Charlie's always does a great job, calls with an estimate before any major repairs are started and…read moretries to find the most cost effective way to solve any problem. Trust all my vehicles to Charlies. Gets the service done when they say it will be done.

I would like to congratulate these guys for providing the worst service I have ever received in my…read morelife. Brought my car in to have the muffler repaired in which they did a great job on. Was then told I needed some other work done which was new gaskets, plugs, wires and a control arm for my front right wheel. I asked if it was OK to drive in which stated it should be fine in the mean time until I get some extra cash. Stalled on the highway the next day. Took it back, They wanted $500 for a new distributor put in. I wanted to pick up my car have it towed to my house and replace the distributor myself. Called on a Friday was told my car was in pieces and agreed to wait an extra day to come pick up. Come Saturday they are closed. Called back Monday and my car is still in pieces. He then explained it would be around 45 min to get back together. Took it home, Installed new distributor and still no start. Spent days trying to figure out what it could be. Finally broke down and bought a new car. Sold my old car for scrap to a person who then tells me it was not starting because there was missing spark plug and runs fine now. Why was my car missing a spark plug when I got it back? I have no words for the level of frustration this business has provided for me.

Fast, reliable and friendly service with Matt and the team at Graham Tire. Pricing and quality of…read moreservice will bring me back again!

Had a flat tire on a small compact tractor. Called the office and she said the guys just got back…read moreand would be right out. A bearded younger guy, sorry I cant remember his name and another guy "Donnie" who had been with the company a short time and was still in training showed up within the hour. They arrived and immediately got to work. Put an inter tube in the tire and had the job done in less then an hour. Cleaned up the tire and the area. Checked air in other tires. Mentioned the front tires would need swapped out soon, asked if I wanted a quote and I said sure. Guy called the next day. Overall the guys were professional, friendly and very courteous. Price was fair for repair and the new tires quoted. Great experience.

I have had a few cars repaired here. Some body work and then the proverbial "do you hear that…read morenoise--please fix it." They are the type of trustworthy people that you can do that with. Very reasonable prices. I didn't want to be without my car to get a dent fixed, so right before I went on vacation I gave him the car and he fixed it and I returned from vacation to find the car parked in the garage. Only in Iowa, baby....but this is a cool, trustworthy business that has earned the good reputation that they have.

From the owner: Ray's Collision offers auto restoration, collision, classic engine and transmission, and computer…read morediagnostic services in Mason City, IA.

All my vehicles are serviced at Jeffreys. they have excellent customer service and very…read moreknowledgeable on my Ford and Land Rover. Their loaner car service they offer is a big plus.

Got a tow there when my van's bearings went out on my way south, it was after 5 and they were very…read morepatient, and stayed late to get it inside. Already Diagnosed from a photo I sent earlier, they were right ** They were Up front about the parts, labor etc, ended up being a little less than the quote. Wanted Half up front to start the process, understandably. It took me a few days to come up with the rest, to pick it up (there was a cute little care package thank you gift on the seat waiting for me btw) they didn't charge for storage (some shops in MN do) They were willing to work with my time line, and budget, they kept me informed and answered all my questions. Im thankful I chose them, as a female who travels solo it can be a total nightmare when your car breaks down, too Many crooked mechanics trying to rip you off assuming you don't know any better. ** I cross checked the work order with my mechanic/FWB in the cities, and they did exactly what was needed- didn't try to inflate the cost or cut corners. thank you!

I went on a Saturday and Ron was great and helpful when my other body shop was closed. I gave him…read moremy business. Huge mistake it was install in correctly and damaged. I told them before I left they said take to dealership to program. They also left the radio unhooked. I took to my regular shop and it took a day and a half to fix the complete mess up and an additional 456 dollars. When I went back to address them they said they don't program well that's part of install. They wanted to know why I didn't bring it back. I point blank said I had no confidence in their abilities. I asked for a refund and the owner walked away and his son stood there and did nothing. Don't be fooled by the nice guy routine!

The guys down here took care of me 100%. They made my repairs simple and they we're completed on…read moreschedule. And the $ was right too. They have earned my repeat business for sure.

Eric and Devon at ED's Wicked Detail & Auto really know what they're doing. We had a car that sat…read morein a barn for 5 years. It took them a little longer than expected, but it was well worth it. Our car looked better than the day we bought it. Eric and Devon will have any and all of our future business from now on. If you're reading this people trust me when I say you will not be disappointed with this small shop in Mason City.

This was the best detail job ive ever had done. They took their time to ensure it looked its best…read more ED's Wicked Detail & auto will have my repeat business for all my deatiling needs as well as automotive needs. Go see them trust me you wont be disappointed.

If you are ever stranded in the area around Mason City, Iowa, Auto ER is the place to call. Andrew…read moreanswers his phone at odd hours, and you don't find yourself leaving VoiceMails, wondering if anyone might actually call you back. He and his other mechanics each have a story of their own, about being in dire need of mechanical repair...outside of the banker's hours that most auto shops keep. Because I was stranded about 4 hours' drive from home, my Avalanche got first priority on the lift, and Andrew and Pat started calling around for the parts that I was going to need. In my case, the ring and pinion in the rear differential had essentially grenaded, blowing a hole through the rear diff cover, and filling the interior of the differential with large steel fragments from the broken ring and pinion. If you get a chance, watch the video, from when Andrew first opened it. These days, repair kits, rebuild kits, and even whole axle assemblies are more expensive than they ever have been, availability is poor, and lead times to get any of them have grown from a couple of days to five to fifteen (!) business days. I was able to locate a replacement used axle some distance away, and Auto ER wasted no time doing a thorough and professional axle swap. Andrew and his men were on deck at 0600 in the morning, to start the swap. The shop there ordinarily opens at 0800. What I am saying is that Auto ER, Andrew, and Pat went well above and beyond, delivering next-level service to this stranded motorist, and I appreciate it greatly. A "business as usual" shop could easily have kept me stuck in Mason City for seven to ten days. Auto ER made sure that I was able to get back on the road relatively quickly, so that I could return home. Thank you, Auto ER! You guys are outstanding!

On a road trip when we had a wheel bearing issue. Definitely not available for emergencies. I'm…read morestranded in Mason City and there's nothing they would do for me.