Everything from the attitude to the quality of work (zero out of 5). They stole a copy of Windows…read morealong with the activation code, changed my computer so it would only boot from the hard drive, and screwed up the operating system so the machine was a total loss. Had to buy a new OS and start from scratch. I wouldn't let those clowns tie my shoes.

I took my computer here to have it diagnosed for slow speed when video editing…read more The problem was diagnosed and a possible solution was recommended but not guaranteed to fix the issue. The young lady who was point of contact seemed very inexperienced. She didn't fully answer my questions and couldn't offer solutions. when I asked about them building me a computer she stated they don't do that. OK ? Didn't make sense. There where several things with the conversation that didn't make sense and lack of knowledge. I didn't get the feeling the $90 diagnostic/ cleaning fee was worthwhile. They couldn't even take two seconds and wipe my screen clean? I will not be returning.

Fabulous!!! Every time I come to Wasilla from the lower 48 I developed some network or video…read moreproblem. These guys knock it out of the park every single time I go in!!!!. If you need help with computer anything and you want to deal with people who were gonna stay in business till the next time you're in town. Do yourself a favor and go to ITS!!!!

Great people, service & rates. I had my tablet repaired (the charging port was shot) and they were…read moreable to fix it the same day. I cannot express how wonderful the people are in general and how professional they were. Thank you!

Professional and great turn-around. I dropped off my…read morecomputer at Mat-Su Computer Medics after the hard drive malfunctioned. I was able to have the data recovered and stored onto a different computer. All the data I lost is now back on my NEW computer... this place saved my Music Studio. I recommend Mat-Su Computer Medics over any of the companies in Anchorage AND the Valley. Thanks so much !!!!

I needed a reset done on a 5-year old Dell which wouldn't boot. Computer medics got me in that same…read moreday, and had me running the next! All new software and computer like new. I was impressed enough that I took my second computer to them and they should have it done in a day or two. I would DEFINATELY recommend them for promptness, great customer service, good communication, and fair pricing!

As a rule, I don't do reviews, However, I have had multiple very good experiences with this…read morebusiness - With the recent / current power outages, 12-8-2025, it is not a good time to loose my cell phone contacts and communications, and after my phone died without provocation other than the 60-80 mile an hour winds and single digit temperatures, my cell phone died- the black screen of death. I found AK Cell repair open- working in a cold office - after only recently getting power back to there shop as much of the valley is still without electrical power. I walked in with a dead phone- and out with one that was alive and functioning. They offer practical, price conscious solutions and options other then "you need a new phone" which is often the big box store solution. Prior to going over there in the windstorm I called to see if they would even be open at a time when many businesses are closed due to the weather. Their reply, "We will be here, as long as the power stays on." With out reservation I reccomend them to care for your phone which may have sustained trauma and may be on lifesupport at a time when you don't need an expensive new phone to pay for becuase your are trying to figure out how to pay for the repair to your roof that is flying down the street, or how to pay to get your pipes thawed out. Dr. H Palmer AK

wife's i8 phone got wet, did the rice trick BUT then the charger cable wouldn't connect easily…read more. didn't force.. used magnify glass & bright light looking for rice ( we didn't see anything) first guys we called - talked to Ethan .. i briefed him on the events .. said to come on down .. we're north in Houston.. he found some tiny pieces of rice we didn't see .. he removed them .. system test right there at counter !! good to go !! His personal attention coupled with great business ethics was OUTSTANDING!! our go to business up here in Alaska !! thank you again Ethan !!

Excellent customer service! I've forgotten to put out our tipster a few times now, called and they…read moreoffered to come back by every time. So helpful and nice about it!

For a lower discount we were allowed to buy our own trash bin. and we would not get charged a…read moremonthly fee for a bin. the savings were pretty good. a month after our first service they discontinued the bin service and charged us full price and tried to drop off there bin. this company is truly a wasted garbage.

They created my mother's obituary. They did a wonderful job and were very friendly and helpful…read more They also offer a military discount. I would definitely recommend them.

Came in to get my fingerprint cards done. It is done digitally on a machine, that is very sensitive…read moreto pressure and especially so if you're ridges are shallow like mine. Was a nice shop adjacent to Wasilla Wonderland Park. Would recommend to anyone needing to get things printed off as they do professional banners and more! Vet owned too!

Needed my hdmi port replaced on my Xbox and they had it done within 2 hours after dropping it offread more

Exceptional service. Came to get my charging port replaced and they cleaned it for free multiple…read moretimes before they replaced it. After getting it replaced it got dirty again they checked it out and cleaned it for free. 10/10 honest trustworthy business.

I buy and sell old used cars and buy parts from Alaska and West Coast junkyards for over 30 years…read moreusing car-part.com.This yard has never let me down ,all parts were great the service has always been great.I do admit they do not suffer fools gladly.Know what you want before you call they are not free advisers.My parts have to be shiped and they have never let me down

Watch out buying an engine for this place. They shipped my a bad engine and won't do anything…read moreabout it. Buyer beware, don't get screwed over like I did.