Very good care. This office has recently updated their…read morefacilities on the right lower level, and are currently updating more facilities on the lower floor. All doctors I've seen, my GP and also other doctors when mine was unavailable, have been lovely. They have finally fixed a lot of their appointment making issues and now have a modern online appointment scheduling system with app compatibility, but also now have way less availability than previously for some reason. The past two times I've needed quick care, I wasn't able to get an appointment for nearly a week. (Ended up going to urgent care for help instead) A minimum of 5 days for a pressing issue is normal. They don't allow you to walk in and wait for an opening to pop up. Overall, the care is VERY good when you can get in and I hope they will continue to do updates with updates to the upstairs as well.

Horrible office structure. It's impossible to get in contact with anyone that actually works at the…read morefacility. Every single time I call, I'm sent to an answering service. I've left several messages for a MONTH regarding a prescription REFILL and NO ONE ever called me back! Definitely never going back. I pay high insurance premiums and they treat patients like it's a walk in clinic in the hood.

I was looking for a doctor after having a few that would either kept me waiting for hours in the…read morewaiting room or not give me thorough evaluations and rushing through them. Dr. Desir was referred to me a few years ago and I have not had to look any further. The office is clean and they practice safety precautions and there are plastic shields between the chairs. She is very professional and very attentive. There is never a long wait and I am usually seen within 10-15 min of arriving by the nurse for blood work and then seen by Dr Desir within 10-15 min after that. Once in the exam room She really talks to you and asks questions and is able to connect on a personal level. She does not try to rush you out the door. She has limited hours so it could be a challenge connecting between visits but if you have the portal she is good with responding to your messages sent through the portal. She is caring, personable, thorough, and friendly. I even had my mother and mother in law come from Florida to see her because they were not getting the attention and care I thought they should get. So now they travel for visits. I also need to mention that the staff is also amazing. They are friendly and very helpful. If you are looking for a good Doctor, I highly recommend Dr. Desir.

I was looking for a good doctor and I know I can say I'm extremely happy with Dr.Desir . She's very…read moresweet and professional. This location is pretty tiny . It's inside of a home. I called and made an appointment. Made a 345PM appointment . When I walked in i had to fill out some forms since I'm a new patient here and was seen first by a nurse who took my blood ( forgot her name ) and then was seen by Dr. Desir . I was done in about a hour or less .I wasn't sure if I was going to like her or not since it was my first time there. She was very kind asked about everything like a doctor should do . And she also made me feel really comfortable. Would definitely recommend her . She's one of the nicest doctor I met in a really long time.

Secretaries look like they work at a diner, the whole staff smokes cigarettes. If you're late,…read morethey'll charge you $20 but when they're late, it's OK.

Thought I had found the doctor that actually cared about his patients I was wrong. The manner in…read morewhich I was treated in that office on Monday was short of despicable. I will never return to this office.

I really like this doctor and his easy-going attitude. The two times I have been here for a…read morephysical have been quick and painless. I think people need more than that in a general practitioner. My only complaint is when I went to get a thyroid scan I had to call him numerous times to get his feedback on the scan. The process literally took a month just to track him down. His staff is decent at trying to track him down but be prepared to wait on the line for 5 to 10 minutes. The whole practice seems to lack compassion and familiarity with the patient. Overall I probably won't stay with this doctor but I've been to worse.

Dr. Hilepo is great but his office staff are truly the worst. Recently, I was incorrectly billed…read more(they claim my insurance was cancelled - no, I am still with the same employer and have the same great insurance). The staff members are unpleasant and incompetent and trying to secure an appointment at a time outside of normal business hours is nearly impossible.

-I made an appointment TWO WEEKS ago for 4/16 -Day before…read moreappointment, I am told the doctor can't see me, but a PA can -Day of appointment, I am told that they are switching the time AND the PA -I canceled at time of appointment. #SoDone The office is highly disorganized and the documents they ask you to sign are well beyond what most practices ask. Do not waste your time. Find a primary associated with NYU or one of the better hospitals. Thanks to Arsenio Medical, I have to wait another 10 days to see another doctor because of their ineptitude.

This place is a joke! I made an appointment for 1230pm I arrived at 12:22 and waited over an hour…read moreand 45 minutes to see someone. To top it off there are a few of the front office staff that need an attitude check especially with patients that are sick. Why make appointments? Why not schedule less patients? Why waste peoples time when they are sick? Makes zero sense to me if I ran my business like this I would have no clients! If I could give them less stars I would. The only saving grace is the doctors if it wasn't for them I would have left after waiting so long. But I WOULD HIGHLY RECOMMEND YOU GO ELSEWHERE if you're sick.

Dr Andre Spindler is very knowledgeable. He has been by my doctor for years. And Dr Belovin is also…read morevery knowledgeable when it comes to cardio. The two of them are the best

Dr. Spindler has a Great personality. He is Extremely patient, Listens and explains all my…read moreconcerns in the way that I can understand. He is very Easy to talk to. He's been my primary care doctor for well over ten years I have to say that he's the absolute "BEST" !!! The office staff is fabulous. Easy to make appointments. Dawn is who greets you upon entering the office. She's so sweet and friendly. If your looking for a new place for your health care, I highly recommend Dr. Andre Spindler in Bayside..

Disclaimer : I write reviews after about 3 visits to ensure I've had enough interactions with an…read moreestablishment and to ensure my reviews are fair. Please keep in mind that the practice has several doctors. This review is specifically for Dr. Charlene Grace- Foster. I recently changed PCP because I didn't feel as though my past practitioner's office staff did a good job with getting test results etc back to me in a timely fashion. After a frustrating search, I think I've landed my dream team. For me, it's super important that reception receives me well and that process is seamless because it sets the tone for the visit. My first visit was with the Rockville Center location. The staff was incredibly warm and check in was easeful. Wait time was less than 20 mins. The intake forms were very through even asking about my sleep patterns and mental health. I appreciate a good screening as long as they are actually going to use the information to serve me well. I was super impressed that before I even saw the Dr that they ran an EKG and outside of vitals was having conversations with me about bone density test and scheduling my first colonoscopy since I'm now middle-aged( gasp). Dr. Foster introduced herself and asked me what brought me in. It took a while for me to feel relaxed in her presence. We had conversations about everything that was concerning for me, I asked for what I needed and was satisfied with the quality of the experience but my 2nd visit was the game-changer. Less than two weeks later, I had to revisit as I got ill. For this visit I saw her in Valley Stream which is a much smaller location. Before we even addressed my labs and the results of my tests, she checked in with me. She actually paused to put the person ahead of the procedure and that really made me feel seen. We were able to connect as women, mothers and that reminded me of why representation in health care matters so much for me as a black, Caribbean woman. I walked away feeling really connected and confident that I was in good hands. Delivery of results and RX has been great and I look forward to a longstanding relationship with my Dr and the practice.

After more than 10 years with Todd helpers practice, I'm 82 disabled. I can't get to the office the…read moreoffice they gave me a real hard time the manager I lost it said s word , so the office manager I just got in touch with Dr. Todd helper I haven't seen him in 10 years though and they call me back this morning so you'll have to find another doctor. He said oh he doesn't want to see me anymore and they wouldn't answer that question. I don't know why, but he takes the office staff word every time of them the patient the office staff is more important than the patient. It seems so I have to find another doctor. It's like elder abuse in my case.