Have recently changed to a different Laser Away location because of my experience at this location…read more Overall, the nurses and nurse practitioners who have done my laser services have been wonderful and I thank them! My experience was more so lacking and disappointing due to the customer service end of things. To start, on my 1st appointment was "tricked" into changing my package as a sale was going on. I was told that my legs would be FREE with the current promotion they were running. I was handed a tablet to sign but was not told or shown any price and didn't think at the time (which in hindsight I realize was naive) that I would be paying anything as I was told it would be FREE. When I called the center afterwards and Comenity - there was no way to undo this. So from the start, I was not happy but I still continued to attend the location afterwards - chalking it up to me being naive and not asking questions but the frustrations continued. Very often I would arrive to my appt and be told I would have to wait longer due to staff being out. I understand this happens but it was quite frequent and I would have preferred a call or prior notice. A lot of times I'd have other plans afterwards or work that would be affected. One time; I also wasn't even able to do all my services because my appointment time was delayed by so much. My last disappointment where I decided it was time to find a new location was back in February. As you know we've had a very harsh and brutal winter. This location opens at 10 and I had my appt at that time. I arrived 10 minutes early, which is standard for me and i believe the right thing to do. I arrived to the door the same time as a worker. She looked at me with a not so nice or approachable look and I said "Hi, I have a 10 appointment, am I too early?" And she said "yes!" And just let herself in- although there were two other works inside and a lobby/waiting area. I was definitely upset because it was freezing out and I could've been waiting inside. Initially I thought maybe this person was a manager or maybe needed time to get things in order before opening, but again, there were two other women sitting inside at the front desk. In addition, I come to find out she was one of the nurses - as she performed my services that day, which was so awkward. I was very upset after the interaction and thought it was very unprofessional and not a good example of customer service ESP considering the harsh cold and turning me away. But I am not a rude person and would never make a big ordeal, so I just took the mental note and as mentioned earlier this you could say was my final straw and I knew I needed to find another location. The main reason I am sharing my experience is so no one else gets conned into a "free" service and then be financially responsible to pay more. This is the most disheartening part of my entire experience. I understand that this not reflective as the entire company - as I had a great first appointment at another location.

I don't recommend CoolSculpting--or any services--at LaserAway. My appointments were rescheduled…read morethree times due to vague "staff emergencies," at both the Hoboken and Clifton locations. For the price, the experience and results just weren't worth it. My original appointment was scheduled for April 29, but got canceled due to a "double booking." I wasn't able to reschedule until a month later due to travel. That rescheduled appointment, now set for May 26 at a different location, also got canceled--again due to staff issues. (It also happened to be Memorial Day weekend, which made the situation feel even more avoidable.) I finally had my first session on June 6, over a month later than planned. The staff was nice, but honestly, the procedure was so basic I could've done it myself. The sales pitch made it seem like you needed a nurse practitioner to avoid risks like "polyps" or poor results, but the process was extremely simple and the difference was barely noticeable. Definitely not worth the hype or the price tag. I scheduled my second appointment for July 25, the earliest possible based on their 30-day policy--but surprise, it got canceled too due to another "clinical staff emergency." I was told one of the two clinicians was in a car accident (which is awful, of course), but it's pretty concerning that they only have two staff members handling everything. I'm now booked for August 7 in Hoboken. Today is July 24. Let's see if they cancel on me a fourth time. What started as something I hoped to complete by May might not even finish by August. Save your time and money--go somewhere private and more professional. This chain is just not it.

Today was the first time visiting this location and I just know this will be where I will be doing…read moremy remaining sessions. The place itself seems identical to the Williamsburg location but I like this one better. The receptionist was very friendly and helped me to schedule all of my appointments on the same date so I'm not coming to Laser Away a million times like I work here lol (not sure why they were scattered out to begin with) She also informed me of the update where we can be in the sun before/ after laser. I was concerned how was I going to be outside this summer with 8 treatments remaining. Glad it won't be an issue now. The woman who did my laser (I wish I would have gotten her name) was very informative and made me feel comfortable. This was my second session so I'm still pretty new. I added on a new service, my upper lip (because why be hairless everywhere else and still have a mustache?!) and the woman walked me through what it would feel like and even did a test on my neck before we began- I appreciated that. She was thorough and took her time making sure to get every spot. I already booked my next appointment and I can't wait to come back! I've seen amazing results after the first session so I can't wait to see if any hair grows back now.

Storytime: removing my former 5 star review because laseraway is DOWN BAD... story time: tonight…read morethe "manager" yona wanted to leave early so she called me at 655p to tell me she was cancelling my 7p appointment booked weeks ago and that I planned my work schedule, childcare and plans with friends around- I had already driven 30 minutes to get there and was around the corner. She then yelled at me when I suggested I should receive some sort of compensation for the severe inconvenience, told me I was out of luck because I already paid for the service and then hung up on me. Every single laseraway employee I've ever met has told me they are looking for a new job and hate working there and clearly it's managers like yona driving away good employees and customers. I'm shocked she still has a job with customer service/managerial "skills" like I saw tonight, but hopefully she enjoyed getting off early tonight on June 23 2026. Avoid and take your business elsewhere unless you want your appt cancelled without notice 5 minutes before so the manager can tell you she doesn't care because you already paid for the appt, hang up on you and then leave early.

Warm and friendly Ladies. They are Brazilian so to know them is to love them. Very personable and…read morekind. Will update once the results of my recent beauty treatment settles in. Can't wait to go back, they are wonderful.

Place looks old and outdated, and dirty. went there once,…read moredidn't like the doctor's attitud. rude isn't a word for her. take your money someplace else!

Returned back 3 years later and super pleased. Neal is absolutely amazing and truly cares about her…read moreclients. She focuses on what your skin needs and provides tips for proper skincare. Her facials are very relaxing. Neal also threw in a scalp detox and face masks as a gift. Very generous. Can not recommend her enough!

I purchased a Groupon for my wife and daughter as a Mother's Day gift for them both. The Groupon…read morecovers deep facial cleaning, I splurged another $30 for an acid peel. I made an appointment for my wife. This place is located at the Riverside Mall in Hackensack, right above Macy's, situated inside a Salon called Elie Tanous. The room is pretty cozy, clean and soothing. I left my wife in Nael's (the lady that gives the facial cleaning) able hands. I waited in their waiting area, which by the way is very spacious, and includes FREE coffee, water, etc. After about an hour or so my wife steps out with a huge grin. She seems very satisfied and I noticed right away a big difference, her skin is clearer and less blemished. My wife mentioned that Nael was gentle, patient and very good at what she does. She will definitely be back for more. I will schedule an appointment for my daughter soon.

So I almost stopped going to this place because of my previous experiences. The waiting room is…read morealways packed, it feels very much like a factory, and I'd always been rushed through my appointments. I wanted to find another derm but my annual checkup was coming up so I figured I'd go one last time to supplement me until I found a new doctor. By some miracle a PA, Anne, was available instead of the male doctor I usually saw. I didn't even know there were other options! I'm so so so glad I went one last time to see Anne, she was the total opposite of the other doctor - warm, listened, great bedside manner. I felt heard and she gave me a solution that WORKED first try as well as recommended a cost effective OTC equivalent if insurance didn't cover enough of the script. She was professional, friendly, and just gave the absolute best patient experience! Anne gets 5 stars, the 4 is considering the general office. I will only see her from now on and highly recommend her!

Factory farm for insurance. Avoid. Every negative review is correct. On my first visit for a wart…read moreremoval Dr Glossier seemed kind and attentive (despite bringing in 3 other doctors without alerting me). Second visit to handle the ineffective first treatment was like something out of a horror movie. 6am appointment. Packed waiting room. Waited 45 minutes to get to an exam room. Glossier walks in, picks up a can of wart-off freeze and aims for my forehead without even a word. I had to yell "wait!" before he even thought to speak with me. Eff this. Horrible place. He's a pox on the practice of dermatology. Also not a good sign when the doctor has acne craters deeper than his empathy.

Great job by Diane…read more Loved the February Xtox on my forehead Howard beach area needs more days than Monday

I found this GEM on a Instagram ad . What a find !! Dulce the owner is AMAZING. Her work speaks…read morefor itself . She transformed my cellulite ridden thighs in 5 sessions !! The best part is Dulce the owner is CONSISTENT !! i've been burnt before by other aestheticians , buying packages only to have marginal , choppy work after the first session . NOT Dulce she excellent at every session . I was so satisfied, i decided to try other treatments. i could see staying with her & only her indefinitely.

Wonderful, personalized, and professional care. A few hours there is like a day's trip to a…read morefull-service spa!

Came across this spa via a Gilt City deal - what a serene, lovely place! I booked a HydraInfusion…read morefacial. My esthetician Lily was so knowledgeable and communicative during my service talking me through everything she was doing. Wow her hands were magical - the best facial massage I've ever received! Really personalized facial catered to my skin needs. She recommended some other services that might benefit my skin type. Hope to go visit her for my next facial!