This taxi service helped me in a pinch! Was very accommodating to my situation, would use again!

Called a day in advance for a ride from Hanalei to Lihue for my family of 5 as well as a cargo ship size amount of luggage. Janice went out of her way to accommodate us even though we were at a location in Hanalei where the road was closed due to the April flood. She's precise, on time and the most pleasant person ever! We all had a fun time talking to her during the 45-1 hour drive. Janice doesn't rush you either, as we had several goodbyes to say before we headed out. If you're looking for a reliable, honest and fair price for a ride, North Shore Cab is it! Even though my husband was present with me and our 3 girls, Janice is definitely the gal you'd want to show up at night to drive you! If you're a woman or a group of ladies, this is the safest bet! read more

We got a chance to meet each of the driver's and the owner. What a lovely team! This cab company was such a life saver and wish we could give 6 stars! we cannot recommend them enough!!! read more

What a wonderful way to feel welcomed to Kauai! I needed a pickup from the airport to Princeville - so yes, very far North. Which I hadn't necessarily anticipated (about an hour drive). But Janice was very kind and friendly. She met me on time at the airport and got me safely to my destination. As I was having to quarantine, she graciously offered to run into a store so that I could get a few things for my stay. Enormously gracious and I was grateful as my grocery delivery was quite delayed the next day. Janice equally gave me a few lychees that were absolutely delicious. She shared they were from her farm. I came to Kauai to relax and rejuvenate after a traumatic year of losing my mother, and my husband and father having cancer. I am thankful Janice was the first person I encountered upon landing -- it started my trip off just the right way. read more

I called to arrange a pick up for my family from the airport and to have them dropped off at their hotel. It took several tries before someone answered the phone. The woman I spoke to was incredibly rude. I was so shocked when she told me how busy she was and that at this point she didn't really need anymore business! Really? The price she quoted me was much higher than the other taxi companies I spoke with. I ended up arranging for an Uber to pick up my visiting family. Much less and the driver was a pleasant local young man who gave such great info on the island to my visiting family! Don't waste your time with this company! So many better options are out there! Malama Pono read more

We were driven by Janice from our home in Princeville to the airport. Over the phone we agreed that she could meet us at the time we needed and she listed the price between $112 and $106 depending on traffic. She showed up early and helped us load. She was kind to talk to and was a great driver! We got to the airport and her price quote was exactly right! read more

I was recently in Kauai on a family trip. The hotel we were staying at arranged for North Shore Cab to come and pick me up. Janice, the owner, was wonderful. She gave me what amounted to a guided tour of the island as we drove to the airport. Being that she is a local and has lived on the island for many years she pointed out many things that would have otherwise been hidden to the untrained eye, and also gave me a detailed accounting of the rich cultural history of Kauai. She even taught me a few words in Hawaiian. Worth every penny. read more

Honestly the best prices out of all the Taxi companies on the island. Friendly drivers with loads of great recommendations. They were always on time and the communication was on par! Would recommend booking with plenty time in advance! read more

Very rude! I called to just get a cab and some info on if they were close to me, and the lady was very rude and told me "I don't know, do you want a cab or not and not to waste their time" I will never use them i will pay for someone further from me for better service. read more

I cannot explain how grateful I was for North Shore cab to show up for me when I needed them. It's very hard to find a cab company that will show up on the North Shore. Much less, with a driver that has the personality to soothe the soul. I think her name was Jean/Jan, I don't remember. But I do remember how grateful I was when she showed up. Be mindful that the North Shore is not like other places. Give yourself some time, think ahead of time. Reach out to her and make an appointment she will be there. Tell her Nicky sent you read more

Our kids arranged to have Janice take my wife and me on a North shore Bali Hai deluxe taxi tour and also back and forth the following day to the south for a Catamaran trip across the Na Pali Coast on Capt. Andy's (also great). Janice is the best ever! She's simply a natural tour guide and one of the nicest people you could find to spend the day driving around with. Can't recommend her enough. read more

Such an awesome cab ride! On time, super comfortable, and she is incredibly friendly. Tons of space in the van- I even kicked back the seat and slept some. Can't imagine there's any better option to get from the airport to and from the North Shore. Look no further ! read more

Have used NSC many times over the years, the best thing when I go to Kauai I know all the drivers will treat me like Ohana (family)! Always on time, clean, friendly and willing to share wonderful local info, always happy to accommodate any special needs, I trust them so much I leave my valuables and luggage with them when I go backpacking, they give service above and beyond expectations. Super friendly, Janice is a delight! I wish more businesses actually cared for their customers like North shore Cab does! read more

Took an Uber to my hotel that I was staying at for a couple of days. Heading out though none were available so I used this company. The ride was fine but I paid almost triple for the same service. Yikes!!! :( read more

This taxi wouldn't pick us up in Hanalei because we took a shuttle on our way to Hanalei. Bad for your business to leave costumers alone in Hanelei in the middle of the night! Thank God we could call the Experience Kauai shuttle who came and picked us up! read more

Janice at North Shore Cab is wonderful. She rescued my family from a flooded Hanalei after the closed road re-opened. During the 12 hours prior, she was a wonderful communicator, so we always knew what was happening. After we got to our new hotel, my nephew forgot a bag in her cab, and she drove 40 minutes back to give it to us... and left it at the bellman with no extra charge! She's a great lady and provides fantastic service. read more

My experience: I called and reserved a cab. I was told the driver would be there at 11:30am. I told the lady I spoke to that I'd be in front of the hotel lobby by then. I got there at 11:25 and waited. By 11:41 the driver still had not shown up (I was told it was a Toyota and I saw none drive by) so I called the company again. They checked and called me back to say that the driver had come at 11:30 and did not see us, that it would be very hard to find another taxi now given how busy they were. Take it for what it's worth. read more

North Shore Cab did a fantastic job shuttling 50 women for a Fund Raiser from a parking area to the Estate where the function was held. They were punctual, friendly and had clean,newer vans. Janice, the owner volunteered her time and van for several hours. Scott, her employee, also worked the event and was super. I highly recommend them. Malia Crain, Zonta Club of Hanalei, Spa Day Chairman read more

I highly recommend using North Shore cab while on the island of Kauai. My flight was delayed and arrived at 2:30 am. Janice was there to greet me with a huge smile. She is kind, accommodating and efficient. What a find! read more

What a useless taxi company. Every time I have called there is "no one available" they should probably change their hours to "only when it's convenient to us" read more

Had a great ride that was fast, reasonably priced and comfortable. Also learned a lot about the island from our driver on the way.

North Shore Cab Co was perfect. Cathy was the best. On time and lovely to talk to. She drove us several times through out our trip. We loved every trip! It's crazy there aren't a hundred 5 star reviews for them on Yelp. Hope to come back to Hanalei and ride with you again! read more

This is a late review, sorry. Janice was amazing! She was my guardian angel. I did not even realize that it would be difficult to get a ride back to the airport from Princeville. After realizing Uber or Lyft would not be an available option to catch a late evening flight, I panicked and started calling around..no one would help me..thank the lord for Janice! She was at the airport when I first phoned her, and initially didn't think she could help me either. She asked my flight time though, and said that we could make it! Bless her heart! I would have otherwise been kinda screwed! She was also a complete sweetheart! Highly recommend! Mahalo Janice! Hope to visit with you again in the near future! read more

I am a regular customer of North Shore Cab. I have found their service to be very reliable and reasonably priced. Janice, the owner, has many stories about Kauai to share during the ride. read more