The ladies at the front desk are amazing! Theyre polite and precise, telling you exactly what the…read moreproblem is and fix it! Service was quick and thorough with a detailed printout of what was done. They even had a little goody bag for me to take home. Will be contacting them for all my future vehicle needs!

Serviced my transmission and serpentine belt, great customer service and flexible to my scheduling…read more Highly recommend their full inspection services as their database tracking makes follow up appointments a breeze.

I went on a Saturday and Ron was great and helpful when my other body shop was closed. I gave him…read moremy business. Huge mistake it was install in correctly and damaged. I told them before I left they said take to dealership to program. They also left the radio unhooked. I took to my regular shop and it took a day and a half to fix the complete mess up and an additional 456 dollars. When I went back to address them they said they don't program well that's part of install. They wanted to know why I didn't bring it back. I point blank said I had no confidence in their abilities. I asked for a refund and the owner walked away and his son stood there and did nothing. Don't be fooled by the nice guy routine!

The guys down here took care of me 100%. They made my repairs simple and they we're completed on…read moreschedule. And the $ was right too. They have earned my repeat business for sure.

Brought my 2012 X5 in about 2 months ago, took a week for them to "fix it" it was $500 and I…read morecouldn't even take it down the street before I needed to turn around. Boom, 2 weeks later I have it back, this time $700 just for it to make the same noise brought it in for after 10 mins of driving, until finally he takes my engine out and finds what I told Randy what I thought it was, a PVC valve, he does that then tells me my engine is blown and it's 30k?? Do not go here

They've always been good at explaining and showing us what is wrong and what needs done.read more

I have had a few cars repaired here. Some body work and then the proverbial "do you hear that…read morenoise--please fix it." They are the type of trustworthy people that you can do that with. Very reasonable prices. I didn't want to be without my car to get a dent fixed, so right before I went on vacation I gave him the car and he fixed it and I returned from vacation to find the car parked in the garage. Only in Iowa, baby....but this is a cool, trustworthy business that has earned the good reputation that they have.

Always willing to help! Very kind and quick response. The value of his services is great.read more

Paul is a super cool and nice fella. I've never done business with him personally, but I had a…read morereally nice long chat with him the other day when I stopped by to look at my mother's vehicle that had recently been in an accident and towed by his brother's business. I'd definitely recommend either one: Action Towing or Katz. Super cool guys.

Charlie's always does a great job, calls with an estimate before any major repairs are started and…read moretries to find the most cost effective way to solve any problem. Trust all my vehicles to Charlies. Gets the service done when they say it will be done.

Absolutely amazing service!!! I was traveling from Minnesota to Des Moines on a Saturday and…read moredeveloped an issue with my vehicle. I happened to be in the Mason City area and pulled into Precise Auto to see if they would be able to look at it. I didn't expect much as it was a Saturday, but the owner, Tom, and the mechanic, Jason, were more helpful than I could have even dreamed of. They took my truck in, diagnosed a bad wheel bearing, and were able to have it fixed in under two hours and get me on my way. I would highly recommend them to anyone!!

The owner, Tom, was about as helpful and friendly as anyone could ask for. We were trying to rent a…read moreU-Haul tow trailer and he explained everything including the cost difference between the trailer and the dolly. This man went out of his way to pick up the dolly from another U-Haul and had it ready for us when he said he would. I highly recommend this business to anyone in the Iowa area.

I initially gave the gentleman helping me out the wrong address. I met him where I told him, and…read morehelped him get where we should have been. Receptionist, Sidney, picked the phone up immediately. She was quick to throw a joke or two around. Very friendly and collaborative team. Thank you for saving my mid-week crisis, Tony's!

Mick! Thank you so much for your help with a blown out U-HAUL tire. I can not believe several…read morepeople drove by, including the Sheriff and no one stopped to help me. I know Iowa has good people because of you! Thanks again!