The first rule of medicine is supposed to be "first, do no harm." Unfortunately, that principle…read moreseemed completely lost at this office. (Edit: I should specify this was with Dr. Shatby's office.) My primary care doctor referred me here after an X-ray came back negative for bone break/fracture. My PCP believed I likely needed an MRI and evaluation by an orthopedist. Before the appointment, I confirmed my referral had gone through, provided all my information, and was told they were only missing the X-ray results. They gave me a fax number, I contacted the imaging center, and had the results faxed over. Problem solved - or so I thought. I arrive for my appointment only to be told the doctor refuses to see me without the actual x-ray imaging files, despite already having the radiologist's report. Instead of explaining this requirement beforehand, the receptionist immediately tried to push me into getting another X-ray done right there. Her response? "Don't worry, it's only a $10 copay." That completely missed the point. I didn't 't care about the copay. I care about exposure to unnecessary ionizing radiation and unnecessary repeat imaging when my PCP already believed the next step was an MRI. Why was I being asked to repeat an X-ray I literally just had done less than a week before? Hmm... I declined the repeat X-ray, drove all the way back to the imaging center, obtained the DVD myself, and brought it back to their office the same day. I had to actually get a physical DVD because this office also does not have any method in place for receiving digital records such as x-rays. OK, so let me get this straight: their office REQUIRES the original images, but yet they have NO WAY to receive such images except for an antiquated DVD, and if someone does not have said DVD, then they require them to get NEW images, coincidentally done at THEIR facility, or else the Dr. won't see the patient? Does that seem appropriate to you? Finally, after all that effort, I was then told the doctor had already left for the day. So they wanted to reschedule me for the following week. To make matters worse, they charged me the co-pay for the appointment, which I am disputing. They are also trying to bill my insurance for the appointment even though I was never actually seen (disputing that also). The entire experience felt less focused on patient care and far more focused on funneling patients into in-house imaging. Maybe there's a perfectly innocent explanation (I doubt it), but when a patient is pressured to repeat x-ray imaging they already completed, despite a specialist referral specifically for an MRI evaluation, it raises serious concerns, to say the least. Patients are not just billing opportunities. Repeated radiation exposure may be "small" each time, but it is cumulative, and unnecessary exposure is still unnecessary exposure. The complete lack of coordination, communication, and respect for the patient's time and SAFETY was unacceptable. Stay far away. I will not be returning.

In previous visits to this facility, I have had nothing but good things to say. That all changed…read morethis morning, 07/30/2025. I arrived for my appointment this morning at HM Orthopedics in the Woodlands only to have my appointment cancelled because all I had to pay was cash--a whopping A$25. The young lady told me, "We haven't taken cash in three years." Then she asked, "Can you pay it tomorrow? I'll ask and see if they will let you continue to the appointment." I told her yes, that would be perfect. Hell, I could've paid it that afternoon after I deposited the money into my account. As she was typing things into the computer, I said out loud to myself, "I'd rather deal with the cancellation than deal with the bullshit of not taking cash." Her response, "Sir, you don't have to speak that way to me." I told her, "I'm not speaking to you, I am speaking to myself. I wasn't looking at you when I said it. If I were speaking to you, I would looking directly at you like I am right now." That's when she told me to have a seat and she would see about getting the payment worked out. I took a seat and she came and advised me that the appointment would have to be rescheduled. Well, no. No it doesn't, because I'm not coming back. This has made me realize that Houston Methodist organization doesn't care about their patients and whether they are in pain and need medical attention, all they want is their money. Am I an asshole? Damn straight I am when I'm forced to be. I stand up for myself and what I believe. I WAS a patient and I had a medical need and I was turned away because I didn't have their preferred method of payment. I had enough money to pay for the visit, but they wouldn't take it.

Sterling Ridge Orthopedic has been amazing! Doctors, physical therapist, and staff have all been…read moreextremely knowledgeable, supportive, and friendly. Dr Johnson, Alistair, Clint, Mark, Caroline, and staff are a great team and will help you recover quickly. Highly recommend!!!

Was referred to SRO by my St. Luke's doctor. I had been experiencing back and leg pain eminating…read morefrom my spine for many months. No injury cause, just getting older (67). Saw Dr. Paul Chin, originally diagnosed as labral tear, did PT and Chiropractic, no improvement. MRI revealed spinal isues, referred to Dr. Edmund Choi. More PT and Chiro and recommended Hemilamenectomy. No improvement, elected for surgery March 2024. Dr. Choi supposedly performed the Hemilamenectomy and pain level reduced for a couple of weeks, then came back worse than ever. Continued PT, Chiro and Aquatic Therapy with no reduction in pain. Even tried another injection. Nothing was improving. I ended up getting another MRI and a 2nd medical consult from a Nuerosurgeon who reviewed multiple MRIs (pre and post op) and questioned me as to what surgery Dr. Choi had performed. My new Nuerosurgeon at Memorial Hermann-Woodlands said there was no evidence of any previous surgery in my spine and we were both shocked. Needless to say, I hired the Neurosurgeon to repair my spine which he skillfully completed in August 2024. I'm now 100% pain free and walking well (no thanks to Sterling Ridge Orthopaedics and espcially Dr. Choi). A couple of positive comments re: SRO - Office staff are excellent. Dr. Beukelman is a great chiropractor. All the PT crew were excellent, especially Aquatics with Kristin! I can not recommend Dr. Edmund Choi and suggest getting a second opinion to ensure adequate care. I spent almost a year in debilitating pain because this doctor couldn't fix the problem. A HUGE disappointment...

Dr. Fahl was great. I was referred to this location from a few people for a second opinion. Had to…read morereschedule a few times but everything really worked out. Due to insurance had to go to tomball for out patient but he took care of my knee meniscus issue and within 6 weeks i am about 90% there....definitely recommend.

"While Dr Fahl was personable, however my clinical experience with this practice was deeply…read moreconcerning. After an MRI, I was misdiagnosed and scheduled for a surgery that I later learned was unnecessary. Despite reporting escalating pain in the weeks following, my concerns were dismissed with explanations that didn't align with my symptoms. Seeking a second opinion was life-changing: I was told surgery would not help, and after just two weeks of PT, my symptoms nearly vanished. To make matters worse, since canceling the surgery, the office has been unresponsive. I have received no follow-up regarding the misdiagnosis and currently struggling to resolve billing issues with an uncooperative staff. I would advise others to seek a second opinion before proceeding with surgery here."

Dr. Labbé is part of the Bone & Joint Clinic of Houston, attached to St. Luke's Episcopal Hospital…read more I went to him after blowing out my left ACL early this year and he performed an autograft reconstruction using the left hamstring tendon. Outpatient surgeries are done both at St. Luke's and at an outpatient surgical center near the Galleria. Dr. Labbé is very nice, easygoing and personable, and so far, the knee seems to be doing well (only 3 months out). His staff is very professional - Marla was super nice and patient when I was deciding where to have the surgery done, as I wanted to double check everything with my insurer to make sure everything would be in-network.

I have been seeing Dr Marc Labbe since November 2014. A excellent doctor in his field to the point,…read moreno going round the bushes says as it is, which I like. Also I like to take this opportunity to mention about the staff working there. Excellent, Awesome, Friendly n Courteus. I like that very much. My first impression was awesome. When I checked in first time. The place was crowded. The lady that came to receive See me to take me to examining room her name Ms. Marla Enns.. She had smile and glow all over her shiny face. Till date she same. The way she greeted me as if I known her for some time. She made me feel like VIP. Loved it. Than second time visit I was waiting for my turn n saw her treating all her patients same way. Awesome. Also it would not be right of I don't mention the services of the people working there. They all awesome. Specially a Asian lady who has smile 24/7. Good job.keep up good work cause when patients come they come in pain, depression, frustration,and other medical issues n Not all of them r in good mood.

I have been a patient of Dr Yancey for 6 years. He has great manners, always professional,…read moreexplains issues thoroughly and has always been effective in his choice of the right treatment for me. I highly recommend him as a 10 star doctor.

Dr. Yancey's bedside manner was wonderful. He's plan how to manage my pain made sense to me…read morecompared to the prior physician I saw. So I went with his approach and I will be having my procedure done tomorrow.

Dr. Perkinson has been our Primary Care physician for over 10 years and I cannot recommend him…read morehighly enough. He takes the time to truly listen to you and understand your chief concerns, treating you with deep respect and care. He takes the time to educate you on conditions and treatments making sure you are armed to address acute and chronic issues with confidence. He provides very thorough explanations of your test results and any next steps you need to take to improve your health and well being. We are so happy we found Dr. Joe!

Dr. Perkinson is my new family Doctor for both my husband and I. I went to him first and my…read moreexpectations were exceeded immediately, then my husband went (he is a tough audience especially when it comes to physicians). My husband came back saying he will never go to anyone else ever again, he has finally found a doctor for life! I am telling you Dr. Perkinson is a breath of fresh air and we could not be happier that we have finally found him and his staff. What an exceptional experience to go to a Doctor that listens to you and cares about your concerns. I cannot say enough about how great he is. Thank you Dr. Perkinson to you and your team. Keep up the wonderful work you do, your passion for people shows in your day to day work. Thanks again!

I've been a patient here for over 15 yrs! Dr. Garcia and his staff are amazing! They listen to…read moretheir patients and truly care! Would highly recommend!

I was hurt, in chronic pain. I hadn't had back issues for 8 years and my previous doctor could not…read moresee me for weeks. Did a little research and found this clinic. I'm so glad I did. I had a noticeable difference in my bad pain pretty much immediately. The doctor was kind, understanding and VERY careful. Today, my second appointment I'm already ready to "not" talk about my back and start talking about my shoulder.

I am SO completely impressed with Dr. Ciaglia. Pleasant, down to earth and does excellent,…read moreexcellent surgical work....I mean beyond expression!

Just had hammer toe surgery a week ago performed by my podiatrist/surgeon, Dr. Hemali Patel who is…read morein the practice and it was perfect! Surgery was performed at Spring Hospital (one choice of many) as surgery could be scheduled there quicker than the bigger hospitals. Dr. Patel & the hospital team were excellent. Highly recommend Dr. Patel & Spring Hospital!!!