Great customer service and beautiful store. The owner was extremely helpful and knowledgeable. Will…read moredefinitely be coming back here for any jewelry needs.

Owner a little gruff. Has a good reputation. I recently stopped in to ask about custom making…read moresomething and left discouraged. Maybe he just didn't want to do it? Everything sounded like a problem

I came by the store earlier because I needed a watch band adjusted. The store owner is a very…read morepleasant, friendly person, and he was efficient at shortening my wrist band. In fact, I thought I would need four links removed, but after looking it over, he suggested we try taking three off first, and he turned out to be right! The price for the adjustment was exactly what I expected. There was a nice selection of different brands and types of jewelry, including some very cool original designs by the proprietor. I highly recommend this place, especially to people who believe in supporting small, local businesses.

Look, but do not touch!…read more This shop is full of beautiful items, but the shopping experience there is awful. Prices are rather high at full retail. Many items are not priced nor are accessible to look at. In my shopping experience there today, the owner refused to show me a second item and asked: "Are you going to buy it?" followed by: "Come back when you are ready to buy. I am busy and have things to do." He shadowed me--the sole customer in the store--while I was looking at wooden jewelry boxes. When I stated that I would like to see the inside of one that was blocked by two others, he refused to move them for me and essentially asked me to leave the store. Prior to that when I was gently opening an accessible box, he warned me that if I break anything I would need to purchase it. First of all, any decent retailer would own breakage insurance and such practices of telling customers that they would be obligated to purchase anything broken, is really bad practice--and even more so when the customer is obviously being extra careful and even asking for the merchant/owner to move the items vs moving them herself. I saw a few potential items there that I was considering for a Bar Mitzvah gift as well as a potential well-needed jewelry box for myself, but now I will not bring any business there to a shop owner who is so discourteous. I do not recommend this shop for anyone else unless you know exactly what you want and are prepared to purchase it immediately. Also, they have a very poor return policy: only exchanges within 10 days; no returns for payment at all. That makes gift purchasing very undesirable, which is ironic for a store that sells primarily gift items.

Phil took amazing care of me. I cleaned out my gun safe and found my two college rings and some…read moreother odd gold. I got an amazing price and he was very friendly. I highly recommend at least getting a quote for your gold. Super professional and I will be back!

I found gorgeous earrings on ebay offered by Garwood Coins and Jewelry. I sent a question to the…read moreSeller and received an immediate response. It was very helpful and informative. After purchasing the earrings, the Seller sent them to the Authenticator the same day. Once finished it was shipped to me! I love them. The entire process was quick and stress-free. I will definitely keep this Seller on my favorite Seller list and hope to find another beautiful piece for my collection in their inventory.

Was grocery shopping w my sister. Stopped by as I know the guy from the mall. Bought a drill which…read morehe went on and on how it's a pro drill yada yada. The drill stopped working within a week. When I called and told him I don't think I even could have asked about a return. He went absolutely ballistic. I kept saying don't get so crazy its just a drill, I'll bring it in for you to look at. Then he went on about pawn shops don't take returns, totally untrue and he's not home depot etc. I still am having a hard time believing this guy would go so nuts over a $50 drill. I'm thinking business must not be good to be that rude and unprofessional, he accused me of being on something! I don't use drugs and have an occasional cocktail. I was there in the afternoon after shoprite! I would stay far, far away. Abusive, unprofessional and would not calm down. It was a $50 drill, imagine if it were something expensive? I will throw the drill away and forget it, God only knows what would happen if I actually went there to return it. At least 10 times pawn shops don't take returns, it as is! I said I was sorry I had never been to a pawn shop but nothing I said would get him to calm down. And I went online and pawn shops DO take returns. Wow just Wow!

This place has a totally different vibe, not your typical cash for gold shop. The owner is very…read morepersonable, knowledgeable and fair. My family has used their services many times in the past. Very very credible!!

Went there yesterday November 17, 2025 and was greeted right away. Very nice people and a constant…read moreflow of people coming in while I was there. I was happy with my purchase plus other transaction. Would highly recommend.

I am thoroughly impressed with the service at Monroe Jewelers. I had a watch that needed a new…read morebattery, for $5.99 the battery was replaced, time, date and day set within 5 minutes. Excellent service and a great conversation. Monroe Jewelers buys and sells gold, silver, platinum etc. Check them out if you are in the area.

Great people very very fair on pawning they mske u feel comfortable if u need a few $$$ and have…read morevalueable jewelry in a hurry..!! Soooo check em out..!!

Although it said in many places online that they were indeed open for business at the time I tried…read moreto visit the establishment, they were actually closed. From what I seen from the outside it looked a bit small. In addition to that, it's located on a street where you must pay by meter to park, and on if there isn't any than you may have go around the block/(s) until there is an open meter, unless you have knowledge of this area and happen to know where else to park. Also there are many one way streets in the vicinity around there as well. Hopefully your visit will be more eventful than mine!!

Best price for real gold in the business. Real and lasts while also looks great on me.read more

Do your research. She offered me $9000 less than two other gold buyers offered me. $9000 LESS!!!read more

Beautiful job replacing a large (1/3 carat) diamond on my old family ring. Noticed that one of the…read moreside diamonds was broken and showed me through a loop that it was. Fred gave me three different quality diamonds, at three similar price points to choose from, staying within the original price range quoted. Polished and cleaned a 75-year-old ring. It came out perfectly gorgeous! Fred was great to deal with. Would definitely recommend and go back!

I have always been thrilled with the staff, inventory and service. It's my "go to" store for…read morejewelry and repairs.