Venus jewelers was right on point I had (2) watches that needed batteries. I was told on that Saturday I had to leave them and come back on Monday. I was a bit dissapointed since I was traveling on Thursday and the hours I wouldn't be able to make it but Melanie from Venus Jewlers made it happen the same day and better yet the watches were fixed before the time she gave me. Way to go Melanie thanks for your concern, kindness and help. Carolyn read more

Venus Jewelers is truly the BEST! Johnny helped us design my dream engagement ring, and he was so thorough, detailed, encouraging, and insightful throughout the entire process. Thanks to his expertise and patience, every special detail we wanted was brought to life, and the result is even more beautiful than I imagined. I couldn't be happier!!! read more

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Highly recommend this place, from the moment you were greeted at the door to the moment you leave, it is pure kindness and amazing customer service. I had Johnny assist me with my engagement ring. I've never met somebody who was so funny and so humble he made my experience here 10 out of 10 this will be the place I will be going to for now on for all my bling. read more

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VENUS JEWELERS is so special because tbe people who work there created an environment where EVERYTHING in that store SHINES read more

Venus Jewelers - My Grandmother's Antique Rosary was in pieces and now thanks to the care of Venus Jewelers is perfect again Thank YOU - Jewelry Near Me - Somerset, New Jersey

Personable and still very professional. Service representative was knowledgeable and supportive.

The best jewelry store around. I've been getting my watch batteries and watch adjustments here for years. I am an avid collector of watches, so this is my go-to place for any work that needs to be done. Yesterday I had the pleasure of being waited on by Igor. He told me he has been working there for over 40 years! He was pleasant and a dear to talk to. One day soon I am going to treat myself to a nice piece of jewelry and this is the place I will go to. Always a pleasure be served here. read more

took a 14k gold chain to them as I wanted to sell it, I knew the exact weight ( I have a scale for online selling and postage rates ) and knew the current daily gold price prior to entering - they offered me 50% of melt down value, they advertise that they offer top dollar. Well, maybe they simply didn't want it but the offer was far from that. I realize they have overhead etc but was pretty disappointed... Took it to a pawn shop out of all places a few towns over and got 85% of melt down value and several hundred dollars more. Shop around if you are selling gold as no question I felt they were trying to get over on me as a dunce and left a pretty bad impression... read more

If you are looking for an engagement ring - or any jewelry for that matter - this is the only place you need to go to. Johnny instantly made us feel like a longtime friend. He took us through the process explaining everything in a concise manner - always making sure our questions were answered. I didn't think all of the great reviews were real - until I actually experienced it. This place is the real deal. Might I add we went to Jared first, and the quality of our visit, the knowledge of our salesman, and confidence in our purchase was a night and day difference. Not only was Venus Jewelers competitively priced, but the quality was better than other places as well. I ended up being able to afford better material, and a larger diamond because of Venus Jewelers. And the fact that they do not work on commission made the experience much better. I was rushed or pressured at other stores, but I confidently chose the ring that I could afford at Venus Jewelers (which was more than what I could afford anywhere else). So in all, Johnny and all of the staff at Venus Jewelers deserves more than a 5/5 review, and I can say confidently that "I know a guy" when it comes to Jewelry. read more

I/We had a GREAT experience today. It started with Sophia who greeted us and made us feel welcome. She is awesome as it was she who initially helped me with the piece of jewelry that I had brought in for repairs. I also found that the entire staff, starting with Sophia and Michele (can't recall the names of the others), to be extremely professional, attentive and very knowledgeable. So much so, I was ready to talk myself into a "new purchase" because of this experience. I DEFINITELY recommend Venus Jewelers for all of your jewelry purchases and repairs. read more

Such a great place for engagement rings! Huge variety, very unique selection. Staff is incredibly helpful and friendly.

There is no better jeweler in the Tri-state area! I have been shopping at Venus jewelers for years and I am always impressed with the selection, customization, expertise, and most of all, the customer service. Every single person at Venus is top notch but I spend most of my time with Jason, who clearly loves the business because it shows with each interaction. I've purchased everything from high-end watches to (flawless) diamond studs to custom-designed pieces. Venus--and Jason--always take such amazing care of me. They consistently check in on how I'm doing as well as, reach out when they have something they think I may be interested in. I also love that it's never any pressure to make a purchase they just want to make sure you are well taken care of and satisfied with every visit. read more

A waste of time if you're looking to sell something like an engagement ring. On their website there's a section that says "we buy" and that they offer and it asks you to book a consult. Got to the store and was greeted by a guy in his 30's, I showed him the diamond ring I was trying to sell and he almost instantly tells me that they can only offer the weight of the piece in gold. There are diamonds in the ring that are worth more than the gold. If you're going to promote buying as a service at least put something on your website that makes it clear you'll only pay what the precious metals are worth. Save customers the trip. read more

Back again Ready to purchase our wedding bands Honest and helpful staff Thank you Shannon and Igor Highly recommend !!! read more

I went in here not knowing what to expect, looking for an engagement ring. Johnny helped me find exactly what I was looking for, and was the absolute sweetest man I've ever met. I couldn't be happier with my experience, I would recommend this place to absolutely anybody!! read more

Venus Jewlers is the finest jewlers I have ever known. My family and I have been going to them for over 20years and have never been dissatisfied! In fact every time I've gone to have work done I have been ecstatic and overjoyed with the finished product. On top of quality work they go above and beyond in their customer service. Customers are treated as guest rather than mere dollars. Today I thank them for the beautiful job they did on my engagement ring and wedding rings. read more

Venus Jewelers - Sapphire and diamond engagement ring - Jewelry Near Me - Somerset, New Jersey

This was my 2nd time going to Venus Jewelers, and I highly recommend them. There are jewelry stores much closer to my home, but going to Venus Jewelers is worth the trip. Their customer service is outstanding. Thank you especially to Johnny and Igor who both worked with me. read more

Went there with a ton of silver jewelry to be cleaned because it was tarnished. (About 6 necklaces and 2 rings). I'm a frequent customer there but just had to comment on how despite the profit that could be made, their lovely counter woman steered me away from the cleaning and gave me a polishing cloth and offered their jewelry cleaner as a viable solution. I went home and took care of the items myself and they looked brand new. That right there was integrity and will keep me coming back. Love this place. Thank you for your kindness. read more

I needed a necklace repaired as well as my post earrings to be converted to regular hanging earrings so I went to Venus Jewelers where I know and trust they will do a great job. Simone helped me when I brought the items in to be repaired and gave me a date as to when they would be finished. She was poite, professional and friendly. When I went back to pick up my jewelry, Simone checked me out and even gave me an official cardboard box with my items inside. I would highly recommend Venus Jewelers to all my friends and family. read more

I love Venus Jewelers. Ever since my wife discovered it 10+ years ago, we've been coming. The staff is first-rate: knowledgeable, friendly and professional. No hard sell here. I highly recommend this place. read more

Nothing but good things to say about this place. The staff are incredible and their Jeweler does awesome work. I purchased my wife's engagement ring, wedding band and custom earrings from here. They helped me pick a perfect center stone for the ring set I chose and worked well with my budget. I worked with Igor for all of the purchases and he was great. The custom earrings were absolutely beautiful. I had some diamonds from my wifes grandmothers old ring which they used along with some new Sapphires.The jeweler did 3d mock ups on his computer to show what the earrings would look like before I chose which one I liked most. They purchase gold and silver as well if you have some broken or unused items. I would highly recommend taking a stop in if you are in the market for some jewelry! read more

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So thankful for the Venus staff in fixing my ring and making it look like new!! Xx I originally purchased the ring from Jared's and they gave me someone else's ring after the inspection. This is what prompted me to do some research and to Venus. They already come highly recommended online. Have an amazing store with gorgeous jewelry, on-site repair, and and their staff makes you feel at home and in good hands. Thanks to Venus, I will never have to go anywhere else. :) read more

Venus Jewelers - No more loose stone, thank you Venus!! - Jewelry Near Me - Somerset, New Jersey

Very nice people, friendly atmosphere. I'm not from around there but I didn't feel like an outsider. I went to get a quote of a piece for jewelry. Though I didn't end up doing business with them, I still had a good experience. Thank you Venus Jewelers! read more

I recently visited Venus jeweler's, because I acquired a bit of jewelry after my grandma passed on and needed help figuring out what I had. I wasn't sure what I had and was nervous it was a waste of their time. NEVER, they said. For what normally would be a very emotionally and trying time, Shannon made it very comfortable for me and was very knowledgeable in her industry. She took her time and looked at every piece I brought in. That alone was a big task and then explained her findings with great detail. I not only left feeling like family, I left learning something. The time and dedication Shannon gave me was unmeasurable and I thank you from the bottom of my heart. Shannon cared for my jewelry like it was her own this made the process that more pleasurable and easier to trust. I definitely got the best price for the jewelry and glad I went to them for this process. Thank you Shannon and Venus for taking such great care of me. Naomi Rose read more

Cant say enough good things about Venus Jewelers! When my daughter list a stone from her engagement ring right before her wedding,Venus to the rescue! AND they didn't charge as a wedding gift to our family. This is why they have the love and support of not only the Regan's but of the Franklin Community! read more

I've had the most excellent customer service at Venus. Everyone was very friendly, from the moment of walking in and being greeted by Jason to the Help and knowledge provided by Jonny & Igor . They are all so knowledgeable , and very honest. They're not there to make a one time sale, they are truly there to ensure you become a lifetime Client. The excellent business integrity they have shown and provided, makes me recommend them to every person I know! read more

Great place! We had to get a ring design fixed, that they didn't do right, and before I even get into that situation, let me just say how great I think it is that they offer you tea or coffee. Never have I ever been in a place that has that special addition, and I'm not a huge fan of coffee, but this was a nice sweet coffee. This was some sort of sugar cookie coffee, and it was very nice and sweet. Maybe, the main reason I don't like coffee, is because I've only had it plain, and never with anything sweet. The jewelers did a great job with the fixing of the design of my friend's ring. Staff is friendly, and it's never a long wait. They also have a wide variety of jewelry, which I love as well! Awesome place! read more

I've always been treated with great respect there, even though I usually have only minor repairs for jewelry and watches. All the people who work in the store are knowledgeable and helpful. I highly recommend them for anything connected with jewelry. read more

Donna has been so helpful throughout choosing my engagement ring, bringing in bands and diamonds and helping us pair them together and bringing in bands to help to choose a wedding band. There is a great selection in store and if you want something specific they are more than happy to help find it. Very much highly recommend this place. read more

Venus Jewelers - Jewelry Near Me - Somerset, New Jersey

We have been customers for a very long time now and Venus is the only place we will go for Jewelry or Watches. We have purchased inexpensive little pieces as gifts for young relatives and some very beautiful and complex pieces for my wife, and more than a couple of watches. They alway are friendly and knowledgable, and I have always found them completely trustworthy and professional. We always can find unusual and unique pieces there.They did a remarkable repair of a very sentimentally important ring my wife got from her grandmother, and it was perfect. It's wonderful to have a local family business that can provide anything a bigger, more expensive city jeweler could. read more

As a young professional couple looking for engagement rings you are rarely taken seriously. My fiancé and I had done a majority of our shopping in the diamond district and found ourselves easily overwhelmed by pushy shop keeps that wanted a sale and if you were browsing they wanted you out the door. The experience at Venus was quite the opposite. From the moment we entered we were welcomed by Donna who was happy to show us a variety of rings. She sat down with us and thoroughly explained different characteristics of certain diamonds and settings to give us a much better understanding of what we were really getting. After this encounter I knew I wanted to work with them. I had purchased my stone separately but I decided I wanted to still give venus jewelers my business so I purchased my setting and had the ring put together by them. They definitely did not disappoint from start to finish every meeting with them I felt welcomed and not rushed or pushed aside. They always kept in touch and not in an overwhelming manner to keep me in the loop. Thank you Venus thank you Donna. You have my business for life. read more

Venus Jewelers - Jewelry Near Me - Somerset, New Jersey

Got my wedding ring made a bit larger thanks to aging lol, and my daughter got a 2nd piercing in her ears today. Excellent service. Much care was taken with both of us. Placement of 2nd holes was perfect! My daughter keeps looking in the mirror admiring the earrings and how well they look with her first piercings. I am a lifelong customer - got my ears pierced when I was 16 at Venus. Have subsequently bought several pieces of jewelry over the years, gotten pieces remade and fixed, and would not think of going anywhere else. read more

Very friendly accommodating knowledgeable and efficient staff. Sized my watches without charge, changed the batteries and bands without appointments. Great customer service and follow up. Also sized a ring for me very nicely. My daughter and her fiancé (recently her husband!) had my mother's engagement ring sized and spruced up here. It looks incredibly beautiful! They also purchased their wedding bands here. In fact that's why I came, based on their experience! I highly recommend this establishment - the reviews are correct! read more

Go here for jewelry. Avoid the mall. You will learn so much about quality and about what to look for. Venus transcends all of the big stores you see commercials for on TV in terms of attentiveness and honesty. They are not pushy because they do not have to be. The gems speak for themselves. Venus will show what they are saying. read more

It is said when an establishment that sells jewelry has poor customer service. I walked in and did not even get greeted or noticed. It was two staff members working with one client and it's five other customers looking for help and their is no one there who cares. I would not recommend this jewelry store, I would rather go to a mom and pop Jewelry store at least they will greet you. read more

My mother asked me to get her a charm for her necklace of a girl with my niece's name and birth date inscribed on the back. I stopped by Venus Jeweler's on Saturday and was greeted promptly. Donna looked at the photo of my mother's other charms and was able to immediately find it in a book and order it. Even though this was a small purchase I felt like my business was valued. Great store and I highly recommend them. read more

I had such a wonderful experience purchasing my engagement ring at Venus Jewelers. They were so friendly and helpful in selecting the best ring. I visited them several times to make sure the ring, setting, and stone was perfect. Prices were very competitive. I would highly recommend the store for any jewelry purchase. read more

I came in to have 2 green (tsvarite) garnets made into a pair of earrings The personnel were fully supportive, had great suggestions and a few days later I was the proud owner of a pair of personalized earrings! Another visit: they had a wonderful ruby ring. Naturally they are interested in selling, in the helpful sort of way. I thought it was a great choice for my bride. Now, she thinks so too! The personnel possess great knowledge, exhibit harmony between each other & put your satisfaction as top priority. They are all you would like in a local jewelry store. No comparison to a mall counterpart & more like the better stores of NYC. Harry Winston & Tiffany have more high end choices but their staff are no more talented. Very highly recommend! read more

Went to get the watch band and battery changed on my Movado they couldn't have been nicer! I had never been in that store before and they greeted and treated me with FANTASTIC customer service! Owner and team were spot on will be back! read more

Very nice inside, very luxurious atmosphere. My "Jewlery" is limited to watches, but Venus has helped me with so many of my watches when I need the band resized or batteries replaced. The staff is super friendly as well. I honestly never knew such a place could exist somewhere like an Easton Ave strip mall. You will not regret doing business with these people. read more

Top notch service and staff. Shannon was a gem. Pun intended. :) She flawlessly walked my fiancee and I through the ring buying process. Very knowledgeable. Always my go to jeweler. read more