I love this place!…read more Everyone is so friendly and very helpful! The workers are so caring and kind when it comes to their staff and customers. It's always so fun to go in and to be there and even more fun to play music! The staff are so patient with us and very good at communicating. They are very supportive and also encouraging!

My 8 year old daughter has been taking piano here for almost a year…read more The space is so beautiful and Mr. Kevin is so patient with her and with a focus on basics like major and minor scales, she is developing a good musical foundation. Oh! And they have the best couches to wait on!

I contacted Seth about having a custom design painted on my guitar. Seth ran through several mock…read moreups with me and gave me expert advice on deciding on a final design that I really love. He kept me up to date on the progress and went the extra mile to do a super high quality job and keep on schedule even when a third party vendor added a delay. His attention to detail and level of professionalism is outstanding and I can't recommend him highly enough.

I can certainly say that this school ROCKS! The Rock Recitals are incredibly fun and the teachers…read moreare really engaging, professional, and experienced. Best of all, they come to my house so I don't have to waste gas or time driving around. Thanks Guys!

Wow- what a great experience for a first time middle school band mom!…read more The friendly employee (I wish I remembered her name!) made the processes quick and painless! We were given all the information needed to rent a trombone, necessary books and cleaning equipment. Their 'rent with an option to buy' is a great deal if your kiddo is set on an instrument for a few years. 5 stars! Mom approved!

I've had a flute for about 40 years. This is my Baby. I've taken it to other places in the area to…read morehave it fixed and they did my Baby wrong. :-). I brought it to the San Diego Music Studio and spoke with both Brian and David. Not only did they fix it under their estimate, but I haven't heard my Baby sing so beautifully in the last 40 years thank you so much

The best music store for guitars in North County. The store is well-stocked, and staff is…read moreknowledgeable. I always try to stop by when I am in town. On my last trip there, I was delighted to find that I could rent a guitar for a month for $60 (I took home a Yamaha Revstar Element - nice playing instrument).

Great products and not overpriced. Thanks Jeff . Definitely coming back.. called on the spot and…read moredecided to come

Bertrand's Music is a music store focused on "school band & orchestra sales, rentals, lessons, and…read morerepair," as stated on their website. Our middle school band teachers works with Bertrand's Music exclusively and I understand that they trust them. The store itself looks nice. They had some instruments for sale displayed, along with music books. They have rooms for lessons in the back. The parking lot is usually congested though and parking is not easy. Our experience is only with getting an instrument repair quote from them. I'm sure the lessons and rentals are just fine here, but we would not exactly recommend Bertrand's for repairs, especially if you weren't even referred to come here by your school band for an instrument that belongs to the school. They have to ship out the instrument somewhere off site to even give us a quote, and we had to wait ten business days just to hear back that the instrument was unsalvageable and not worth repairing. They were unable to provide us with any written detail of what exactly needed to be repaired and what the cost would be. I'm not sure why they do it like this, because it appears a bit unprofessional. If you're looking for someone to repair a specific instrument that you own, we don't think this is the perfect place to bring it. It would probably be best to find someone who specializes in repairing that instrument to do it on site. Repairs were just one aspect of their business and it's technically a relationship between the school band and Bertrand's, so it didn't bother us. The staff were very nice and accommodating, and we appreciated that. They provided us with a receipt that the school needed, and it was as simple as that. Thank you!

We brought a saxophone in for a repair estimate and they quoted over $1,000 for an "overhaul" that…read moreit "needed". That's more than the instrument is worth. Then I found B&H music in Escondido- they cleaned, adjusted, and replaced the cork for the saxophone for under $70 AND gave us a free loaner saxophone in the meantime. Their turnaround time was only a few days and Bertrand's quoted me 5-7 weeks for repair and would charge for a rental instrument for that time. It's worth a 20 minute drive to save over $1,000! What a rip off. I'd give zero stars to Bertrand's if I could.

Amazing instructors with a wide range of talents to enhance your skills and knowledge. From choir,…read moreto strings; this place will bring you to the next level. We are using them for piano, double bass, and violin lessons. They are exceptional with our 10 and 13 yo. My children's love for music continues to grow and they're always excited to come to practice.

It's wonderful! My son attends Muse Academy and plays the piano, and he has improved so much over…read morethe past year. I can really see how much effort they put into teaching musical instruments. They also offer a virtual option if you can't make it in person. The teachers are great, and the overall atmosphere is excellent!

First time at this store, went in to get a used guitar up to date, the owner was great at educating…read moreme and was always extremely helpful, respectful and patient. He explains everything so well. Got the guitar serviced at an affordable price, I can definitely say I will be coming back. Forget the other guitar place I went. Don't waste your time anywhere else.

Absolute gem of a store! The owner (for 35+ years, wow!) was very helpful with the purchase of a…read morebrand new alto saxophone for my high school daughter who has outgrown her beginner saxophone. They are an authorized Yamaha dealer and the reviews on here were spot on. Prices were fair, and the service was personal and knowledgeable. You can tell they truly care about music education and their customers. We left with a beautiful instrument and a very happy young musician. Highly recommend this place to any parent or student looking for quality instruments and honest guidance.