As a rule, I don't do reviews, However, I have had multiple very good experiences with this business - With the recent / current power outages, 12-8-2025, it is not a good time to loose my cell phone contacts and communications, and after my phone died without provocation other than the 60-80 mile an hour winds and single digit temperatures, my cell phone died- the black screen of death. I found AK Cell repair open- working in a cold office - after only recently getting power back to there shop as much of the valley is still without electrical power. I walked in with a dead phone- and out with one that was alive and functioning. They offer practical, price conscious solutions and options other then "you need a new phone" which is often the big box store solution. Prior to going over there in the windstorm I called to see if they would even be open at a time when many businesses are closed due to the weather. Their reply, "We will be here, as long as the power stays on." With out reservation I reccomend them to care for your phone which may have sustained trauma and may be on lifesupport at a time when you don't need an expensive new phone to pay for becuase your are trying to figure out how to pay for the repair to your roof that is flying down the street, or how to pay to get your pipes thawed out. Dr. H Palmer AK read more

wife's i8 phone got wet, did the rice trick BUT then the charger cable wouldn't connect easily.. didn't force.. used magnify glass & bright light looking for rice ( we didn't see anything) first guys we called - talked to Ethan .. i briefed him on the events .. said to come on down .. we're north in Houston.. he found some tiny pieces of rice we didn't see .. he removed them .. system test right there at counter !! good to go !! His personal attention coupled with great business ethics was OUTSTANDING!! our go to business up here in Alaska !! thank you again Ethan !! read more

I want to thank Ethan at AK Cell repair. From the bottom of my heart I want to praise and thank Ethan for his kindness and rapid attention to my cell phone repair. I am wheelchair bound and needed my phone to be able to stay in touch with my doctors, nurse and friends. Ethan got my phone in and got it back to me the same day. Thank you Ethan for your kindness, Stephan in Palmer read more

Great service. My friend's charge port would not take the cable to charge his older I phone. He was panicked. He called Sat morning, found they were open and willing to repair it. We were in and out in 5 minutes, got good advice on cleaning and which cables to use. Glad that he brought his cell phone to this Palmer business! read more

AK Cell Repair is an awesome cell phone repair shop! I brought in my iPhone 6+ to get a replacement battery (due to getting wet) & cracked screen. They repaired it quickly & it's like new! No dropping big bucks for a new phone! read more

Over the past few years I have had opportunities to bring in devices for repair and shop for accessories at this establishment. I cannot say enough about how good their skills are and the high level of customer service they provide. On more than one occasion I had what I thought was a repair issue that was going to cost me a lot of money. Rather than taking advantage of my lack of knowledge AK Cell has always been very helpful by showing me how to get my devices up and running again for a lot less than most places would charge. Living in this small community we don't have access to such a high level of professional services of this technical sort but here in Palmer we not only have the best in the community but my experience tells me they're probably the very best in the state and worth visiting their store and getting to know them. The staff is made up of certified technicians that work on anything from iPhone to smart tablets and everything in between... Before trying anywhere else I would at least stop in and get to know them and what they can do for you read more

Easy to find, easy free parking. Ethan owns the business and he's great to work with. Had to order materials for my 5-year-old phone but guaranteed delivery in a couple of business days. Very personable, very informative, explained what he was doing as he disassembled it and gave me options for repair including cost. Had the same positive experience when I sought his help a year ago. Good guy, great selection of accessories, quick and well-done application of a new protective cover on the glass. Again, choices! read more

Very fast a cheap service for my sister and I. We both had our cameras fixed and the costumer service is excellent and great results.

Over the last few years, I've had multiple occasions to use Ak Cell Repair. Every single time, I've been treated to amazing customer service. They value their customers, which isn't always how you feel when leaving a place of business. They've always gone above and beyond to help me fix my phone issues or answer my questions. I love that they're in Palmer and I don't have to drive into Wasilla to get my cell repaired or find accessories I need. Their prices are more than reasonable and they strive to keep repair costs down without cutting corners or selling cheap parts. They're my first stop every time I have a cell phone need. read more

These guys have been awesome when it comes to phone service. I've bought multiple cases from them, and have sent my mom and friends there way for the awesome service. They have a warranty for their glass covers good for one replacement and are happy to honor it. They have quality cases and a great selection for the size of the shop. Screen replacements for all models are priced fairly, as are the rest of the prices. What really shines for me is the lengths they went to in accommodating me with losing a headphone jack for a pelican case I had bought. The owner called the manufacture directly and ordered two in, for when I lost the first replacement (which happened). They still had the second one in the shop and I was able to pick it up before I went to go commercial fishing. I support Palmer, and it's businesses - I will continue to do business with ACR, with pleasure. - Gabe H. read more

Don't go to AK Cell Repair, I went there to get a screen protector and they didn't offer to put it on. Went in a bit later due to the screen protector not sticking to the screen and they kept blaming me saying that I messed it up or put my case on my phone when it wasn't. They also kept saying that they could do something then would turn around and say they can't because they didn't put the protector on themselves. They then took my phone and wouldnt give it back and kept "handing it to me" and then jerking away before i took it. They then proceeded to shove a magnifying glass in my face as well as the phone telling me to look at it that I just messed it up. At the end the worker in the store got in my face telling me that I shouldn't accuse people of selling "faulty" items that it was just me putting it on wrong when the screen protector that they put on was coming away from the phone itself. The manager then snatched my phone off the table and tore off the screen protector and handed me my money back. Worst customer service I've ever experienced. read more