I went to Canadian tire and got a deal on tires, but ended up with them telling me it would be…read morealmost $3,000 to repair and that my car was unsafe to drive. Went to Carcones (visited 3-4 times before on various other car problems and knew nothing of the sort could be wrong since they saw it last) and only one of the ten things on the list needed to be done under $600. Took me to the car, pointed out the problem (happened over the winter-5month period). At other times I've visited they tell me what needs to be done and what can wait. They are considerate and understanding that your time is valuable and finances are tight. If your complaining about how much time it takes any mechanic to fix your car know they want to make it right and safe. Your car is like a heart surgery patient - so don't blow a gasket unless you want to drive in a casket! Carcones is a family business and not a corporate entity like a dealership! Consider parts, weather and how busy it is on certain days or month or time of the year. They have car service too and happy to help! I was initially referred to by a coworker who's father has been using them for over 15 yrs. Lisa at the front desk knows her stuff and if she doesn't she gets a second opinion! She even wrote a letter for me discounting what CTire claimed what was wrong with my car and what they found so I can write a complaint about CT! What shop does that??? Always honest with me and I will keep coming back as long as I can.

I went back to this shop today because my first experience in May this year was very positive, and…read moremy neighbour recommended this place and has been going there for many years. It was a very unpleasant experience and I will never go back again. The auto shop does not take appointment for tire change and is on a first come first serve basis, so I walked in like all other people. When I said I was there for winter tire change, the person (I later found out his name was Joe) at the front desk said "So does the rest of Richmond Hill". He later said the wait would be 2 hrs and I said I would wait. When it was time to pay, I asked if there was a discount if I paid cash. His snarky response: "I should be charging you more for fitting you in". You did not have to fit me in. I could go elsewhere, on a different day. Both comments were uncalled for and very rude. I noticed that his attitude towards others (men) in the shop was different.

This is the 2nd time I've brought my car to Pickering Auto Labs because they were great the first…read moretime. Linden took great care of us this time around. It took a bit of troubleshooting to figure out the issue but he made sure we were satisfied, and was very communicative throughout the process.

I don't recommend this place to anyone to go fix their car, first time when I took my car to auto…read morelab i had a recommendation from Honda company for fixing the fuel injector. That is why the engine sign was on. I explain everything to the owner of auto lab I show the paper which Honda diagnose the problem which was the fuel injector has to change, but the owner told me it's not fuel injector with confidence !!!I left my car so they can check. What's the problem actually they keep my car for five days not calling me back. I called them and they told me we have to fix the couple stuff the bill me for $4200. I didn't have any choice. I already miss days of work They kept my car one week finally they call me to pick up the car , after a month I got the same problem All the signs was on again. I took my car back to them they said it's electrical problem they charge me for $600 again they kept my a week, I pick up my car after a week. Start driving after three weeks all the sign turn on again. Took my car to them. he told me we will check again and let you know three days no calls no update. I called them. They told me you have to change the fuel injector and oxygen sensor. I told the owner when I bring my car first time I told you this is the problem now I end up with the same problem. So far I pay $5200 and they were asking me for 4000 dollar on top. to change the fuel injector I was about to cry. I took my car came home. I can't pay $9200 in three months I ask them to give me the invoice what parts you change they told me we will send it by email. so I can take my car to the mechanic and explain what part we change but I didn't receive any email from them. Finally the new mechanic told me your engine is done. You have to put a new engine because from the start you had problem with fuel injector, and the gasket leak. To your engine so we have to put a new engine because the diagnose wrong and took $5200 and ruin the engine in my car please please don't go to this place!! owner is the meanest person he is not listening to you what you're saying.

I have spent a lot of my time here because of my old car which has led me to know this place well…read more I have to say 100% will always come here and anyone should do the same. My partner and I only trust Jackie with my car to the point when I purchased a new car- I told my husband I need to know what he thinks before the purchase. All mechanics (Anthony especially) are efficient, incredibly kind and explain things well. 5/5 and I would give more if I could.

Ignored for a five days when supposedly working the vehicle. Just piked it up and left.read more

great guys. offered quick and precise information on what was required to fix my problem…read more Jim

Honest. service - will only tell you only what needs to be done. i will only go to this shop for…read moremuffler / exhaust work.

Be aware of this scammers . I had a really bad experience…read morewith this guys. I had a broken coil and went to lgt auto to get my car fixed. They charged me $600 to chance the coil, it was running ok, but then 2 days after the car started shaking again. I took my car back to the mechanic and he said he was going to check it. After 2 days the Asian guy called me and told me that I needed to replace the injectors and it was going to cost $1800, just at this moment I decided to check their reviews and saw some horrible reviews about them so I decided to pick up my car and they charged me another $200 just to check it and didn't fix anything. They charged me $800 in total and didn't fix my car. So I went to another different mechanic to get another diagnosis. They checked my car and realized that the coil that the Asian guy replaced was defected and changed it, after that my car is running perfectly and they only charged me $300

Charge you for things they didn't do. Example is my parking brake cable they changed went bad again…read moreleas than a year later, when we looked at cable it was original to car so never changed but I was charged. I used then for over a year and will never go back. When brakes only a year old warped I didn't want them touching my car again, paid someone else to replace them instead.

May 6th 2026 had an oil change for 1pm, wasn't ready until after 5pm. Also the oil change dind't…read moreactually occur. No sticker, no computer reset. Maybe it was a mistake, but the response was to refund my credit card for the service?? It's not a refund if there was no service performed. I called the last shop to verify the make an model of the filter that they had installed and it's the one still installed (ACDelco). I called Midas and asked what filter they had installed and their records showed Purolator. I wanted more than a refund this is ridiculous, and possibly fraudulent. If it was a mistake then the fact that they overbook so much that this can happen is ridiculous. I have and sent them the pictures clearly showing this is not a new filter, but I got a refund on services not provided.

Worst experience ever. I have been a customer here for a few years, but after my latest experience…read moreI will never be back. They've recently changed hands, and the new management is unorganized and terrible. I made an appointment online and no one confirmed. I went in and confirmed in person and mentioned I had selected the "inspection" option on my appointment, and that I wanted to "wait for my vehicle". When I dropped it off they told me they couldn't do it while I waited (so it took ALL DAY). I had my tires swapped and they didn't do the inspection. When I asked about it they said to bring it back in a few weeks when it was less busy. When I called back to arrange, the lady on the phone was only interested in telling me they don't do inspections, even though it had been acknowledged by management already. She finally conceded and I was given a time to come. When I arrived I couldn't even get on the lot it was so packed, even though they told me to come at that time. While I was parked on the side of Danforth with my hazards on, waiting, the same lady came out to talk to me, so I said "I'd rather not argue with you" as I had no interest in going over it again. She then walked back to the lot and audibly called me an asshole to the manager, who was moving cars. When I confronted him about it he said he'd "talk to her". I asked for an apology and was told "I can't make another adult apologize". That goes for employees too I guess. He said he would call me back about the inspection and didn't. Wow is all I can say. Zero stars.

I took my car in for some body work on Monday, and was told it would be ready at noon on Wednesday,…read morebut I got a call today, Tuesday, that it was ready!! It looks perfect, and the owner was bery easy to deal with. I would definitely recommend this shop!

I had a terrible experience at Faraz Auto Collision & Painting. John has been the most unpleasant…read moreindividual I have ever had to deal with. I took my car to John for an estimate to repair a door dent/scratch caused by another driver opening their door into mine. John tried to get me to scam the other driver and inflated the estimate with "additional costs" to cover a vehicle rental, which I never asked for. He claimed to be doing me a favor, but in hindsight I should have known that if he so nonchalantly tried to get me, a stranger, to scam someone else, it's likely he would do the same to me. He said if we didn't want to collect the "additional costs" that was up to us, and we would only pay the remaining costs on the estimate. I decided not to collect these "additional costs" for a vehicle rental, then when I went to drop off my car John demanded more money than what was on the estimate, giving me a "cash" price that was more than the original legitimate, tax-included price, or if I wanted a receipt he said I would have to pay an additional 16% even on top of that. He tried to get me to sign a blank work order, which I luckily did not, as I was unaware at that time of the troubles that can get you into.. I spoke with John the next day and he said a sprinkler went off in his shop and our repair job would take a little longer. He sent me pictures to corroborate this. When I went to pick up my car, the job was done horribly and John and his friend were watching me inspect it through the window. They had guilt and anger all over their faces and it was obvious they knew the job was done poorly but were hoping I wouldn't notice. I confronted John and pointed out that there was paint chipping in multiple places, a water drop pattern in the paint/clear coat all over the door (would not rub off, it was in the paint!), and brush marks etched into the door (again, it was in the paint/clear coat itself!). He became extremely hostile and was aggressively shouting and swearing at me, calling my car a piece of shit and saying I am an idiot. He threatened to "bang my car" If I didn't pay him immediately. After much back and forth and me calling the police, he agreed to repair the damages properly this time and said it would be done in two hours. After a few hours he calls to say the repair is complete. When we get there, low and behold there is still paint chipping. More arguing, name calling, and hostility from John. In the end we pay for his "repair work", since this is the only way to actually get your car back, and he again says he will make the car "better than new" if we aren't happy in 10 days. As we are pulling out we realize the lock on the door he was painting is now broken. The dealership (definitely not going back to John!) says the door lock actuator needs to be replaced. Summary: 1. Acted like a scammer from the beginning. Always exaggerating and making unrealistic promises and guarantees 2. Goes back on even the simple guarantees, his word means nothing. He even lied about his mother dying on the day of one of our encounters, and numerous other ridiculous things. 3. Knowingly did a poor job (the door looked worse after his first repair attempt than before we even brought it in..) and tried to intimidate me into accepting it. 4. Became extremely hostile and aggressive, shouting and swearing, when I refused to accept his poor work. 5. He even somehow managed to cause mechanical damage to my car, whether done purposefully or due to his lack of skills, I am not sure.

Went to MrExectutive for body repair to my Toyota Camray Le will recommend them to anyone .They…read moredone a fantastic job which I was fully pleased with

bad customer service. people are not intrigued in working. the problem is the lack of respect for…read morepeople's time and effort to take the car in .