My wife and I were traveling and I was having extreme pain with what I thought was a tooth problem…read more We stopped at Coleman County Medical Center emergency room and I was taken care of immediately for an impacted sinus infection. I was treated and released within an hour feeling much better and was able to continue our trip. The facility is new and the staff and doctors are top notch. The residents of Coleman are blessed to have such a wonderful medical facility.

This is a small town hospital. Not all the latest equipment. Not the freshest paint. But 95% of the…read morestaff work hard to be helpful. The dietery is not a 5 star but everything is pretty good. The doctors though not always having the best bedside are good and listen to your needs. The cleaning staff are top notch. You will not find a dirty room . the radiological department are very nice and well learned. The physical therapy department is short staffed but work hard and have people that sub in so no one is left out. Maintenance is above all the best. The EMS are very well staff and have good equipment... Overall not a bad little hospital!

Shannon Medical Center should honor their commitment to care for their patients.  My provider did…read morenot fill a prescription before leaving so I was told that I had to come in to get that prescription refilled, but that I would not be charged.  I came in as requested and that doctor told me that it wasn't necessary for me to come in to have that prescription filled.  Shannon used this as an opportunity to file my insurance unnecessarily and bill me the balance.  When I called Shannon to dispute the charges, they said since I came in there was nothing they could do.  The doctor himself told me I didn't need to come in to get that RX refilled.  Shannon only has Shannon's interests at heart as I had to drive 2 hours and then be billed for something that my provider should have taken care of originally.   I am transferring my care immediately as I feel that since I started seeing them in July 2025 it has been nothing but a joke as this has just been one of the many problems I have had with them.

This is absolutely the worst hospital in the USA!!! It took…read moreme a week to find a doctor that was taking new patients, it took 3 weeks to get an appointment with said doctor, I received 3 emails that they were changing my appointment but all 3 changes were the same date and time, that was confusing, then, 2 days before the appointment, they call to inform me that the day they scheduled my appointment, the doctor would Not be in on that day and needed to reschedule, while I was telling them about all this, which goes back to when my surgery was rescheduled 5 times and 2 months later, that they need to find a better system of making appointments, the very rude person I was speaking to just hung up on me, I didn't get to schedule another appointment, and actually I'm glad I didn't because I would send a dead mule to Shannon hospital, they are truly the worst hospital ever! This monopoly needs to be shut down and give San Angelo better options for medical care!

I would strongly advise against going to Cogdell Memorial Hospital or seeing Dr. Travis Eggl SWAT…read moreSurgical Associates LLP, especially for anything surgical. The level of incompetence, poor communication, and lack of coordination between the hospital and Dr. Eggl's office is alarming. I was required to see my primary care physician for a referral, which cost me a $40 copay. I then drove from the DFW area on Friday the 12th and paid another $60 copay for a consultation with Dr. Eggl in Lubbock regarding removal of a cyst on my back. During that visit, Dr. Eggl was condescending and arrogant. I made it very clear that I do not live locally and would only be coming back to town for the surgery. At no point during that consultation did Dr. Eggl or his staff mention that lab work or an EKG would be required prior to surgery. Despite this, the surgery was scheduled for the following Friday. It wasn't until Tuesday the 16th, just three days before the scheduled surgery, that I received a call from Cogdell to discuss the estimated $2,500 financial responsibility. During that call, I was finally informed that lab work and an EKG were required and that Dr. Eggl would not perform the surgery without them. This meant I had to rush back to Snyder the day before surgery to get everything completed in time for Friday the 19th. Then, at 5:00 pm on the 17th, after I had already driven 270 miles back to Snyder for the lab work and EKG, Dr. Eggl's office in Lubbock contacted me to say I would need an additional referral specifically for Cogdell from my primary care physician or the surgery would not be covered by insurance. That would have meant another $40 copay. At this point, I am out $140 in copays, approximately $102 in gas and vehicle mileage, and significant time off work. I am also now unable to have the surgery completed before the end of the year, which means I cannot apply it toward my current insurance coverage. To make matters worse, I am still receiving calls from both Cogdell and Dr. Eggl's office asking me to confirm that I will be at the hospital at 7:00 am for surgery, despite all of the above. There has been no apology, no accountability, and no attempt to acknowledge the inconvenience or financial loss caused by their lack of communication. There is no chance I would allow a surgeon to operate on me under anesthesia when he or his staff failed to communicate basic pre-operative requirements for a procedure scheduled a week in advance. If they cannot manage something this simple, I have zero confidence in their ability to manage patient safety. This entire experience has been a complete waste of time, money, and effort. The communication is terrible, the customer service is worse, and patient satisfaction clearly is not a priority. Please do your due diligence before trusting Cogdell Memorial Hospital or Dr. Travis Eggl. In situations like this, your health and safety truly may depend on it. Collin McCarty, Hospital Administrator, this situation reflects a serious breakdown in your staff and provider coordination and needs immediate attention.

Feeling lousy on a road trip went in to their urgent care clinic. Very impressed. They got me right…read morein and the care givers were excellent. Did a thorough work up including a chest x-ray. Gave me a bodacious antibiotic injection and sent appropriate prescriptions to a local pharmacy. I couldn't be more pleased with the care I received.

If I could give this hospital a zero Stars I would. I took my boyfriend to the emergency room due…read moreextreme pain and swelling in his knee area. We were seen right away and wheeled to a room. Where the medical assistant took vital vitals and a health history. From there the attending doctor order an x-ray of his knee . As we waited for the result the doctor never ordered any type of pain relief despite my boyfriend saying his pain was an 9 out of 10. Also His nurse only come into his room at the every end to go over the discharge papers.

I disagree with the reviews listed below then again I was in the ICU department . I found the…read morenurses to be more than helpful and cooperative. They went above and beyond their line of duty to make us feel assured and comfortable. I appreciate the staff and commend their exemplary service and communication.

My family and I have always received outstanding care! From taking my young daughter when she…read morebroke her arm, or when she had a bad case of the flu, or when my husband's blood pressure was extremely low due to several medical conditions we later found out about, or when my uncle had cut himself badly when working with some power tools, or when I couldn't figure out why I was having such horrible pain in my abdomen they were able to pinpoint that I had a cyst and referred me to a doctor. Friendly and efficient are just a few words to describe the folks working at this hospital. The doctors and the nurses have always taken the time to address all my questions and concerns, giving me great confidence in their abilities and knowledge. The staff is attentive and helpful. I leave there feeling good about the services we received. I want to express my heartfelt gratitude for your unwavering dedication and compassion. Your commitment to patient care and your patients' well-being is truly commendable. Thank you for all that you all do!

I'm writing this review to share a serious concern regarding the care I received from PA Joshua…read moreduring my recent visit to the ER at Fisher County Hospital District. I arrived at approximately 5:30-6:00 a.m. on Monday, July 28, 2025, following a syncopal episode the night before (Sunday, July 27) that resulted in a fall. I woke up on the floor with pain in my left toes, right dorsal foot, both knees, lower back, and head. Out of fear that I would not be treated appropriately, I specifically requested EMS transport me to Abilene, TX--a facility where I believed I would receive more thorough care. I had prior concerns with Fisher County Hospital District and didn't feel safe going back. EMS refused my request, citing they were the only crew on shift that night and were required to take me to Fisher County. That staffing issue had nothing to do with me as a patient. I was essentially transported against my will, and in the moment, I signed their consents under pressure because I had no other viable option. While the nurses were kind, and I appreciated their care, that didn't erase the deep concern I had about the provider. My instinct was right. Despite reporting a syncopal episode with trauma, PA Joshua did not follow standard syncope protocols. A head CT--critical after a loss of consciousness and head impact--was not ordered until more than 90 minutes after all other imaging had been completed. He never ordered a CT of my neck, even after I clearly shared my history of severe osteoporosis and described the way I landed. He only scanned my lumbar spine. He came into the room, briefly pulled back my scarf to look for bruising, and left it at that. He did not perform a physical exam. He didn't remove my socks to inspect my feet or legs, despite reported pain. And while he did listen to my lungs, he never performed range of motion testing on any of the affected joints--knees, feet, or spine--to assess for deeper or more sinister findings. This was a trauma case with a fall after a syncopal event. That level of minimal assessment is simply unacceptable. I had to ask multiple times for an EKG, and was initially told by a nurse that "it wasn't a cardiac event." Joshua also didn't prioritize it until I directly brought it up again. For someone presenting after a loss of consciousness, an EKG is a basic part of the evaluation. Even on discharge, my blood pressure was still 98/55, and no one addressed it. Joshua didn't return to the room. Another provider discharged me without any clear summary or explanation. I left the ER with more questions than answers--and very little reassurance that I had been properly evaluated. This wasn't my first negative experience with PA Joshua. I went in already dreading the possibility that he would be on shift, and unfortunately, my concerns were completely justified. The CEO, Leanna, has previously responded to complaints not by improving training or accountability, but by putting up "no photography or video" signs in the ER. She even terminated me as a patient, claiming I was "too medically complex" for the facility. If that's the case, I should not be brought back against my will--especially not after I clearly asked for transport to Abilene. Patients should never have to direct their own emergency care out of fear of being overlooked. I had to advocate for myself every step of the way, while in pain, after a fall, and still unsure of why I lost consciousness. Fisher County Hospital District needs to reexamine its emergency protocols, staff competency, leadership priorities, and patient safety culture--because what happened to me should not happen to anyone.

Great place for quality care. Good facilities with great caregivers. Loving environment that really…read moreshows that they care.

I had out patient procedure this morning and everyone was very professional and kind. My husband…read moreand I moved to swtr in 1991 and have always used this local hospital. From Dr sambo to the nurses to the wonderful anesthesiologist -Edmund Martinez thank you for your care. Thanks again. Julie Cypert