazing woman to work with! She is truly a very professional woman to work with. I…read morehad a great experience buying my home from Mechelle!

What would we do without Mechelle? My husband and I asked that question dozens of times…read more She knew the area. Ok, lots of realtors do. She connected us with trusted advisors, contractors, resources. Sure, many realtors do that. The Mechelle difference? She face-timed us from 2,000 miles away giving us the inside info before we flew out. She consoled us when our dream house went under contract to someone else. She rejoiced with us when it fell through and helped us get our offer in within minutes. She counseled us on the multitude of potential landmines. She celebrated with us on the ultimate sale of our next home. So, she got paid, we are happy, and that's that right? Nope, even after closing we got a text message "Hey, it is going to be 28 degrees here tonight, would you like me to check on your house and make sure the heat is on?" Who does that? Who continues to work after they've been paid? By the way, the heat was not on - Mechelle saved us a fortune in potentially frozen pipes and flooding. If you want someone who truly cares about your hopes, dreams, wants, needs and future, well there is no one I'd recommend more strongly than Mechelle.

No, no, no!!!! Rented a property from here with a 3 p.m. check in. Arrived at the condo around 3:40…read morep.m. to find that it was filthy! Dirty diapers in one bathroom and trash in the other bathroom. Crumbs, cheese and dirty utensils in the kitchen. Floors were filthy and that is just the tip of the iceberg. The front door does not latch, or close for that matter, so you have to use the deadbolt. Called the company and they did sent someone out to clean the condo but never got a follow up from the company. You would not have read this review it someone had just called to check in with us. They were the deal breaker in whether ocean city was in our vacation future. Back to Myrtle next year!!! .

The worst possible customer service. I don't know what it's like for the tenants, but as an owner I…read morecan attest to their gross incompetence and utter indifference. If you own a rental property, they will rent it to absolute savages who will destroy your property. Even if you come in as soon as the tenant leaves and see the damage with your own eyes, CB will refuse to hold back any security deposit. Oddly though lots of complaints here are from tenants who rented garbage units through CB and were docked security for clogging drains. Funny because I was told today that clogging brand new plumbing is "wear and tear." Maybe CB is just a giant scam on both ends. The owners get treated like garbage and so do the tenants. I've had either reckless tenants or terrible cleaning crews. But there is no recourse with the tenants when they damage your unit. And they will damage your unit. Vicki Burrs knows one answer to a problem--we don't care. That's her go to when lying doesn't work. But she'll lie too. If you're renting in OC, stay away from CB 118th street. If you own a rental unit stay away from CB Vacations 118th street. Go directly to Vacasa. Hopefully once the transition is over, Vacasa will fire the rude, incompetent staff and replace them with people who take pride in their work. They're a disgrace to the service industry. These agencies are holding on by a thread because AirB&B provides better service for renters and better property management for owners. Plus they cut out the lazy inept middle men. Stay way from Coldwell Banker. They're an embarrassment to themselves and an insult to everyone they deal with.

Michael and his team are consummate professionals. Their service is outstanding. They are easy to…read morework with and provide extremely helpful marketing plans whether you are buying or selling real estate in Ocean City or other locations throughout the region.

From the owner: I am proud to call the Del-Mar-Va Peninsula my home since 1980. After 25 years in the residential…read morebuilding/renovating trade, I decided to follow my passion in Real Estate. I have been licensed since 2007 and quickly learned that a "Team" was the best way to give outstanding customer service. My wife, Mary, and I began The Moore Team shortly after. I am a 3 time BOLD graduate along with "Rookie of the Year", "Agent of the Year", "Top Producer of the Year", and Multi-Million Dollar producer for the past 5 years. Proudly licensed in Maryland and Delaware! The Moore Team would love to be your Team for Life!