These folks are incredible. They have helped us through what for us were tricky situations,…read moreproviding solutions in helping us deal with my brother in Chicago with Alzheimer's. They know their stuff and how to use it to help. I cannot recommend them highly enough.

Had great service by the manager, tellers and especially Sandra in member services (second time I…read morecame in ) . I appreciate them taking time to explain there banking products and services. Super nice Sandra was !! Thank you ! Also Phil S from the north branch got back to me Immediately over a small problem!! Wow exactly why he's in management !! Impressed with chase today!

I'm 18 years old, and was looking to get my first credit card with Wells Fargo. I went online and…read moresubmitted my information and the card that was recommended for me was a Wells Fargo Secured credit card which I had to put money down on as my line of credit to use it. I was completely ok with that and verified that they may take $500 out of my checking account for the card as my line of credit, and submitted my application. Shortly after applying for this card however, I realized that I qualified for a college card with better benefits and lower interest, so as soon as the card came and they took the $500 out of my bank account I went in and cancelled the Secured card in favor of the College card, and a nice account named Heather helped me do it. I was told the money would be returned in 3-5 business days, no problem. After 5 business days I emailed the accountant Heather who helped me to ask about the delay, and over the course of several days and emails later, she tells me it may take up to 30 days to get my $500 refund. 30 days, not 3-5 like I was told by their credit department rep, 30. At this point I was frustrated, being an 18 year old college student, I don't exactly have $500 to throw around willy nilly. I thanked Heather for her assistance and waited. Today marks 30 days since my cancellation of the card on January 27th, and still no refund. I went in and spoke with Heather again who contacted their financial representative and apparently there had been an "error on their part" that requires 14 days of research and paperwork, and after another 14 days of waiting, they will CONTACT me to discuss the problem and then make ARRANGEMENTS for my refund. At this point that means after 44 days of waiting, they will contact me to tell me how much longer I will have to wait in addition to that. Horrible service, ridiculous wait for my refund, and I received an awkward apology from Heather on my way out about how "unfortunate" the situation was. Yes, it is very unfortunate. I can't believe it takes over a month and a half to return MY money from your own departments into an account that I have with your company! As soon as I have the opportunity too, I will be closing my accounts at this banking chain. I feel as though I was taken advantage of and that they're in no hurry to return my deposit, and the lack of correct information they gave me about the wait time when I went in to make the card cancellation is absolutely ridiculous.

What a great branch manager Lisa and Heather are knowledgeable and friendly. Customer service is…read morewonderful at this branch they not only know their jobs but are wonderful people!

I love chase bank, I was originally with them when they were Washington mutual bank, Chase buying…read morethem out made me a little nervous at first but I have stayed with them since the change, they always have great customer service, a lot of locations are open Saturday's, this location happens to be in a Fred Meyer I just came to use the ATM this time. It thought I would leave my feedback on the bank in general.

WaFed in LaConner feels like a small hometown bank. Always friendly and accommodating. They make a…read morepoint of knowing their customer's names. You don't get that much anymore in this digital age so it's refreshing. Thanks WaFed LaConner!

Everytime,I goto this branch, The employees are so dang nice…read moreand helpful. I always learn something new about my banking needs here. Unexpectedly I find this my favorite place to do all my banking needs. Thank you

Great place went there after closing the crazy chase nonsense. From the first day on have greeted…read moreme by name. On line banking is amazing. Easy and you have heaps of options including budgeting.open on Saturdays

Very nice staff, who put up with my crankiness, and I apologize for that. Why this business does…read morenot take debit cards, however, is beyond me. Checks are obsolete. I do carry cash, but in small amounts only. My 10 minute title change turned into a half hour irritation (wasteful trip to the bank up-town to withdraw enough cash, then back down-town to complete my transaction). Sorry, but my future business will be elsewhere. Thanks, Hans, for your prompt reply. Sounds like the problem is with the State. Odd that one can renew most things on-line (which obviously requires using a debit or charge card) - who would one address to fix this idiotic snafu?

They saved me over $2000 a year on car insurance! They'll be getting all my business!read more

Years ago I made the switch from doing my own taxes and started using Bill and his team at…read moreSuperfast Tax. They truly are super FAST! Not only are they very efficient, they are extremely knowledgeable and of course so friendly. I cannot recommend their services enough and have referred many of my family and friends to use their services.