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    Services - B & H Music

    Musical instruments and teachers

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    Proud owner of a brand new violin
    Jo B.

    Five Stars are not enough to rate this misic store. My daughter had an amazing experience buying her new violin. Mr. Joseph was very professional and was very patient during our transaction. There are variety of instruments to choose from, no upsell and no pressure environment. I recommend this store 100% Until next time, we will buy again.

    The mic holder clasp that I bought here fit my extra large mic.

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    2 years ago

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    6 years ago

    Business owner information

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    Joseph P.

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    7 years ago

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    10 years ago

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    8 years ago

    Business owner information

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    Joseph P.

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    6 years ago

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    10 years ago

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    6 years ago

    Joseph is incredibly patient with my little guy. He is learning like a sponge. He's enjoying it. Recommend Band H!

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    10 years ago

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    12 years ago

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    9 years ago

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    10 years ago

    I am renting a violin for my son (7yr) old from B&H. The teacher agrees that this is the best small violin she has ever seen :) Thank you

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    13 years ago

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    Ask the Community - B & H Music

    How much for piano lesson for my 11 years old?

    Hello We have 4 piano teachers who set their own prices. Two are $40 per half hour and two are $35. We have a master schedule at the front if you want to book that way.… Read more

    View All 4 Questions

    Review Highlights - B & H Music

    I only needed acoustic guitar bridge pins, but the gentleman who helped me treated me as if I were buying a guitar.

    Mentioned in 10 reviews

    Read more highlights

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    Bertrand's Music

    Bertrand's Music

    4.5
    (103 reviews)
    $$

    Bertrand's Music is a music store focused on "school band & orchestra sales, rentals, lessons, and…read morerepair," as stated on their website. Our middle school band teachers works with Bertrand's Music exclusively and I understand that they trust them. The store itself looks nice. They had some instruments for sale displayed, along with music books. They have rooms for lessons in the back. The parking lot is usually congested though and parking is not easy. Our experience is only with getting an instrument repair quote from them. I'm sure the lessons and rentals are just fine here, but we would not exactly recommend Bertrand's for repairs, especially if you weren't even referred to come here by your school band for an instrument that belongs to the school. They have to ship out the instrument somewhere off site to even give us a quote, and we had to wait ten business days just to hear back that the instrument was unsalvageable and not worth repairing. They were unable to provide us with any written detail of what exactly needed to be repaired and what the cost would be. I'm not sure why they do it like this, because it appears a bit unprofessional. If you're looking for someone to repair a specific instrument that you own, we don't think this is the perfect place to bring it. It would probably be best to find someone who specializes in repairing that instrument to do it on site. Repairs were just one aspect of their business and it's technically a relationship between the school band and Bertrand's, so it didn't bother us. The staff were very nice and accommodating, and we appreciated that. They provided us with a receipt that the school needed, and it was as simple as that. Thank you!

    We brought a saxophone in for a repair estimate and they quoted over $1,000 for an "overhaul" that…read moreit "needed". That's more than the instrument is worth. Then I found B&H music in Escondido- they cleaned, adjusted, and replaced the cork for the saxophone for under $70 AND gave us a free loaner saxophone in the meantime. Their turnaround time was only a few days and Bertrand's quoted me 5-7 weeks for repair and would charge for a rental instrument for that time. It's worth a 20 minute drive to save over $1,000! What a rip off. I'd give zero stars to Bertrand's if I could.

    Guitar Center

    Guitar Center

    3.0
    (265 reviews)
    $$

    I normally don't write reviews, but my recent experience with the Guitar Center San Marcos Lessons…read moreDepartment needs to be shared, especially for parents considering lessons for their children. My son has been taking guitar lessons here for months and absolutely loves his instructor, Tristan. Unfortunately, the issue isn't with the instructors, it's with the front-end communication and customer service. After two of my credit cards were compromised, a number of auto-renew subscriptions needed updating. At no point, phone, text, or in person--did anyone from Guitar Center notify me of a declined payment, despite the Lessons Lead repeatedly claiming they "called" and "spoke to me in person." I checked my call history. The last call I received from Guitar Center was October 16, and it was simply Tristan confirming my son was running two minutes late. That's it. No billing conversation. No declined-card conversation. No warning. Nothing. Beyond that, my son (a minor) was physically in the store for his lessons throughout November. If someone had truly spoken to me "in person," as claimed, I would (1) remember it and (2) logically update my payment method on the spot. That's basic common sense. But no one--neither Lily nor Greg, the two people supposedly escalating the issue--ever approached us. In fact, I couldn't identify them if I tried, because no one ever actually spoke to us. The most upsetting part? My son was left sitting alone, waiting, because his lessons were suddenly canceled without any communication. No one told him. No one told me. That is not acceptable treatment of a child. When I reached out for clarification, I received a generic, copy-and-paste email insisting they had reached out "multiple times." They hadn't. And when I pointed this out, with dates and call records, the response doubled down instead of acknowledging the missteps. I pride myself on honesty and integrity, especially when it comes to my children. Being told that things happened that objectively did not happen is frustrating, dismissive, and frankly unprofessional. To be absolutely clear: No calls were made. No in-person conversations occurred. No texts were sent. And my child should never have been left unattended because of an internal communication breakdown. The instructors are great,but the lesson administration needs serious improvement. Parents deserve transparent communication, accountability, and accuracy, especially when the wellbeing and experience of a child are involved. I hope management takes this feedback to heart so other families don't have the same experience. My son loved his lessons and his instructor, but the customer service side made what should have been an easy fix both stressful and disappointing.

    You got my money, but you've lost my business…read more (paraphrased) Me: I'm looking for a Yamaha P-45. Guitar Center guy (eyes lighting up like he just spotted a commission): Sure thing. (Shows me the P-45, then immediately pivots to upsell.) If you're looking for hammer action that feels like a real piano, you'll want this next model up. Me: How much is that one? Him: $699. Me: That's out of my budget and I thought the P-45 was hammer action? Him: No, it's weighted, not hammer action. You need this one for that. Me: ...Okay. I'm going to stick with the P-45. Purchase complete. Me, later at home, checking Yamaha's official site: Graded Hammer Standard (GHS) Action. So. Either he didn't know what he was talking about... or he did and thought I didn't. Either way: 1. You got the sale. 2. You won't get another.

    B & H Music - theater - Updated July 2026

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