I started coming to PhysioStrength based on the recommendation of a friend and couldn't be happier…read more My previous PT office got the job done but wasn't assisting in my personal progression goals. Dr Derek redefines the role of PT, is constantly checking in and making adjustments based off of what he sees and my physical goals. It is clear that there is a system in place and the PT accountability is apparent. If your goal is to progress thru an injury, come see Dr Derek at Physiostrength.

I get excellent care from Dr Michael O'Connor, PT. He's helping me post partial knee replacement…read morewith gaining more knee flexion, strengthening area, range of motion. He keeps my sessions varied. I get very good care from front desk, too.

I highly recommend to all my friends and family who have any physical therapy needs. Everyone who…read moreworks here is more than GREAT! Sydney & Craig are so awesome and I am so blessed to have had them during the recovery process after not being able to walk for 3 months... thank you again...

Had trouble navigating their site to leave a Google review so decided to use YELP instead. Kathy…read moreE. was my hand therapist for six months. She is experienced, kind, knowledgeable and patient. I would highly recommend her! Debbie

Subject: Formal Complaint Regarding Unprofessional and Discriminatory Treatment…read more I am writing to formally express my concern and disappointment regarding the way I was treated during my recent visit to Elite Physical Therapy. I have been a patient of your clinic for nearly 10 years, returning as needed. Over that time, I have consistently paid for services both through insurance and out-of-pocket, including recent visits where I paid approximately $120 per session and $135 for my initial evaluation. I have always met my financial obligations. During my most recent visit, I informed your office that I would be approximately 10 minutes late. Upon arrival, I was told my session would be reduced to 15 minutes, which did not work for my schedule. Despite this, I was still willing to proceed and pay any applicable fee. I was not previously informed of any $40 late or no-show fee. However, what occurred next was completely unacceptable. The moment I entered the clinic, I was not greeted professionally or addressed by name. Instead, I was immediately confronted about payment in a loud and public manner. While standing at the front desk, a staff member stated loudly, in front of other patients, "You need to pay the $40 fee before we see you." This drew unnecessary attention and caused other patients to turn and look at me. This approach was humiliating and implied that I was unwilling or unable to pay my bill, which is entirely untrue. I have never had an issue paying for services and have consistently handled payment either before or after my visits. Being addressed in this way--publicly and without discretion--was deeply disrespectful. Additionally, as a minority, the tone and manner in which I was spoken to felt discriminatory and demeaning. It created a hostile and uncomfortable environment. No patient should feel singled out or judged in this way. I also want to share that I am currently going through an extremely difficult time, having lost my wife just two months ago. I came to your clinic seeking care and support, and instead left feeling embarrassed, disrespected, and emotionally distressed. When I raised my concern, I was told that the staff member "did not mean it that way." Respectfully, intent does not excuse the impact. The experience itself was inappropriate and unacceptable. After many years as a patient, I expected a higher level of professionalism, respect, and discretion. I respectfully request the following: * A formal acknowledgment of this incident * A clear explanation of your patient communication and payment policies * Assurance that staff are trained to address patients privately and respectfully * Clarification as to whether this reflects standard practice within your clinic I hope this matter is taken seriously so that no other patient has a similar experience. Sincerely, Seon Smith

I just completed two months of treatment for neck pain. Having worked with three different…read moretherapists, I feel that I now have the tools to control the pain and stiffness in my neck. They were honest with me about what could and what could not be done. I was impressed with the knowledge and soothed by the kindness of all three therapists. The logistics of making appointments was simple, thanks to a very competent front-desk staff. Highly recommend!

All in all, a very pleasant and satisfying experience. It begins with the initial greeting by…read moreMargaret, who is friendly and efficient. My knee surgery rehab was led by Nolan, who was obviously skilled and knowledgeable, as well as patient and encouraging. I was very happy with my results and would gladly recommend to anyone.

I needed to have therapy for my weakening hips The therapy I received has been terrific. Katlynn is…read morea true professional who listens to my concerns and acts accordingly. this is a first class operation. the front desk is managed by a. very professional and pleasant woman.

This out-patient physical therapy center is A+. Great facility, top notch rehabiliation equipment,…read moreand even better are the outstanding physical therapists. Located off of Division Street, parking is relatively easy around the block. The entrance is very professional and once you enter, the administrative staff are caring and professional. The building offers a great view of Mt. Rainer and the downtown of Tacoma. I would highly recommend this healthcare provider for your restoration of movement and improvement of sports performance.

My partner and I have been "patients" of the "patience" of 3D PT care for several months. Such…read moreincredibly compassionate, knowledgable, (and, yes, patient) therapists at 3DPT. Their care has produced incredible results for both of us. My partner's multi-complex needs, from more than one diagnoses, required a depth of understanding for how multiple medical issues interplay with each other which the PT has to unravel and understand on multiple levels. Jordan, his main PT, went above and beyond with setting him up with a toolkit of exercises to do at home while continuing care at 3DPT.

My name is Harvey I get pool therapy everyone there is soooo great you get the best therapy ever I…read morelove going there and think everyone should experience what it is like to be treated with greatness and it works one billion stars to the staff the therapists and the owner for making me feel like a king God bless everyone there

Attitude is the Key ingredient here at Westgate Physical Therapy. Between Cynthia, John, and…read moreMelissa and the staff of assistants this place thrives with positive Attitude and energy! They alway listen closely to what you say verbally and what your body is saying also. These people are genuinely invested in your recovery and wellness. John has a great technique of telling a funny story to help you relax and take your mind off your injury as he works you loose getting you ready for your paces. Melissa is always intuitive of what you are going through. "look up so I can see your face" this way you can't hide when the pain impacting your rehab. Crazy schedule? Cynthia always finds a way to make it work. Pure genius and patient with people like me who forget their schedule. I feel the difference every week and I'm glad my care and rehabilitation is in their competent hands.

In LA, if a business doesn't have reviews, or has few reviews, it means something is wrong with…read moreit. In Tacoma, it just means a true Yelper hasn't visited yet! My fiancee is stationed at JBLM and needs to continue his PT. He called this place after finding this place through his insurance he gave them a call and interrogated them, which is his standard procedure. His first impression? The receptionist picked up and sounded confident, a plus in his books. Well the result of that call is that he became a patient! He has been here about 6 times. He comes in, signs in and doesn't even get a chance to sit down as they already call him in! The only person who is ever in the waiting room for more than 2 minutes is me! I've seen multiple different patients come in and they are all treated the same. The ladies are kind and courtesy and have a bond with each patient. They are even kind to me, offering me coffee on some days. And they spend about 1.5 hours with my fiancee, who is recovering from a rotator cuff surgery. They give him a heated massage in the beginning and towards the end make him do exercises in their exercise room, which has a couple of flat beds, weights, a lat pull down machine, stair stepper, treadmill and other equipment. They take therapy seriously! Parking is a breeze, restrooms don't need keys, scheduling is simple. I and he have no conplaints about this place. They even have a fresh newspaper and ample magazines! I truly hope more people come to this office. Be on the lookout for his review!

Painful right shoulder rehab - Left knee replacement surgery rehab - Major right rotator cuff…read moresurgery rehab . . . I have went through two extended injury rehabs and currently about half way through the third, rotator cuff surgery, with these wonderful people. I have spent a lot of time with, and gotten to know, all of the three PTs and the support staff. Every one of them actually care about my success and treat me like was the most important patient they have. Truth be told, I'm just another burned out 76 year old has been athlete who used up his body in his youth. I have no regrets, and I seriously recommend you consider these professionals for your needs! Cameron, Maria, and Brittany REALLY know their stuff. Each one has been a blessing for me.

Well, I'll start up by saying A2 physical therapy. Everybody's amazing there and I had the pleasure…read moreof having therapy with Ron the other day in Seattle. He was filling in. He normally works in Gig Harbor, but he was filling in. I don't even know where to start except for M4 four years old done, chiropractor, physical therapy for years lots of stuff this man is amazing. The amount of relief I got after one visit I brought my wife next time because we were both in a car accident and told her he was amazing and when she got in the car, the first thing she said is you're right, you know that never comes out very often. So that there says amazing. She got amazing. Relief to after just one visit with Ron. I look forward to seeing Ron every week and if they had a word better than amazing I would use it. you will not be disappointed in going and seeing him, I'm kind of nervous telling everybody because I don't want him to get too busy. lol but I think we should all get to experience Ron if we're in serious pain because like I said he's amazing and his personality is pretty good too. He has a bright light that you can see. That is really nice to be around for at least that hour thanks Ron you are much appreciated, brother.

This is the worst Physical Therapy Clinic I have been to. They could never schedule me and I think…read morethe condition might have gotten worse because of the delays in between sessions. I think I have a total of 10 sessions between March and July. The first appointment I told the receptionist I had not co-pay for PT as I called my insurance company. I had an annual deductible of $39. They continued to bill me and I would ask at every appointment what they were billing me for. It ended up being an almost $200 bill. They don't honor their cancellation policy and when I complained about how bad their billing services, they tacked on $55.00 on a statement I had to asked for and was 3 months late. Don't go here as they don't have adequate staff and the owner is the biller. She also had her dog in there one day when I came in and it almost bit me. She didn't apologize to me until I was leaving. Bad business.

Dr. RIMM & Tyler are amazing!!! Both of my teen athletes go here and they just always go above and…read morebeyond here. They become family! I'm just extremely grateful to have found them. They have made a huge difference in my kids physical abilities and helping with any injury but more importantly preventing any future injuries. I refer every athlete I know to them. They know what they are doing and care about their patients! It's hard to find that nowadays.

Tanya was amazing. Best body work ive ever had. Suffered from severe motor vehicle trauma but…read moreshe's putting me back together. So blessed to be established here.